N.Andrei Posted April 17, 2019 Share Posted April 17, 2019 Hi guys i got a problem.. when i try to edit a theme globaltemplate when i press save i get this error theme file could not be saved. What i can do to fix this problem ?? Help me guys please. Thanks Link to comment Share on other sites More sharing options...
Marc Posted April 18, 2019 Share Posted April 18, 2019 Check with your hosting company for mod_security, and check the logs of this. Its likely one of the rules in this is blocking saving. Link to comment Share on other sites More sharing options...
N.Andrei Posted April 18, 2019 Author Share Posted April 18, 2019 and where i can found mod_security because in cpanel i don't have it... Can be Leech protection?? It's enable ( Nope i disable it and i check the same thing... only globalTemplate give me this error.... ) SSL Certification can create this problem ? @Marc Stridgen Link to comment Share on other sites More sharing options...
Marc Posted April 18, 2019 Share Posted April 18, 2019 It may be any security software on the server that is blocking, so I would suggest asking that question of your hosting company. If you submit a ticket, we can certainly confirm if it is indeed that its being blocked somewhere on the server side. Link to comment Share on other sites More sharing options...
N.Andrei Posted April 18, 2019 Author Share Posted April 18, 2019 where can i submit a ticket ? Here on ips or to hosting ? Link to comment Share on other sites More sharing options...
bfarber Posted April 18, 2019 Share Posted April 18, 2019 mod_security, Sucuri firewall, and other similar security software typically are the cause of this issue. Link to comment Share on other sites More sharing options...
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