Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jim M,
23,017 topics in this forum
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- 1 follower
- 2 replies
- 253 views
Which size should be the mail header logo? For desktop, mobile and tablets...
Last reply by DesignzShop, -
- 1 reply
- 288 views
Hello I want learn how create page with Tab as is https://invisioncommunity.com/leaderboard/ with multiple tabs and loadning content from URL in each tab but in https://invisioncommunity.com/4guides/ missing guide for this.
Last reply by Daniel F, -
- 1 follower
- 3 replies
- 318 views
We are migrating from IPS in production v4.4.6 that has a split membership controlled by a Rails app. In doing so, we're trying a converter to move between the production system and our local system to do some cleanup and data management. We will be changing the tags and need to initiate several types of tasks that I know are there (they're performed during the migrations/conversion) but I need to initiate them manually. Is it possible to initiate these tasks manually (at will)? RebuildItemCounts RebuildTagCache RebuildContainerCounts Thanks.
Last reply by bfarber, -
- 3 replies
- 288 views
We're transitioning to using the IPS as our membership platform and need to ensure that transactional renewal reminder emails go out to members. We're required to send at least 1 within 30-60 days before renewal, 1 a few days prior to renewal, and then the actual renewal. Is there a method to add transactional mails to a product/service with the ability to set the interval before expiration? Or, a suggestion/recommendation for a plugin/app that would manage this process as well?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 364 views
A while back I allowed my members to hide their own content by activating this feature: I did see that it says content will be visible to "staff" only, not "regular users." I presumed wrongly that my members were staff, and that guests were the "regular users." I wanted my members to be able to hide and unhide their own content, but now I realize that once a member has hidden his content, he doesn't see it any more; he can't see it to unhide it, probably eventually forgot that it was even there, and I have not very useful hidden content scttered across the forums. What is the advantage of letting members hide their own content if they can no longer see it o…
Last reply by GTAPoliceMods, -
- 0 replies
- 231 views
We reduced our images to 200px wide so we could post a list of them, but they are now appearing blurry when we put them in-line with the post. Is there some way to have both? See here for an example of the problem: https://forums.toynewsi.com/forums/topic/2108776-star-trek-in-jean-luc-picard-we-trust/
Last reply by jHz, -
- 3 replies
- 371 views
In external database I have users who I do not want to have access to forum. There is a column named 'status', and it has values from 1 to 9 for active users and 0 or -1 for not activated and banned users. When I write "status > 0" in field Additional clause: happens nothing.... Banned and not active users from external database can still authorise on forum. Tried different spellings, for example: `status` > 0 status = 1 status = 9999 Nothing can stop banned users from logging in. Even creating new field `active` in external database, filled with 0 (and writing "active=1" in additional clause, like in field description) doesn…
Last reply by bfarber, -
- 1 follower
- 7 replies
- 459 views
Hello, I now solving one problem with Database. I REALLY need database where I can adding new records via php script. But I have only Cloud platform so it is not possible via directly in Mysql. So I thought it would be possible via calling URL with data to database form for add new record. It is possible? I REALLY NEED THIS 😞 Example: <?php //The url you wish to send the POST request to $url = databse form url; //The data you want to send via POST $fields = [ '__VIEWSTATE ' => $state, '__EVENTVALIDATION' => $valid, 'btnSubmit' => 'Submit' ]; //url-ify the data for the POST $fields_string …
Last reply by bfarber, -
- 3 replies
- 516 views
Hello everyone, I am trying to upgrade a board from v3 to v4. The UTF8 converter first reports this: "The database is set to UTF-8, however 171 table(s) have incorrect collations and need fixing." then this "Error: Specified key was too long; max key length is 1000 bytes File: /system/Db/Db.php Line: 198" Having contacted IPS to ask about this error it turns out they do not provide such support. Which is unfortunate. Can anyone here be of more help I hope? Thank you in advance.
Last reply by bfarber, -
- 2 replies
- 243 views
I had created a home page with some blocks on it. It was distracting to mobile users so I deleted the home page. Now, the website defaults to our "articles" page. How can I make the main forum page the default page again?
Last reply by Cruizin, -
- 2 followers
- 8 replies
- 455 views
I get these every so often here at IPB, anyone else get these? Happens when I click from the forum index into a thread.
