Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 31.2k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Extremely slow page refresh since last upgrade
- Last reply by BankFodder,
22,656 topics in this forum
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- 2 replies
- 184 views
Let's say I have a thread with 10 posts, and I wanted to move post #7 into the #3 spot? Is that possible?
Last reply by GrooveOnBeat, -
- 0 replies
- 177 views
What that is mean: You are currently restricted from posting content. How I can change this permission for admin?
Last reply by Riksa, -
- 2 followers
- 5 replies
- 236 views
So, few questions as I'm thinking about adding a marketplace for our users to sell product etc... - If pre-setup with admin can someone sell private forum access to a class area? We sell online workshops so wondering if we could direct the sales via the individual users instead of our main website sales page (non-ips). This way they can sell their own workshops. - If users want to sell videos that can be a pretty large amount of storage space on our site. Is there a way for them to host the videos elsewhere to download from our site or something? How to you recommend handling this? - Is there auto contracts setup or something? We would want a commission fro…
Last reply by SammyS, -
- 3 followers
- 15 replies
- 588 views
Hi guys, I am struggling with an annoying problem on my board and I am not sure if this is even a bug or I am retarded.. While here on the official board I can insert media from IMGUR with no problem I can't insert a image url from img on my board. As an example: http://i.imgur.com/M42g7VG.jpg (It's from a game called Crowfall) Here I can insert the image via external URL with no problem. But on my board all I get is this: I tried to find the issue at the ACP settings but everything seem to be okay there! Any ideas what I might have missed!?!
Last reply by Joel R, -
- 2 followers
- 8 replies
- 438 views
When someone quotes you it doesn't tell you what topic you were quoted in. It just says 'username quoted you in a topic'. It didn't used to do this and it's not consistent with other notifications. I.e. If someone likes one of your posts - it tells you what topic it was in. Is there any way to resolve this?
Last reply by iacas, -
- 1 reply
- 224 views
I have seen this working with IPBoard 3.x but I can't find a solution for version 4 I would like a script that is able to access member data about the currently logged in user from an external php script on the same domain. What is the best way to query the member class from an external script? Thanks,
Last reply by Simon Harvey, -
- 1 follower
- 3 replies
- 454 views
Hello, Today I updated to v4.1.17 without any problems. I notice however that there are many files on the server (within the IPBoard installation) that have file permissions set to 777 There are over 1500 files set like this. I won't list every file!, nut as well as the uploads directory almost every file (not directory) within the theme folder is set to 777 Is this how they are supposed to be configured? Is there a way to fix file permissions if not? Thanks, Simon PS - may not be related to the version upgrade, just coincidentally I was browsing the files today and noticed it.
Last reply by Simon Harvey, -
- 0 replies
- 300 views
I believe I am missing something obvious, and I can't quite put my finger on it. If anyone could offer some suggestions I would be greatly appreciative. I recently purchased IP Forums. I am running a wordpress, memberpress membership website. I'm in testing phase. I have a fake account that I'm testing things from. I have it set up where there is a tab in my membership website that members can click on "community" and access the forums. Works in all browsers. Great! Yea! However, when I'm logged in as an administrator, I'm not able to access the forums anymore. When I click on community, it prompts me to log in, when I do, it sends me back to my members…
Last reply by JWilson, -
- 1 follower
- 15 replies
- 241 views
Hey I find it hard to set permission for each groups of each toolbar button. What I want to do is set permissions for some of the groups that are not in line with the other. But considering the area that doesnt seem to be possible. They have to be located in the same order what ive found out. Or could anyone tell me how you select groups?
Last reply by Nathan Explosion, -
- 3 replies
- 254 views
I've suddenly started having errors with member subscriptions. When they go through to the paypal payment via the forum they receive this message Invalid first trial period. You must specify valid values for the A1, P1, and T1 parameters for a subscription. Any suggestions on whats happening? Thanks
Last reply by THL, -
- 2 followers
- 12 replies
- 281 views
Hi, we just upgraded our test system to .17 and activated the ToS-bar but we can not see it. We opened the site in guest mode and also in privacy mode. No bar is being shown. When does it come up?
