Square Wheels Posted November 23, 2018 Share Posted November 23, 2018 I've made no changes to my server or software. Nothing new added or updated. All of a sudden pics seem to be uploading sideways again. This was a huge pain previously and seem to get fixed. Any idea what could have happened? Here's just one example: https://squarewheelscycling.com/index.php?/topic/76253-too-soon/ Link to comment Share on other sites More sharing options...
Jim M Posted November 24, 2018 Share Posted November 24, 2018 Likely something happened to Exif module in PHP on your server. Go to ACP > System > Support > System Check, ensure the Exif PHP module is green. Link to comment Share on other sites More sharing options...
Square Wheels Posted November 24, 2018 Author Share Posted November 24, 2018 12 hours ago, Jim M said: Likely something happened to Exif module in PHP on your server. Go to ACP > System > Support > System Check, ensure the Exif PHP module is green. That was it. It wasn't compiled with 7.2 which I forgot up recently upgraded to. Thanks for pointing me in the direction to get this fixed. Link to comment Share on other sites More sharing options...
Square Wheels Posted April 9, 2019 Author Share Posted April 9, 2019 Well, it's happening again, but it looks like EXIF is enabled. Any thoughts? Link to comment Share on other sites More sharing options...
bfarber Posted April 10, 2019 Share Posted April 10, 2019 If you're using ImageMagick, or you are using GD and Exif is enabled, then you would need to submit a ticket for us to be able to investigate. Link to comment Share on other sites More sharing options...
Square Wheels Posted April 10, 2019 Author Share Posted April 10, 2019 6 hours ago, bfarber said: If you're using ImageMagick, or you are using GD and Exif is enabled, then you would need to submit a ticket for us to be able to investigate. Thank you. It looks like the EXIF extension was disabled (again) - now fixed. The host claims that ImageMagick was also enabled, but when I look at the phpinfo file, I can't see it, also I cannot select it in the ACP, safe to assume it was not enabled? Thanks Link to comment Share on other sites More sharing options...
opentype Posted April 10, 2019 Share Posted April 10, 2019 2 minutes ago, Square Wheels said: The host claims that ImageMagick was also enabled, but when I look at the phpinfo file, I can't see it … It can be installed on the server, but still not available in the PHP configuration (and in turn the IPS suite). Link to comment Share on other sites More sharing options...
Square Wheels Posted April 10, 2019 Author Share Posted April 10, 2019 3 hours ago, opentype said: It can be installed on the server, but still not available in the PHP configuration (and in turn the IPS suite). Thank you, I contacted them again, and am now using ImageMagick. Link to comment Share on other sites More sharing options...
Square Wheels Posted April 13, 2019 Author Share Posted April 13, 2019 OK, not so fast. When I use ImageMagick and try to upload a png file, I get the -200 error. Is that a server configuration issue? Link to comment Share on other sites More sharing options...
opentype Posted April 13, 2019 Share Posted April 13, 2019 It’s a general “something went wrong with processing the upload” message. It doesn’t point to anything in specific. Link to comment Share on other sites More sharing options...
Square Wheels Posted April 13, 2019 Author Share Posted April 13, 2019 Thanks, when I went back to GD the same exact image uploaded without error. Link to comment Share on other sites More sharing options...
bfarber Posted April 15, 2019 Share Posted April 15, 2019 1) If you're familiar with using your browser developer tools, you can monitor the network tab during the upload to see the actual full server response and verify if maybe something like a PHP error is occurring and printing out (which the javascript controller is then just showing as the -200 error). This might clue you or your host in to the issue, possibly. 2) Alternatively, you may have something logged in your PHP or webserver error logs. Particularly if the issue is only happening when using ImageMagick, I would be inclined to guess that something is going on outside of the software's control (in which case something might be in your logs), however more information is needed to determine that for sure. Link to comment Share on other sites More sharing options...
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