Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 1 follower
- 7 replies
- 276 views
I just noticed that in my 4.2 test board the the word/breadcrumb "Forums" is missing when on the forums tab? In my 4.1 live board it is there (see pics). In 4.2 board whenever I go to another nav bar tab the proper tab shows ie: Guidelines etc. 4.2 screenshot 4.1 screenshot
Last reply by Genestoy, -
- 1 follower
- 0 replies
- 247 views
Is there a way that Cloud Clients can Disable seeing Breadcrumbs and not have it shown?
Last reply by Fierce God, -
- 0 replies
- 257 views
Hello! Please tell me how in IPB3 to place a banner after the fifth or tenth message in the topic, it is very necessary !!!!
Last reply by avgaz, -
- 3 replies
- 226 views
I'm creating a custom homepage and I'm wondering if there is a way to do an offset in the blocks? I created a featured area on my homepage with three articles. These are properly offsetting. The three blocks below to offset as well, but I don't see an option to offset them in the configuration. So for block 1, it would need to be offset by 3, block 2 offset by 4, block 3 offset by 5 so that it will show the proper articles. As always, thanks for your help and direction in advance.
Last reply by joshuaj, -
- 3 followers
- 9 replies
- 363 views
I like how the Providers page loads the records in a different order every time the page refreshes. I think that's such a good idea for a database in which there's no natural hierarchy. But how is it pulled off? I'm going to hazard a guess that the CategoryTable template in the Listing templates has been amended with a query amendment overwriting the database settings (limited to ascending and descending) and instead instructing the ordering to be random. But I'm not going to be able to do much beyond demonstrating some intuition. Can anybody shed any light on how this is pulled off and, more importantly, give some example code?
Last reply by joshuaj, -
- 0 replies
- 247 views
I am trying to get this to work, but its not matching: {{$catName = str_replace('Misc Instruments', '', $row->container()->_title);}} I suspect its because $row->container()->_title is coming back encoded? Can I convert that to text somehow? Appending the "|raw" element sends back weird characters.
Last reply by jHz, -
- 1 reply
- 335 views
Hello, sorry for my language. Since the update, it is impossible to access the club page, as well as some of my members, nevertheless if I disconnect, I have access to it. https://conanexilesfrance.fr/forum/index.php?/clubs/ ( In login , i have " ERROR 500 ", in not logged i view this page ) . Please Help
Last reply by ALTITUDE DEV, -
- 1 follower
- 0 replies
- 232 views
I need to allow a subforum moderator to move only topics in their area I also need subforum moderators to receive view reports only from the moderating area Does anyone know how to configure this?
Last reply by DSystem, -
- 2 followers
- 3 replies
- 271 views
Hello, Thera are a lot of space in Our Picks Carrousel footer. The issue is related to this that I comment here: and here: Why? Because, If "More" button appears in Menu, the carrousel shows as follow: If "More" button doesn´t appear in Menu, the carrousel show as follow. In this case there is also more space than it should.
Last reply by pequeno, -
- 1 follower
- 0 replies
- 274 views
Let's say I'm using a 728x90 ad and uploaded the image and separately the link, the banner image resizes smaller on smaller screens. If I use HTML with an image tag, it does not resize the image for the banner on smaller screens because I'm using my own code. I haven't looked but does anyone know what class uploaded image ads are using to resize? Maybe I can apply that within an HTML tag for an inserted ad?
Last reply by AlexWebsites, -
- 1 follower
- 2 replies
- 319 views
Hi guys im sure we all been there before or still in this "Guest has reported something" nightmare of a loophole, may i suggest a CAPTCHA for those posting guests? TIA Chris
Last reply by Chris Bell, -
- 2 followers
- 8 replies
- 335 views
Hi, today I upgraded my testboard. After having finished the procedure successfully we had no more profile pics. The link is still there but the files are gone. Our testboard has no template mods. What happened? Anybody else had this strange behavior?
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 266 views
I have been declined twice because they cannot reproduce the steps. Isn't the Social Media Promotion option Staff Only who are able to promote to the pages on social media? Anyone who got accepted can shed some light on this?
