Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
-
- 2 replies
- 411 views
A created field email address in Pages. Then I created article where I put my email address to this field. I thought it will be clickable but it appears only as plain text. Is it right or I missing something? Thanks. URL field works good, it's clickable.
Last reply by JankaR, -
- 0 replies
- 296 views
I have a member who would like to link images from her DropBox account. Not sure why this doesn't work. Any help? https://www.dropbox.com/s/dxzsy9ww5qnr0he/Slide1_zpsg7guukxw.JPG
Last reply by Michael R, -
- 2 followers
- 2 replies
- 245 views
Hi guys, I upgraded today to 4.2 as many of you, and I am trying to fix the several little bugs that showed up due to our customizations. One of them is regarding custom blocks in the sidebar, available via Pages. Basically, any custom block gets a gray frame that I don't want, and I don't know how to fix this issue. With the new default layout, any block you add in the sidebar gets this gray frame and a lighter background, which didn't happen in the 3.4 series. See the attached screenshots. You will see that we have an empty frame where a banner that is not loading is located, and if you pay attention to the banner that was loaded, you will see that t…
Last reply by Gabriel Torres, -
- 2 followers
- 4 replies
- 477 views
Hi ( dummy here again sorry) When setting up the allow cover photos for profiles it asks me for maximum photo cover size in KB. I want my members cover images no more than 1014 pixels wide so as not to break the site. How does the pixels size translate into kb?
Last reply by Meddysong, -
- 0 replies
- 232 views
delete
Last reply by Aivarass, -
- 1 reply
- 237 views
Hello guys. I am trying to display the user name, without url. I have this: {template="userLink" group="global" app="core" params="\IPS\Member::load( $record->customFieldDisplayByKey('profileID') )"} And I need this: {template="userName" group="global" app="core" params="\IPS\Member::load( $record->customFieldDisplayByKey('profileID') )"} I use it in a Pages block but it does not work. Any help? Thanks in advanced.
Last reply by Fosters, -
- 3 replies
- 353 views
I have just updated my forum to 4.2 and found quite large reaction icons: Digging a little bit deeper into it, I found, that the update didn't leave any "ipsReact*" CSS styles anywhere. So of course the reactions are not displayed properly. Question is: is there a chance to get the needed CSS styles posted here so that I am able to paste them manually? Many tanks in advance! Regards, Tom.
Last reply by Mack_au, -
- 0 replies
- 199 views
How do users add images to their blog posts? I do not see any kind of media manager within the WYSIWYG editor/toolbar. I would like them to be able to move the images around and position them in their post where they want them.
Last reply by Josiah Wallingford, -
- 1 follower
- 1 reply
- 208 views
Hi, I want to give my users the choice to buy a single file or to buy a membership to get all files. I have created a membership product in commerce giving access to the files in the membership downloads section by upgrading them to premium members. My issue is that when I set a price on a file, that is in that membership section, the price doesn't show cause it is associated to premium members. I could duplicate all files in a new category but that seem like a pain and I got to upload the files twice when I upgrade. Anyone has a solution for that, I hope I was clear enough lol
Last reply by Steph40, -
- 2 replies
- 241 views
Is 3.4.9 not compatible with PHP 7.1? If not, which is the highest it is compatible with?
Last reply by MADMAN32395, -
- 3 followers
- 7 replies
- 294 views
Is there a way to force the updates to show up in the ACP? It's a lot easier to update that way than to download the whole package, upload it and run the installer.
Last reply by sweethoney, -
- 1 follower
- 0 replies
- 176 views
The editor used to have a button to clear the text in 4.1. Was that removed in 4.2? A message sometimes comes up if data is cached, but users liked the ability to clear the editor if that message does not come up.
Last reply by Square Wheels, -
- 1 reply
- 219 views
Is there a way to allow members to delete images from their own albums but not posts from forums?
Last reply by Daniel F, -
- 2 followers
- 5 replies
- 419 views
Is there a way to filter uploads that contain a specific word in it's filename? I would like to prevent members from uploading an attachment when the filename contains a word I have a filter for.
Last reply by BomAle, -
- 2 followers
- 3 replies
- 238 views
I have created database with page, but now I want to move database to another page. Where is option for this? Thanks.
Last reply by opentype, -
- 1 follower
- 2 replies
- 224 views
Hi! I don't know why, but I have some issues with the IPS javascript files… They're not in my /uploads directory anymore (directories javascript_core, javascript_forums, etc.). Do you know how to regenerate them? I tried the Admin CP / Support section, but the files are not regenerated… Thanks a lot!!
Last reply by LaCollision, -
- 2 followers
- 6 replies
- 342 views
After the upgrade, they're both there. Which one do we keep?
Last reply by marklcfc, -
- 1 follower
- 4 replies
- 262 views
Hello ! Some members on my board don't use photos in their profile and the result is their name is displayed instead. For example : I thought there was an option to use a default avatar/photo but I didn't find it. Is there a solution ? Thank you.
Last reply by SecondSight, -
- 1 follower
- 2 replies
- 217 views
On 3.4 and below, there was a built in and editable help system for users. Is there one for 4.1? If so, where can the URL to it?
Last reply by jackflash, -
- 1 follower
- 0 replies
- 437 views
Hi, I am having trouble getting this set up. I have gone through the guide on here over and over, which seems straight foward. but everytime I click to log in with facebook I get this message I have found the app domains field, but there is zero mention of adding anything to it on the IPS guide. Any suggestions where I am going wrong please?
Last reply by Steve Bullman, -
- 8 replies
- 353 views
board.domain.tld [Tue Jul 25 21:14:16.810671 2017] [-:error] [pid 71389] [client xx.xx.xx.xx] PHP Fatal error: Class 'IPS\\Dispatcher\\Front' not found in /root_path/board/index.php on line 12 Great, really great I want install my board so I copied files to server and got this error. What is problem? Thanks.
Last reply by JankaR, -
- 0 replies
- 280 views
Ok so... A few things to consider when reading this request for help or further info. I'm PHP illiterate ... I need to fix this but for now I call upon you handy folks I'm using ADVANCED RULES and POINTS ECONOMY. What I'm looking for is a rule that goes beyond just checking for a post - It checks for a character count as well. I know this can be done using PHP but the HOW is WELL beyond me. RULES in both conditions and actions does have a spot for manual PHP entry so I'm wondering if that can be used to my advantage. This just stems from not wanting to award points for every little tiny, possible spam post but rather look for a character count.…
Last reply by pilotguy, -
- 1 reply
- 248 views
Hi All, I like to make a overview of topics/posts made in specific forums and date. Now there isn't a option in statistics in the admin cp, so I like to do it with query's. What I made: select count(*) From 'forums_topics' Where forum_id IN (428,429,430,431,432,433) AND from_unixtime(start_date) > STR_TO_DATE('06/08/2017', '%m/%d/%Y') But this only show the topics that are made. I like also to know how many posts are maiden. Now I was checking core_message_topics but I couldn't really find any relation with this forums or topics.. Do someone know how I can achieve this?
Last reply by Faqole, -
- 0 replies
- 182 views
Any reason why group colours only appear as coloured in the posts when on a mobile? When on desktop/tablet, usernames are black in the posts
Last reply by marklcfc, -
- 0 replies
- 252 views
Anyone knows how to serve static content from a different domain with IPS4.2 ? I try to move my css and js to different domain and serve those resources with cookie-free domain in pair with Cloudfront CDN. I don't know where to start. I wonder if this unnecessary cookie-free trafic can give me some performance improvments or this is just a another point to gain with YSlow ?
Last reply by Qubabos,