Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Security Flaw Allowing Unauthorized Access to User Accounts
- Last reply by fmro,
23,005 topics in this forum
-
- 2 replies
- 356 views
Trying to get the header to be sticky when scrolling, adding data-ipsSticky works but not on mobile devices. Is this intentional? Is there a way to make it work on mobile devices as well? Thanks ?
Last reply by Outlaw213, -
- 13 replies
- 401 views
Having finally completed and configured the upgrade from 3.4.9 to 4.3.4 successfully, I did a backup of the database, and then imported it into my local test instance. This seems to have broken the loading of CSS and JS files, as both the main forums and ACP of the test version load vanilla pages with lots of broken functionality. Is there something in the database I can adjust to fix this, or is something else causing it? Kev
Last reply by newbie LAC, -
- 2 followers
- 12 replies
- 554 views
I want to have a latest Blog entry listing view... say last 15 entries to show case on my home page I wish it can be done ...
Last reply by newbie LAC, -
- 3 followers
- 5 replies
- 448 views
Dear folks, I am having a brain cramp here. I am changing my default application from Forums to Pages, and of course making a page the default page for a specified pages folder. So now when the logo or site url is accessed the user is taken to the default page, or in my case, a landing page. Please see our proposed landing page here: https://thepatriotwoodworker.com/main/ Once I make pages the default app, and assign this page, the /main goes away, perfect. All is well, and the main landing page is accessed by https://thepatriotwoodworker.com But - Now my "Forums" navigation does not work, when "Forums" is clicked on, it takes you to the new landi…
Last reply by JohnCourt, -
- 2 followers
- 4 replies
- 269 views
Can someone remind me if there is a way to impose posting restricting such that a user gets a certain number of posts on a per sub forum basis with granular timing (periods less than one day). Basically I want to limit users who spam conversations with so many posts it overwhelms the discussions to be limited to X posts an hour in that specific sub forum. Doable?
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 226 views
Hello. I have a database in which there is a table that stores shops names. I have a special column containing the value 0 or 1. If the store is promoted, the value is 1. If not, then the value is 0. My question is: can I sort the list displaying these records from the database, so that the promoted stores (those with the value 1) are sorted alphabetically at the very top, and the others (with the value 0) will be displayed after these records also alphabetically ?.
Last reply by wegorz23, -
- 1 follower
- 6 replies
- 344 views
I'm looking to change the option where "Ranks" are given after a certain amount of content posts and I'd like to give the ranks much like titles to members due to the better styling you can do with ranks rather than the titles where you can't style at all.
Last reply by NastyBoy, -
- 1 follower
- 6 replies
- 655 views
Hey. I am trying to upload a language pack to my forum. When I click upload button I getting error - Request entity too large . This is error 413 . My server is apache. I tried change value client_max_body_size in htaccess file but this does not work. Do you have any idea to solve this problem?
Last reply by AndyF, -
- 0 replies
- 237 views
Right now moderators are able to edit page and add block or edit blocks... I want to stop the access where can I find the permission for same
Last reply by Saurabh Jain, -
- 1 reply
- 247 views
Every time I click on on text in the editor, it comes up highlighted. Or move with the arrow keys. It does not do it here, or anywhere else. Clicking insert stops it but only once, it always starts again. Only one the one site. Any ideas what causes this? Thanks JM
Last reply by socceronly, -
- 1 follower
- 1 reply
- 280 views
Edit: never mind, I found the problem
Last reply by Stuart Silvester, -
- 2 followers
- 16 replies
- 589 views
Hello, I have about 8.000 images in monthly images folders. Users only upload less than 100 each month in posts. I don´t understand why in this folders are a lot of images realted with avatars. See image:
Last reply by pequeno, -
- 5 replies
- 559 views
Is there a good way to determine what % of users/topics/posts are from IPv6 users? I'd love to see that kind of statistic.
