Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Missing posts and topics after dearchiving process
- Last reply by angle4cor,
23,005 topics in this forum
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- 3 replies
- 488 views
I just added the blogs to one of my sites and I was wondering if there is a tool that could help with this. I have a few topics that I would like to turn into blogs and replies that I would like to turn into entries. Help appreciated.
Last reply by gabs007, -
- 3 followers
- 15 replies
- 657 views
How can I enable them?
Last reply by Joel R, -
- 1 follower
- 8 replies
- 1.3k views
Hi guys i am trying to change the admin URL on my localhost for extra security practice. After installation of ipb on localhost i just rename the admin directory to something else but it didn't work. should i have to make some changes on .htaccess server file. i also tried to find out security tab inside the admin panel but did'nt find it too For admin directory rename can i choose the folder name with special character like so that my admin url become like www.mydomain.com/g@15Hio$_ggg Thanks
Last reply by AndyF, -
- 1 follower
- 3 replies
- 337 views
Am trying to clear a thread up by deleting posts within it Every time I try I get a 504 gateway timeout error? Gateway Timeout The gateway did not receive a timely response from the upstream server or application. Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request. Would this be a server thing or software thing?
Last reply by Joel R, -
- 1 follower
- 23 replies
- 747 views
I updated my website from IPS 4.1.19.4 to IPS 4.3.3 and now when I try to add a new record to my database by going to the top menu and clicking CREATE | Article in Database, I get the following error: Error: Call to a member function url() on null (0) #0 /home/xxxxxxx/public_html/system/Dispatcher/Controller.php(85): IPS\cms\modules\front\database\_index->form() #1 /home/xxxxxxx/public_html/system/Dispatcher/Dispatcher.php(146): IPS\Dispatcher\_Controller->execute() #2 /home/xxxxxxx/public_html/index.php(13): IPS\_Dispatcher->run() #3 {main} with a back trace error of: #0 /home/xxxxxxx/public_html/init.php(533): IPS\_Log::log('Error: Call to ...', 'unc…
Last reply by LDDG, -
- 3 followers
- 4 replies
- 337 views
Like Humble Bundle, or Bandcamp. Is there any option, either from IPS or the marketplace, that allows for this? Let me know if there is. Cheers!
Last reply by rgf100, -
- 2 followers
- 1 reply
- 217 views
Is there any way to use commerce to (natively, without hacking about) sell text only ads. It sets up image ads by default, but if I want your standard Clicky Title Texty texty texty texty texty texty arrangement, can I do that? I can see how to add custom fields for title and body text, but...
Last reply by rgf100, -
- 2 followers
- 2 replies
- 493 views
Hi Guys - If I store all my attachments on S3 per this guide - https://invisioncommunity.com/4guides/advanced-options/server-management/configuring-amazon-s3-r230/ And I enable "Serve images from local server" in the Remote Images options Question: Will all the images stored on S3 be served from my server as well?
Last reply by bfarber, -
- 2 followers
- 3 replies
- 323 views
I used to use 'view member profile' a lot when viewing a member in the ACP but it's gone now, or am I just being dumb and missing it? It's a royal pain to have to search the member each time when it used to just be one click. Can anyone help, has it just been hidden away?
Last reply by Byzantine, -
- 3 followers
- 3 replies
- 288 views
Do I need to worry about adding the scripts into my installation or do I just add the keys in my spam prevention CAPTCHA settings area???
Last reply by AlexWebsites, -
- 0 replies
- 225 views
Hey everyone ? When I tick this option, the product is not even accessible from the link. Are there any methods to make a hidden product, that can only be accessed with URL?
Last reply by OctoDev, -
- 1 follower
- 2 replies
- 392 views
We're looking to remove the IDs from URLs to clean them up, and to possibly omit some categories in the structure. I've looked and tried to adjust the Friendly URLs features under the Advanced Settings, with Rewrite URL activated in the SEO section. I uploaded the htaccess required, but still have troubles when trying to adjust the URLs and remove the ID from them. On occasion when I have removed the ID from the URL, it's simply added "/id=123" at the end of the URL. Is there no way of removing the ID from the URL altogether? When attempting to do so, I came across either the above-mentioned problem, or errors of the page not being found.
