Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- topic link goes to wp admin login page
- Last reply by Jim M,
22,829 topics in this forum
-
- 1 reply
- 222 views
Hello. I saw on one of the forums that links to profiles are not clickable for guests. How can I do this?
Last reply by Day_, -
- 2 replies
- 241 views
My members are asking me why users they ignore still show up in various locations on the forum such as: the activity streams the "recent posts" tab on the front page on profile page activity streams subforum threads started by an ignored user Is this normal operation? Is there a way to change this?
Last reply by Averis, -
- 1 follower
- 2 replies
- 270 views
Is there a way to create toggles in pages? field 1 is a radio, it toggles either field 2 or field 3. I can add javascript to manage it, but I know IPS has toggles for the form helper. Just not sure how to manage this from Pages templates / fields.
Last reply by PatrickRQ, -
- 2 followers
- 4 replies
- 249 views
Hi there, I noticed in our test environment that in contrast to all other settings in our conf_global.php file the setting for sql_utf8mb4 hast to be without tick mark. So this is wrong: $INFO['sql_utf8mb4'] = 'true'; It should be: $INFO['sql_utf8mb4'] = true; If using the first entry with the tick marks in place the Support tool within ACP states an error, that the DB is not configured correctly: Since our DB is configured using utf8mb4_unicode_ci I found that the conf_global setting isn't interpreted if set with ticks... Changing the setting to true without ticks and the message goes away, everything fine. Do you experience the…
Last reply by Thomas P, -
- 1 follower
- 1 reply
- 252 views
We just moved one of our sites over to S3. We are an image heavy community. I want to know what are the normal recommendations that you have set for max attachment size + image pixel size? Do you recommend your users to use different services like Flickr, YouTube, etc. and just embed? Thank You!
Last reply by Joel R, -
- 2 followers
- 2 replies
- 247 views
Hello, I want to know if the upgrade to 4.4.2 not only does automatic skin checks (and mentions the incompatible ones) before the upgrade but also shows incompatible hooks and plugins? If not what happens when you upgrade your board and the incompatible extensions give troubles and or errors? Does the automatic upgrader switch off those extensions or not?
Last reply by Jheroen, -
- 1 reply
- 364 views
Is there any IPS Cloud Guru's out there or anyone that knows how me (cloud package) can use the group name formating to make the name be animated? i know there is a way to do this by uploading to FTP but, i don't know about that, and i am pretty sure us cloud users cant do that so a way to do it in acp or file i can buy would be awesome thanks in advance
Last reply by Fierce God, -
- 1 follower
- 8 replies
- 609 views
Hey there. Is it possible to display a custom error message? For instance, instead of: Sorry, there is a problem You do not have permission to view this content. Error code: 1F176/3 Something else? I've searched and can't seem to find anything. Any help would be awesome.
Last reply by Jordan Miller, -
- 8 followers
- 30 replies
- 1.2k views
After upgrading to 4.4.2 you might notice that you see less entries or missing parts of entries (like images) in certain areas like Pages feed blocks. This affects stock blocks, but also third-party products. In my case for example SuperBlocks, SuperTopics, SuperList … The change here is that certain queries are now limited to one year, so older content that was shown before might be missing now. IPS made these changes to reduce problems on larger boards. The issue was reported and there might be improvements in the future. But there is not much the providers of third-party templates can do about that. It’s not a bug of these products. If you need certain ite…
Last reply by z1000-forum.de, -
- 1 follower
- 2 replies
- 284 views
I've had the Unread Content set according to this for as long as I've had the forum running: As you can see, after upgrading to 4.4.2 it is no longer displaying anything even though there are new replies to view on the forum. I'm not sure why this is the case because it worked perfectly fine right up to version 4.3.6 when set this way. Any idea why this might be or does this need to be raised with official support as a bug?
Last reply by Arthmoor, -
- 1 follower
- 9 replies
- 360 views
While testing our community on my Galaxy S7 yesterday, I noticed a potential navigation issue for users within clubs. If you open a club on a device with a phone-size screen, the Overview tab displays, and there is a 'down arrow' (circled in red in the screen shot) to show the drop-down of other club tabs. The functionality is working as expected. However, the black 'down arrow' is barely visible against the dark grey background beneath the banner photo. Many users will not see this, and may become frustrated. Questions: 1) Is this a bug/mistake (should the down arrow be white, for example)? 2) If not, which is my guess, is there a theme color set…
Last reply by USCJ Digital, -
- 4 followers
- 10 replies
- 415 views
Greetings, I am attempting to upgrade my 3.4.7 forum to 4.4.1 on a test server to make sure everything goes smoothly before I do this on the live server. And before I actually do the migration, I have a ton of other work that needs to be done (hence, setting up a test server). However, the upgrader is failing, and it's unclear if Invision will help me with the problem. I've been told that they don't normally support "test" environments, but there's absolutely no way in hell I'm going to upgrade my live forum until I can do a complete upgrade on the test server without errors. I paid quite a bit to lease a new server (that I will ultimately be moving my entire sit…
Last reply by AtariAge, -
- 1 follower
- 3 replies
- 246 views
I'm trying to get an approval queue count on the userbar. Part of this involves the following code: $approvalQueueCount = \IPS\Content\Search\Query::init()->setHiddenFilter( \IPS\Content\Search\Query::HIDDEN_UNAPPROVED )->count(); As I understand it, this should return the number of as-yet unapproved content items and comments. For some reason which I cannot make sense of, this consistently returns a number 2 higher than what's actually in the queue. I went hunting for phantom unapproved content. It's not status updates or replies. It's not blogs, or Pages databases, or gallery, or club, or anything else I can think of. And anyway, if it was any of those…
Last reply by Daniel F, -
- 3 followers
- 10 replies
- 418 views
I really don't know the technical terms for asking this question, so sorry if this is unclear. In previous versions of the software, there was clickable text at the bottom left of a thread's page which had the forum's title in the text for returning to the forum index (Ex: "Return to XYZ Forum"). Now it says "Go To Topic Listing". Similarly, to go on to the next unread thread in the forum, the text on the bottom right of the page would be the title of the thread (Ex: "Puppies Are Cute!"). Now it's "Next Unread Topic". Can this be changed locally or not? If yes, how? TIA.
