Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
-
- 3 followers
- 13 replies
- 379 views
Hello, I felt like I have done an decent amount of research before being forced to post here for help. I am looking to make everyone connect to my site via https/ssl, i have attempted the htaccess way and also editing the conf_global, but the site is still going to http on some pages. If anyone has implemented this on there site please let me know how so i can attempt tot test it out. Thanks in advance
Last reply by Christian Reagan, -
- 2 replies
- 287 views
I'm trying to convert anyone MyBB database to IPB. settings I get to combine it asks me :path to mybb installation. How do I get it ? It is important to emphasize that the system has been installed . Thanks.
Last reply by Nizan marmor, -
- 3 followers
- 31 replies
- 1.5k views
I am now getting this error since the 4.1.12.1 upgrade. [[Template core/front/global/widgetContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Ran the IPS Support tool, reverted to a new default, still get same error in all themes.
Last reply by asigno, -
- 1 reply
- 263 views
G'day everyone, I'm wondering how I could change the font used in our forums, as there doesn't seem to be an option for doing so at present? Could this be done by third-party plug-ins or software? Thanks in advance for anyone who replies!
Last reply by steve00, -
- 0 replies
- 226 views
I can't count the number of times I had to redo the editor toolbar because it keeps reverting back to the default layout. Is anyone else experiencing this?
Last reply by GrooveOnBeat, -
- 1 reply
- 258 views
Hi IPS I need help. I need to integrate an email provider with IPS. I need to collect the email and first names of each member into a database for email retention sequences. Can someone help me?
Last reply by GlenP, -
- 1 follower
- 11 replies
- 536 views
hi, i have an existing forum running (latest version 4.1.8.1). i decided to do a change of domain. after moving to new host and change of domain, i've corrected the details in conf_global.php, and rehash the code in the constants.php. My forum icons are now broken. Uploaded images are still fine. It seems that the template cache is still caching the previous icons' url. How can recache the template? the article at the following is not updated. www.invisionpower.com/support/guides/_/maintenance-and-server-configurations/transferring-community-to-a-new-server-r20
Last reply by Sly_Ripper, -
- 1 follower
- 1 reply
- 246 views
I'm Not think it's an issue here, but I think I post about it anyway. I'm using login logs to see who has logged in and failed or what, and two of my known member and staff fail 5 times in the past 24 hours. Now got me thinking if there is an problem at my end or the members end : @Adriano Faria Also, seems that the success and failure are buttons and I'm clicking on it and nothing happens! would maybe in the next update it tells what or why it failed
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 295 views
After registration the members of my board are automaticly added to a group. How can i change this? Regards, Nicolas Immer
Last reply by Nathan Explosion, -
- 2 followers
- 6 replies
- 313 views
Hey guys, I can't seem to find the getting started guides for IPB4. I don't know if they were deleted or moved. 1) Anyone got a link for those guides for modifying the site? 2) How do I remove the index.php? thing from the URL? 3) Do you have any other advice for beginners? Eg. Must Have Plugins, Suggestions, etc. Thanks in advance.
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 272 views
The standard sign-up button at the top right of the screen takes someone to my domain.com/register. Does anyone know where I can change this to a custom URL please?
Last reply by BN_IT_Support, -
- 1 follower
- 0 replies
- 215 views
Hi I recently deleted some forums on my forum the problem is that those deleted forums & their topics & posts are still showing in the database ( but not in the ACP & on my board...) as if it had deleted them from showing in the ACP but not in the database... if i try to go to the urls of those topics it gives me error if i search for them on my board it doesnt find them (i rebuilt the search index) but those topics are still present in the database and my problem is that i cant add my sitemap to google as those "ghost" forums&topics&posts are present in the sitemap What can i do ? Tx a lot for your help
Last reply by Durango, -
- 0 replies
- 234 views
Hello, We have noticed that the second page of comments from a picture in albums is not working. If you have a second page of comments under a picture and you press on the number 2 you jump back to the first page.
Last reply by Kurt De Pauw, -
- 1 reply
- 306 views
Hi! i've test with fiddle and work: http://jsfiddle.net/2AaFk/464/ with pure html (and jquery) and work! in ip.pages, instead, not work!!! error: $(”#datepicker“).datepicker is not a function then, i'll try with strict mode by ipb.guides and also with compress (just to change dollar in other letter), but continue to not work: !function(e){e("#bday").datepicker()}(jQuery,_); <input type='date' id='bday' name='mybirthday' value=''> is there something i can do for fix? :|
Last reply by ipbfuck, -
- 2 followers
- 18 replies
- 697 views
If we purchase a ssl certificate what are the things to be considered in implementing the same Regards Saurabh
Last reply by ipbfuck, -
- 0 replies
- 271 views
How are IPS Download file names stored in the database? Also, anyone know how IPS4 names files stored on Amazon S3? I can change the name of the file stored on S3 and it is still available with IPS4 via the link when the file content item was created. It appears IPS4 is keeping track of only part of the file name stored on S3 because if I change the first part of the file name on S3 it will no longer be available in IPS4. However, if I change the middle or end of the file name on S3 then it's still available in IPS4? Anyone have an explanation for this?
Last reply by Action_Builder, -
- 1 follower
- 0 replies
- 455 views
Just updated my board from 4.1.7 to 4.1.12.1 and now I have a license error: IPS issue?
Last reply by AutoItScript, -
- 0 replies
- 262 views
Does anyone know where I can learn how the Downloads app works? The more details the better. More specifically I need to know: Which tables and fields are used when a file is uploaded and downloaded. Related to this, is there an SQL toolbox like there was in IPS 3.4.*? Which files are used. A process flow map of uploading and downloading. A technical description of how IPS handles storing and retrieving files from Amazon S3. Any help will be greatly appreciated.
Last reply by Action_Builder, -
- 2 replies
- 279 views
How do I enable this? I've seen it on other sites.
Last reply by The Dark Wizard, -
- 3 replies
- 245 views
I know there's stats within 4.X that shows you the number of topics, but is there something that will break it down even further to how 3.X had it. Where it showed like topic views, the topic and section? Maybe I haven't found it, but I'd like to have some of those stats back to see again. Thanks!
Last reply by steve00, -
- 2 followers
- 3 replies
- 384 views
Hi, like from object, after latest release update i've continuosly problem like this: but isn't only sitemapgenerator . sometimes also queue, and if i am not in error also others. any other user with same problem? is there anything I can do for try to fix? thanks in advance, S.N.
Last reply by ipbfuck, -
- 2 replies
- 299 views
When attempting to set a GIF avatar, after the file has uploaded, i press save and confronted by this error. I can confirm it is nothing to do with file size. Thanks Rob
Last reply by Rob Pearson, -
- 18 followers
- 78 replies
- 5.8k views
Mandrill just announced it will no longer be a free service, and all functionality will be migrating to a MailChimp add-on. They sent this communication to current users of the Mandrill service: Since Mandrill will no longer be a free option for IPS users, I think it would be beneficial to also support other competing platforms. SendGrid in particular has the same feature set and better pricing. IPS users should be given a choice. Since this change is fast approaching, would the Invision team give priority to this matter? What are everyone's thoughts on the matter?
Last reply by blair, -
- 0 replies
- 241 views
Hi By default titles are this way : topic title - forum title - Board title i would like to replace Board title by something else, how could i do that ? Tx a lot for your help
Last reply by Durango, -
- 15 replies
- 453 views
Our verification emails go to peoples spam folders regardless of which service they're using. How do I fix this?
Last reply by The Dark Wizard,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
