Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by Marc,
22,828 topics in this forum
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- 2 followers
- 6 replies
- 232 views
As title. Need to change these icons but can't see where its done? Also if adding a custom icon, what type of file should it be? I assume my theme settings adjust the outline color. Thanks!
Last reply by ehren., -
- 2 followers
- 4 replies
- 201 views
We're having an issue where some members mistake the field in a user's profile for posting a public message, for a shortcut to sending a PM. As you can imagine, this has the potential to be quite embarrassing for the parties concerned (and has proven so at least once already), so I'd like to be able to disable this feature somehow. I'm assuming that the simplest way would be to remove the field that allows the message to be posted in the first place, but I can't see any way to do it. I'd appreciate some advice on this issue, either in the form of instructions to remove the field in question, or a better way to achieve the desired outcome. Kev
Last reply by Large Scale Planes, -
- 1 follower
- 5 replies
- 639 views
How do I embed i.e. Facebook messages on the site. According the following setting it sounds possible but so far I have no such luck doing it. Certain content can be automatically embedded. For example, if a user posts a link to a video on YouTube or Vimeo the video can be embedded into the post. Changing this setting won't apply to existing content.Links from the following sites are supported: College Humor, Facebook, Flickr, Gfycat, Google+, Hulu, Instagram, SoundCloud, Spotify, Ted, Twitter, Vimeo, Vine, YouTube, and internal links to content within the community.
Last reply by Mercury Forever, -
- 7 replies
- 837 views
This just started happening. Is this occurring with anyone else? Roger
Last reply by Rhett, -
- 2 followers
- 2 replies
- 262 views
In the AdminCP there are a number of places where charts of some sort should be getting displayed. What are the requirements for this to work? All I see where they should be is the error "Your browser does not support charts" on a red bar. Is this some kind of user agent sniffing that's going on that thinks I'm using something that's incapable of rendering them?
Last reply by Arthmoor, -
- 1 follower
- 7 replies
- 414 views
Hello everyone, i would like to ask if there exist any option to limit moderator access to various functions of modCP as well of warning system. While i was using IPB 3.4.x moderator was able to see reports only from places that he was able to moderate as well as he was able to give warnings only in place where he had moderator access. I would like to see that feature in 4.2.x / 4.3.x because right now there doesn't seem to be option to do that.
Last reply by Neil2, -
I want to hide content owner/author name and profile thumbnail to the guest in the gallery section. Can you suggest the template name in which we can edit the code.
Last reply by bfarber, -
- 1 reply
- 219 views
Hey everyone! How do I have multiple admin page tabs open without having to keep logging back in when I switch tabs? Thanks!
Last reply by bfarber, -
- 1 follower
- 7 replies
- 502 views
Hello, doesn't everyone work? in downloads Allowed file extensions does not work "Copy settings value"
Last reply by bfarber, -
- 2 followers
- 2 replies
- 365 views
First, please let me stress- I am software developer myself so I am well aware of the business and how things are done, so please excuse my forwardness. But I am genuinely curious about this, and am extremely hoping that there is either some other way to do this or this is either planned on being improved or is being worked on as we speak. For the first time, I have finally had a need to use the Different Pricing & Stock Levels Depending on Custom Fields feature for a product within the Commerce application. Aside from several apparent bugs involving failure-to-save the values (which I will not go into right now due to the possibility…
Last reply by capei, -
- 2 replies
- 264 views
Can anyone check if there is such a problem? Installed as new on localhost
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 225 views
Hello, Can anyone tell me how I can restrict orders to be only from certain locations? I am in the process of starting my store and I want to focus only on the UK right now. However, I can't seem to find any options or settlings to restrict where orders can be placed from.