Last reply by Black-Elmo, -
- 2 followers
- 24 replies
- 1.1k views
Dear, i upgraded to 4.2.2 today. But there is a problem with all the embeded links. Case is created at IPB. When i past a link like: https://www.duken.nl/forums/nieuws/top-10-meest-gedownloade-films-van-7-augustus-tot-13-augustus-r208/ the embedded link will be: https://www.duken.nl/forums/nieuws/top-10-meest-gedownloade-films-van-7-augustus-tot-13-augustus-r208/?do=embed Example: https://www.duken.nl/forums/topic/34820-links-met-handleidingen-en-informatie-voor-nieuwsgroepen-gebruikers/ All links are now with ?do=embed Regards, Jerry
Last reply by Duken, -
- 1 follower
- 2 replies
- 306 views
Hi there, As the title implies, I would like to know what you use for backing up your website. I was using codeguard and thought it was good till I needed to restore my website after something broke and realize that the database was totally out of date, I was missing more then a week. It was suppose to backup every day. Now looking for a better solution and would like opinions.
Last reply by Steph40, -
- 3 replies
- 254 views
topic creation is not being allowed in my forums on any topic including trying to send a support request we are getting blocked with a message: Something went wrong. Check the values provided on the marked tabs and try again. everything is filled in so its making me think there may be a hidden field that has required set to it but I cant even see where that is controlled. Any help/guidance would be appreciated. Invision Community v4.2.0
Last reply by Mack_au, -
- 0 replies
- 220 views
Hi Everyone, Just wanted to know if we can change how many lines of the featured comment is displayed? Currently my baord only shows the first line, but Ideally I would like more of the featured comment to be displayed, say perhaps 150 words?
Last reply by Aetherdan, -
- 2 followers
- 2 replies
- 232 views
I have members complaining about the "Enter your text; hold ctrl and right click for more options" popup in the cke editor that it is too distracting when trying to type a message. Anybody know how to remove it? Thanks
Last reply by Genestoy, -
- 2 replies
- 344 views
I have a member who is getting a "banned" message. His account is not locked or restricted in any way. He sent me a screen shot. When I log in as him I do not have a problem. Any guesses?
Last reply by CP, -
- 2 followers
- 3 replies
- 289 views
I am using the grid view for forums but i feel it looks a bit boring What i want, is to add an image to each forum. I've downloaded a plug in that allows me to put a cover image to each forum, but that is only a banner when i view the actual forum (no image in grid view) The closest i could get, was to add an image in the description for each forum. This might work, even though i am not sure how to get it right. On the other hand, it looks strange in the actual forum view. Do you have any good sugestions to this?
Last reply by Mark Round, -
- 2 followers
- 1 reply
- 229 views
Hi fellow Pages users, Just upgrading one of my communities to 4.2.2 which uses Pages. I only have a few Blocks in Pages which survived the upgrade, the ones I have created myself are fairly obvious even to me, but some which I never created myself I'm unsure if I still need. I think they may be from the original IP.Content era. I'm unsure about removing them in case I break functionality. Does anyone know which blocks come as standard on a brand new Pages install, please? If it helps, here's a screenshot of what is currently listed. Many thanks.
Last reply by Meddysong, -
- 1 follower
- 14 replies
- 498 views
Hi, We are really struggling to get Tapatalk to work on IPS4 - It asks to get the Tapatalk file and 'upload it to the root of your forum system'. This is something we didn't need to do on 3.4 so I would appreciate it if someone can help us get the file in the right place so the plugin will work correctly. Many Thanks in advance.
Last reply by ltmke11, -
- 0 replies
- 231 views
Hi there, As the title implies, I would like to know what you use for backing up your website. I was using codeguard and thought it was good till I needed to restore my website after something broke and realize that the database was totally out of date, I was missing more then a week. It was suppose to backup every day. What do you use?
Last reply by Steph40, -
- 2 replies
- 259 views
I just noticed on one of my boards, you can Recommended Posts, which is an amazing feature! Why can't I do it on my other board? Is there a certain setting that I can't seem to find?
Last reply by Aetherdan, -
- 1 follower
- 2 replies
- 259 views
Instead of sending whole text in email and never making those user signup back to the board to participate, I wish to find a way to trim that text (whole reply) to first 50-100 words. Hope its possible. Thanks in advance.
Last reply by Gauravk,