Last reply by coert_g, -
- 4 replies
- 329 views
Is it possible to create an about me tab and the text showing up in the big box? ( We are a small community and ask our members about 20 questions to get to know each other better and the left panel area is to tight for all the questions and answers)
Last reply by mrbo, -
- 1 follower
- 0 replies
- 197 views
Is it possible to show only the message and the "Register" and "login" buttons in the "Guest Widget"? I want to hide the social networks buttons in this widget. Many thanks.
Last reply by pequeno, -
- 1 follower
- 2 replies
- 252 views
In Database options, there's a setting to sort records. Below shows the sort default "Record ID". I created a custom field that I use to sort records. When I change the sorting to my custom field, the sorting does not update on the website. However, the records sort correctly in the ACP. I want all members to see the same sorting, so I removed the Sort by button on the website. What can I do to force the record sorting so all members see the records in the same order?
Last reply by GrooveOnBeat, -
- 1 follower
- 1 reply
- 237 views
I converted my forum and finished the conversion for one part, and now when I try to import my members, it says that conversion has finished. How can I then import my members?
Last reply by Joel R, -
- 1 follower
- 1 reply
- 480 views
Hi guys, I need to add a tracking tag within the <head> tag, but only in a few selected pages. We have Pages installed, and these pages belong to the same database, so I wonder if there is something we could edit somewhere that would apply this code only for that database. Of course we can write a plugin to achieve what we need, but I am wondering if there is an out-of-the-box solution first. Best regards, Gabe.
Last reply by AlexWright, -
- 4 followers
- 4 replies
- 366 views
Right now my community is on a cloud hosting plan. Is it normal that I don't see any ways to backup? I cannot find it in my Admin CP. I am asking this because some members of my community voiced their valid question about the regularity of backup. Right now I cannot answer them, nor can I find the answer myself.
Last reply by Orioni, -
- 1 follower
- 3 replies
- 298 views
Images no properly resized in mobile devices: iOS. Just want to make sure before submitting a ticket.
Last reply by Nathan Explosion, -
- 4 replies
- 324 views
Hello, I upgraded my board tonight from the very old 3.4 to the latest 4.3.3. It's about a month i'm doing tests on a test server with a 1:1 copy of my forum. While conducting these tests, it happened like 5 / 6 times that the board lost completely all css and js files (they're not in the html at all). The only solution every time was restarting the conversion from scratch. Further checking into this , this morning i found that the uploads/css_built_* and uploads/javascript_* folders (where rendered css and js files are stored) has just disappeared. This time it happened as i installed the tapatalk plugin (both admin cp and board lost all css/js) but in my tests…
Last reply by TomasMilian, -
- 2 followers
- 8 replies
- 608 views
We've been on IPS for several months now after converting from XenForo and it appears Google has updated all SERPs to the new IPS URLs. I understand it provides automatic redirects from the old URLs to IPS URLs. I don't believe we need these redirects anymore. Is there any harm in uninstalling the Converter application?
Last reply by Chris Anderson, -
- 1 follower
- 1 reply
- 221 views
Since I updated to 4.3.4 I can not see the images that are uploaded in the themes. As an user or an Administrator when I try to edit posts. The images are upload correctly and you can see, but not listed in uploaded images area. For example, in this post are images, but When I try to edit it I see this. Also, if I try to upload an existing file I see this: I tested with Safari, Firefox and Chrome.
Last reply by pequeno, -
- 1 reply
- 260 views
Hi everyone, Does such a function exist? Majority of my SPAM is from people trying to promote their YouTube channels OR Discord server invite links. At the moment I've applied moderation to we need to approve their first few posts, this works well but is tedious. I would really like to automate this if possible. I looked at the 4.3 Automatic Community Moderation features and this might work but I'm looking for something more reactive before members are exposed to the SPAM.
Last reply by Optic14, -
- 3 replies
- 743 views
Hello Is there a way to move the Themes menu on the forum index? in its current place even the most veteran members on my board doesnt know this menu exist I also like to know if there's a way to re order the themes in that menu?
Last reply by AlexWright, -
- 1 follower
- 2 replies
- 235 views
Hello! I have been attempting for the last month or so to install ArrowChat on my community - or rather, have a technician install it - but the technician wants to know "how to put physical files on the server via SSH or FTP" and I don't know how this is done. Could someone be so kind as to post step-by-step instructions that I can then forward to the technician? Thanks in advance!
Last reply by Xenboy,