Last reply by Joey_M, -
- 1 follower
- 2 replies
- 268 views
hey is there any other way to display the image feed like tiles view or anything like that
Last reply by DustyDevil, -
- 1 follower
- 2 replies
- 229 views
Hello, in "uploads" folder (for example), the .htaccess file have this Apache directive: <Files ~ "^.*\.(php|cgi|pl|php3|php4|php5|php6|phtml|shtml|([a-z0-9]{32}))$"> Order allow,deny Deny from all </Files> I think that this is for Apache 2.2, not for Apache 2.4 https://httpd.apache.org/docs/2.4/upgrading.html What happens with the servers that use Apache 2.4? What is the correct directive for Apache 2.4? Many Thanks.
Last reply by Martin A., -
- 2 followers
- 2 replies
- 218 views
I've launched a new-look site using Invision Community. In doing that, hundreds of old links (in bookmarks, on printed media) have ceased to exist. I've moved the old version of my site to a subdomain and would like to redirect certain links, so that somebody searching for content still lands on it. My site is esperanto.org.uk. I've moved the old one to legacy.esperanto.org.uk. I've been playing around with htaccess but changes aren't working in all situations. For example, let's consider when someone goes to esperanto.org.uk/fpc. That address no longer exists on the current site, so I'd like the request to go to legacy.esperanto.org.uk: This rule causes th…
Last reply by Meddysong, -
- 6 replies
- 331 views
Hey all! I am having a problem adding a certain link to one of my posts on my forum. When I try to add a link like this: index.php?misc/style&style_id=4 Invision then converts it to this: index.php?misc/style&style_id=4 Causing the link to fail
Last reply by bfarber, -
- 1 follower
- 5 replies
- 264 views
Are these used here or will they be used in the future? - I have some posts that are updated regularly.
Last reply by bfarber, -
- 2 replies
- 318 views
If someone posts twice in quick succession - how do I automatically merge the replies?
Last reply by Jimpeccable, -
- 1 reply
- 236 views
Which template and where do I need to add {advertisement="KEY"} to if I want to place an add under the reply box in every thread? Thanks
Last reply by Sergey_SV, -
- 1 follower
- 0 replies
- 196 views
Hi Is it possibelto display the customer fields in the invoice? I set additional customer field for telephone number and need to see it in invooice for fast processing.
Last reply by Sergey_SV, -
- 4 replies
- 238 views
How do you recount members in a usergroup? I just changed a few packages on my Nexus install so that the users go into a different usergroup, but the members that should be moved back to the 'members' usergroup as they have expired licenses are not being moved out the new usergroup, if that makes sense lol Sean
Last reply by Sean James, -
- 1 reply
- 191 views
How do you move Blog entry from one Blog to another? I am trying to move one of members Blog to her another Blog category and I don't get any option for selection. Any help is appreciated, thanks!
Last reply by Rhett, -
- 3 replies
- 286 views
Sorry, there is a problem EXPECTED_KEY_NOT_PRESENT Error code: 4C375/1 Does anyone know how to fix this? I get this error message when trying to link Twitter user account in the Admin CP
Last reply by Mark H, -
- 4 followers
- 10 replies
- 326 views
I do have some interest from advertisement agency, in particular for the top of the sidebar position, for a banner of 300x250 size. Issue is that when the sidebar is collapsed on mobile, it automatically goes below the content area, which is not that attractive for advertisers and I guess they will ask for a discount based on this fact. Is there any way to collapse the sidebar, but keep the ad on top? I was thinking to create another ad with the same size and place it in the main area, thus ensuring that it will always be on top. So the idea is that on desktop only the sidebar ad will be visible, while on mobile only the top ad will be visible. Can this be done…
Last reply by jair101, -
- 4 followers
- 24 replies
- 683 views
I am just starting exploring the advertisement options offered by IPS and I have stumbled upon a possible issue, maybe bug. I do have Google Analytics to count my page impressions. So far I haven't investigated how many of my users use adblocks. I've read there are options with Google Tag Manager, but I decided that it is much more elegant and representing real life use case to setup one 1x1 white pixel footer advert and count how many ad impressions IPS will register and compare it with the google analytics stats. I've read that IPS uses ipsAdvertisement class, which is blocked by the most popular adblock plugin, so my experiment should have been pretty reliable. M…
Last reply by jair101,