Last reply by Rick Vasquez, -
- 3 followers
- 6 replies
- 423 views
Updated my board to v4.4.2 this morning and received complaints that the display of all posts on desktop devices has problems with the display of the text. Here's an example: This image has the text constrained to the left column under the profile information, while other posts in the same topic will be a single letter wide and scrolling down the page. Mobil display seems to be OK, but any wider displays (like desktops or iPads) have the mangled text. I have a ticket in for this, but I was wondering if anyone else has seen this. I have unedited standard theme with no modifications, and I've tried all the usual browser cache and cookies clearing, etc.
Last reply by bfarber, -
- 4 replies
- 238 views
I've used the search on here in a variety of ways to see if I can find anything about aligning tags - I can't seem to find anything. Does anyone have any idea how to align tags so they look uniform and tidy in the forums? This is what mine look like now and it looks ugly: If they all aligned to the right using the furthest one as the guide it would be great. Either that or have the tags just before the title with some spacing to keep it neat and tidy. Any ideas? Anyone? With thanks
Last reply by Davyc, -
- 3 followers
- 12 replies
- 869 views
Hello, Today i have setup IPB with cloudflare. after adding the name servers, i see that homepage has been messed up. its not coming as expected. when i pause the domain under cloudflare, then homepage is working fine is there any settings in cloudflare should i disable/enable in order for my IPB board to work properly
Last reply by MeMaBlue, -
- 0 replies
- 240 views
I’m trying to create a custom login handler. I have an old one for 3.x that kinda worked for 4.x, but it doesn’t seem very nice implemented. I want to override as little methods as possible. I’m using these guides as an entry point: https://invisioncommunity.com/developers/docs/members-authentication/login-methods/introduction-to-login-methods-r172/ https://invisioncommunity.com/developers/docs/members-authentication/login-methods/creating-a-usernamepassword-handler-r174/ To the handler I need to add these custom things: Some custom cookies need to be set on login On user creation some custom db methods needs to be called …
Last reply by Maya Andersen, -
- 1 follower
- 3 replies
- 246 views
How I make acces to my IPB only for Registered users?
Last reply by PoC2, -
- 2 followers
- 2 replies
- 213 views
Anyone know the size for Group badge? we are looking to make them asap and dont want our GFX to make one too big that it breaks the container in sidebar
Last reply by Fierce God, -
- 1 follower
- 1 reply
- 200 views
Is there any facility to be able to copy a post or number of posts or even a whole topic into a different forum or a different topic? Thanks
Last reply by Adriano Faria, -
- 2 replies
- 217 views
after the latest patch the widget will only show 4 not 12 as before, cant be changed. http://www.lockonfiles.com/
Last reply by thomasdw, -
- 1 follower
- 7 replies
- 408 views
Hello! I had a problem with the images in the gallery after upgrading to 4.3.3. Help solve the problem. On the main page, the block of the latest images of the gallery, I click any preview. I get an error message. I turn to the gallery, click on the preview image, I also receive an error message .. https://forum.kamfishing.ru https://forum.kamfishing.ru/index.php?/gallery/image/9287-продам-даунригер-8-9147821750/ SELECT COUNT(*) FROM `ibf_gallery_images` AS `gallery_images` WHERE image_album_id=354 AND image_id<>9287 AND image_= IS NULL IPS\Db\Exception: You have an error in your SQL syntax; check the manual that corresponds to your MySQL…
Last reply by Joriz, -
- 1 follower
- 2 replies
- 266 views
Hi, I am getting the following error in my logs every 15 minutes: Sitemap URL has been submitted to search engines within the last 24 hours already (skipping) Can anyone suggest a solution? I don't know what to look for. Thanks!
Last reply by Maurice H., -
- 3 replies
- 481 views
After upgrading to latest version of ipb, it runs only admin login, but admin and forum are empty pages. I've checked ips4.php, and got an error: Some or all of the columns in your database are not using the utf8_unicode_ci collation (ibf_blog_headers.header_image is utf8_general_ci). Trying to convert base, but it gives an error Error: Unknown column 'blog_view_level' in 'ibf_blog_blogs' File: /system/Db/Db.php Line: 198 In DB, there is no such a column: blog_view_level no clue what to do next..
Last reply by olegm,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
