Posted November 19, 20186 yr Hello, Can you tell me where I can find the option to enable email notification when a new ticket arrives in a department? thank you very much, Jacky Edited November 19, 20186 yr by Monique DUFOURNY
November 20, 20186 yr AdminCP > Nexus > Support Requests, and then click the "My Preferences" button at the top right.
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