Last reply by Apfelstrudel, -
- 2 replies
- 228 views
Does anyone know how to fix this Location bug, instead of reading Location: California, instead it reads LocationCalifornia. This bug is REALLY annoying, and at first I thought it was the theme, but reverting to IPS Classic theme it still has the same issue.
Last reply by LewisP, -
- 1 follower
- 13 replies
- 405 views
has anyone ran into this this only happened with the new ipb4 never had this be for you should check your Google Analytics Secret.ɢoogle.com-Trump Spam in Google Analytics here is a guide to remove this Who is Behind the Secret.ɢoogle.com
Last reply by sweethoney, -
- 1 follower
- 0 replies
- 170 views
Is it possible to post Download files - To allow delay posting with xyz time and date. - Allow the file to be deactivated after xyz time and date?
Last reply by ZakRhyno, -
- 2 replies
- 272 views
Dear All I am hosted CiC and have always upgraded from within the ACP without issue. The latest update is showing slightly differently and I am a little concerned as I have never seen the message before. When I start the upgrade I get a message saying "The following files have been modified on your installation. By continuing, the changes made will be lost." - and a loooooong list of files. Am I safe to continue or will I lose something?? Many thanks Bill
Last reply by SaltyBart, -
- 1 follower
- 0 replies
- 196 views
Hi has anyone implemented Google Analytics' User ID? I thought this would be easy to do as I could just use the ips4_member_id cookie but it's set to HttpOnly so I can read the value with GTM. How have you implemented it? Cheers
Last reply by asigno, -
- 1 reply
- 212 views
Quick question about ads. I'm trying to add multiple ads blocks with different advertisers but I'm having issues. Only the first 300x250 ad block seems to work (I put two ads in that one). but none of the rest are working. do I need to put all the ads in that one block for the side bar? i'd like to be able to have an ad, then some content like popular users, then more ads. All of them are enabled but i don't see the other ad block I set up. Is there a good add-on to help with these ads because this seems a bit confusing so far.
Last reply by Wayne B, -
- 2 replies
- 226 views
Getting error: I have all of the admin permisions enabled. What could be the reason ?
Last reply by Mark H, -
Local time
by Riksa- 0 replies
- 191 views
Hey, where can I change this to local time?
Last reply by Riksa, -
- 2 followers
- 3 replies
- 185 views
My forum is hosted with Invision (or via their partner) I need to change the default photo (the one of the shadowy man!) I don't have FTP so how can I do this? Anyone know?
Last reply by ehren., -
- 1 follower
- 2 replies
- 253 views
Last time there was a similar bug in the upgrader. Now I get to the FTP details and hit the button to download the update (in the Admin of course) and got this error below. The server is just fine and working like a champ. Something is buggy in the upgrader (latest upgrade just announced Version 4.1.17 of the IPS Community Suite) The www.gripboard.com page isn’t working www.gripboard.com is currently unable to handle this request. HTTP ERROR 500
Last reply by Joel R, -
- 1 follower
- 2 replies
- 198 views
Hello everyone, While trying to use the html editor for a rules page on my site, I have discovered that a paragraph in the editor and in the preview looks like a paragraph, but when it is put on the page, it stretches the sentences out into one line causing the page width to grow to massive size. Is there any work around for this? I also tried the text editor block but it does the same thing. Any help would be great!
Last reply by BigEgg, -
- 2 replies
- 229 views
Evening all! I just ran the upgrade, and this is the one thing I can't find reference to anywhere in the ACP. I'm probably missing something obvious, I know. I did add a new ban filter and it didn't translate over. If someone could let me know how this is supposed to work, I'll be most appreciative! Thanks! -Dev
Last reply by Pupper Puppet, -
- 1 reply
- 218 views
My upgrade failed at this point and is stuck in a loop. Anyone have any ideas on what this is? (I"ve raised a ticket but want to learn)
Last reply by Sheffielder, -
- 2 followers
- 4 replies
- 184 views
In many of my users, the date of the last visit is prior to the date of the last post. For example: Last post : 10/11/16 Last visit: 26/09/16
Last reply by pequeno,