Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
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- 0 replies
- 198 views
I have added a page and I want to add a specific code above </head> in that page where to place the code
Last reply by Saurabh Jain, -
- 0 replies
- 204 views
Is there any way to follow topics on password protected forums? Follow content button doesn't show in this forums Version: Invision Community v4.2.2
Last reply by grupots, -
- 4 followers
- 3 replies
- 261 views
Hi, my site just when down complately (error 500) after merely installing a plugin that was posted by IPS staff that would enable me to control the relative date/time format. Customisable_Date_Formats.xml https://invisioncommunity.com/forums/topic/406253-please-restore-date-format-editing-ability-in-ips4/?tab=comments#comment-2518773 I have tried to remove the plugin from the database in core_plugins but that didn't solve the issue. What to do? I have filed a support ticket, but that could take a while.
Last reply by Stuart Silvester, -
- 1 follower
- 2 replies
- 289 views
Hi all, Since i've upgraded from 4.2.0 to 4.2.2 I believe, Friendly URLs have changed. Example: For me with everything installed, the forum URL was www.domain.com/forums and now even with friendly URL on, it is www.domain.com/index.php?/forums Anyway to get it back to how it was without the index.php in the URL? Thanks
Last reply by Koyakami, -
- 0 replies
- 212 views
Reactions branch out to the left. When using a reaction on a gallery album, because it is on the left sidebar, it gets cut off. I've raised a ticket just in case but just wondering if anyone has found a way to move the stock sidebar to the other side to counter this?
Last reply by Optic14, -
- 1 follower
- 2 replies
- 259 views
After upgrading entire forum from 3.x to 4.x latest version, i can normally see first page of forum , but wherever i click i see this error: http://prntscr.com/gd6t4j What is wrong? Need help.
Last reply by Maxtor, -
- 0 replies
- 216 views
Is there a tool / task to rebuild the screenshots and thumbnails for IPDownloads 4.2.2? I'm coming up blank searching for the answer in the forums and guides. Maybe someone here has a definitive answer or can point me in the right direction? Thank you.
Last reply by thompsone, -
I was wondering how I could remove index.html from my links? Edit: Ignore me, I'm an idiot and had the files in the wrong directory.
Last reply by ahc, -
- 1 follower
- 12 replies
- 760 views
So I think I have a trojan virus on my site It keeps repeatedly uploading a folder (says something about an invoice) with a php file within it I've downloaded fresh files from here and overwritten and then ran upgrade but it still happens What's the fastest and best way to eradicate trojan /viruses from forum software please?
Last reply by Mark Round, -
- 8 replies
- 337 views
In fluid view I would like to select a forum without it's subforums For example, we have a forum of games with subforums related with the some most played games... I don't want to see topics about most subforums Is there a way to configure this?
Last reply by Martin A., -
- 0 replies
- 242 views
Hey guys! I recently bought a license to IPB. I had been running an unlicensed version of 3.4 for a few years and finally had enough money to buy a license outright. I was successfully upgraded to 4.2 after working out a few kinks, but now I've run into a large one now that the upgrade is complete. Whenever I try to edit the first post or title of a topic (new or old), I get the following error Sorry, there is a problem Something went wrong. Please try again. Error code: EX0 TECHNICAL DETAILS Exception: DateInterval::__construct(): Unknown or bad format (PT100000000000000000000000000H) (0) #0 /home/platinumthreads/public_html/system/Content/Item.php(684)…
Last reply by Platinum Threads, -
- 0 replies
- 178 views
Do the shared streams get removed on upgrading from 4.1 to 4.2? I have members complaining. Geez! This is probably the cleanest upgrade ever yet members still find something to complain about...
Last reply by Michael R, -
- 1 follower
- 0 replies
- 185 views
Make twitter links clickable in profile? Is it a setting or am I missing something? thank you
Last reply by GoDuBois, -
- 1 follower
- 3 replies
- 248 views
How often do stock levels update in Commerce? Not sure if a script has to run or my site is acting hinky. JM
Last reply by socceronly, -
- 3 followers
- 7 replies
- 321 views
Hi, is there a way to have the "About Me" tab as default in profile view instead of the member activity tab? Regards
Last reply by sweethoney, -
- 5 replies
- 213 views
Google play Itunes windows amazon Blackberry these 5 links should also be included in the social profiles How can we add these links if i do not want to wait.. for idea to get accepted or not by IPS
Last reply by Joy Rex, -
- 2 followers
- 12 replies
- 419 views
No, I most certainly don’t.
Last reply by Joel R, -
- 0 replies
- 298 views
Hi all, Has anyone here heard of PostLoop for engaging members? If so, is it safe and how does it work?
Last reply by 24411yesahc, -
- 0 replies
- 221 views
We have just started using Clubs. I like it. But, for Groups who choose to go Private and send out Invites, their Invites are not going to the member they invited. Any suggestions?
Last reply by CrazyCalmMedia, -
- 1 follower
- 5 replies
- 251 views
I am converting several Forums to Clubs. Is it possible to create a Club and assign a different Owner? I don't want to be the "Owner" for all these Clubs. I guess I can editing them later, but would be nice to do it on the creation.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 219 views
Is there any way of putting an announcement within the messages sections?
Last reply by optrexnz, -
- 1 follower
- 4 replies
- 226 views
I've been using the forum software for several years, but am extremely new to using the Gallery Application. Until now we have disabled the Gallery and allowed members to post photos in a "Photo Forum" within forum topics. I am testing the Gallery to see if it can meet our needs. The first query I have is:- Where a member posts photos in our photo forum, other members can "Like" the topic. In Gallery they can "Like" the album AND each individual photo. Is it possible to prevent the liking of each photo and limit it to just the album?? Many thanks Bill
Last reply by AndyF, -
- 0 replies
- 215 views
This probably isn't possible, but I won't know unless I ask! I have two communities at different URLs. Can I transfer threads from one site to the other site? Thanks in advance.
Last reply by ItsJustMe, -
- 2 followers
- 4 replies
- 217 views
Maybe I hit an option somewhere, but when people click on image on my site, they are not getting the nice pop up photo, they are dowloading. Does anyone know how to shut that off so that the enlarged photo will be display when clicked?
Last reply by JEFF MACK, -
- 1 follower
- 7 replies
- 235 views
Is there a setting specific for articles to be pushed up to Our Picks? I am not seeing a way to do this. Is this a database option? Thanks!
Last reply by Joel R,
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