Last reply by Nathan Explosion, -
- 9 replies
- 328 views
I've logged a support ticket about this, but not knowing how long that will take, and with our forum completely offline for the duration, I thought I'd post the problem here too, in case it's something the community can help with. Basically, after uploading all the files for v4.3.4 via FTP, and navigating to /admin/upgrade/, I'm presented with the following fatal PHP error: I've re-uploaded the files using the 'replace if newer/different' option, in case something failed to upload properly, but this made no difference. I'm currently in the process of re-uploading all files from scratch, but I suspect the outcome will be the same. Anyone have any ideas? …
Last reply by bfarber, -
- 6 followers
- 21 replies
- 568 views
Why is this so complicated? I'm trying to get the Facebook Share and Promote functions to work on two forum sites and it is next to impossible to figure out! Does anyone have a detailed step by step for the newest procedures for getting the Facebook side submitted properly (which includes uploading VIDEOS!)?
Last reply by Caesio, -
- 2 followers
- 16 replies
- 402 views
Hi, actually on our website files are sorted in each category per adding date, we would like to sort them (as here in the marketplace) by latest modification, how it can be done ? A suggetion by the way, we should have a "Recently updated" Box on the Downloads home, when a user update a file it shouldbe visible on the homepage as its new update, at least on a 'latest updates' box ! thanks
Last reply by Adriano Faria, -
- 2 replies
- 247 views
Hello, We want to show "Add New Entry to Existing blog" Button [ https://prnt.sc/iqgnf5 ]on single entry/blog page with dropdown having all blogs created by that user. Can any one help in that ? TIA.
Last reply by newbie LAC, -
- 1 reply
- 240 views
https://www.forumregister.com shows "links" infront of the title , how can i remove that, i have Links Directory set as default app
Last reply by AmericanRev2, -
- 0 replies
- 219 views
Is there any way to change which Forum Posts are attached to outgoing emails? From what I can see it is the 'Our Picks' posts, is there any way to add random topics/posts to each outgoing emails instead?
Last reply by TDBF, -
- 2 followers
- 3 replies
- 249 views
On July 2nd I started getting tons of eMail bounces from various domains. These bounces are all associated with automatic notifications for topics, etc. All of them come back with the error message of "Message rejected for spam or virus content". Does anyone have any ideas on this? I'm not sure where/how to start looking for issues.
Last reply by Bluto, -
- 1 follower
- 2 replies
- 270 views
Hello, Was just talking to IPS Support about a feature I hoped existed. Basically I was looking to replicate a feature available as a plugin on Xenforo since we just recently switched over to Invision Community. What this feature does is convert any linked images in posts to a locally hosted attachment. Purpose is to avoid image leaching, which often results in complaints from the target site and also to avoid broken images over time since it's not unusual for sites to switch things up or disappear altogether resulting in a bunch of broken images in order threads. Anyhow, there is a work around using the proxy features of Xenforo to serve from local server …
Last reply by superaven, -
- 4 replies
- 285 views
I need a plugin similar to https://divinecheats.io/store/category/6-battlefield-4/, the effect is shown in the figure
Last reply by Daniel F, -
- 2 followers
- 5 replies
- 373 views
Sorry, the first time I use IPS, I don't know much about it. I want to use a page similar to https://imgur.com/a/sKz7lhk, a page that can update status in real time. Is there any way to achieve it? ?
Last reply by Joel R, -
- 1 reply
- 210 views
Where can the end user find a list of sales of their items uploaded in the Downloads application? I have sellers that want to know which of their items are being purchased.
Last reply by Adriano Faria, -
- 2 replies
- 253 views
I have just installed commerce to list a few products, but I don't wish to use the support feature for now. I have disabled it in ACP>Apps>Permissions but it still appears in navigation - albeit when clicked it says no permission to view it. Is there a different way to disable this part of the commerce app so that it doesn't show in navigation bar at top, as I may want to use it in the future.
Last reply by daunk,