Last reply by AmericanRev2, -
- 2 replies
- 347 views
Okay question. I cant use zapier or others to auto export my users email addresses to a HTML mailer like mail chimp. What is the best way to bulk mail with the limited bulk mailer IPB has? Hoping for some more features than the built in one has. Would love all and any advice. Jay
Last reply by Jason Back, -
- 1 follower
- 2 replies
- 578 views
Is there a way to disable the icon for 'All Activity' which displays on home page? It only appears to guests, (vanishes as a logged in member) We do not want non members to be able to click here and see the whole activity stream and hence the content of the site Tried switching off RSS feed, and we have Activity disabled in the menu, but this 'All Activity' icon still appears constantly. ? Suggestion / info much Appreciate, Thanks.
Last reply by Steve Silver, -
- 1 follower
- 2 replies
- 288 views
Hi, I don't know if this is a mistake or only it occurs with me. When "Designers' Mode" is turned on and off, the separate theme folders are saved in all themes. E.g: theme 1 has a folder called "test", theme 2 has no additional folders After turning the "Designers' Mode" option on and off, all themes suddenly have a folder called "test". I admit that working on several motives at the same time is quite intriguing by such a mistake.
Last reply by aXenDev, -
- 1 follower
- 8 replies
- 451 views
Hi all and happy new year. This is a kind of 'ask for a friend' post 😉, as it has nothing to do with my own server, but any help would be awesome! Thing is, I'm member on a site running IPS. Their (fancy) forum template does not support fluid layout. They choose to use a zillion sub and subsubboards. It does keep the topics organised, but it isn't helping 'reading' the site. My main interest are the new topics and opening posts, I can't really care about the majority of the replies. Is there a way to request topic-list or unread list, sorted on topic start dates (desc), without me opening and closing subboard per subboard? The unread/activity/stream pages s…
Last reply by Sledge FTB, -
- 2 followers
- 2 replies
- 342 views
Hello, is there a way to show ads in some forums only (or exclude some forums). I have some premium forums I don't want to show AdSense Ads. Thanks, Markus
Last reply by Markus Jung, -
- 1 follower
- 7 replies
- 461 views
I'm not sure if this is by design or if it's a bug in the Our Picks Widget - see image below: The orange arrow points to the (what I call) move along button, but that's the issue it doesn't move along. In fact it does nothing lol. Any help would be appreciated.
Last reply by newbie LAC, -
- 1 follower
- 1 reply
- 247 views
hello, I bought many plugins and I don't know how to install them and I don't know how to customise and modification in my new purchased theme.. Who will help me to complete my new forum? I will pay him... thanks
Last reply by Joel R, -
- 1 follower
- 7 replies
- 660 views
We have guests and paid members on our system. When guests view the forums, we show them the post titles, but do not allow them to see the post bodies. This is from the setting: Forums > Edit Forum > Permissions > Users without read permission can open forum? This way we "entice" the guests to see the many topic posts, but they need to join in order to view the topics themselves. Is there a way to provide this behavior with search results? IOW, when a Guest searches for information, we can show them the Forum Topic Titles that are in the results, but trying to open those results presents them with the error/sign-on window saying they must be a me…
Last reply by mcsg, -
- 2 replies
- 314 views
Hi. I created a custom database with only a little content in it. So I'd like to add them noindex, BUT the listings should be indexed. There are only 12 categories, so I can handle them hard-coded in the global-template. INDEX >> https://demo.tld/db1/listing1/ NOINDEX >> https://demo.tld/db1/listing1/entry1/ Normaly I'd like to solve this via php in header, but I have no idea how to do this in ipb. Thanks for help 🙂 Thanks! Stephan
Last reply by Stephan Schmied, -
- 1 follower
- 2 replies
- 303 views
Looks like guest counter count twice after upgrade? Google statistics have not changed.
Last reply by desti, -
- 1 follower
- 3 replies
- 437 views
how can delete replys,no topics from forums?
Last reply by Mark H, -
- 1 follower
- 1 reply
- 332 views
Hello, A few days ago the chart that shows how many users have registered was displayed in CST (Central Standard Time) and now they are shown in GMT... Any idea on why it was changed? No one has edited the SQL nor any backend files. With that said is there anyway to easily edit the default timezone without messing with MySQL? Worried we will mess something up. Thank you!
Last reply by Mark, -
- 2 followers
- 8 replies
- 435 views
Hello, we have problem on our board. When you logged in incognigo mode (in normal view sometimes too) you can walk on site and everythink is ok. But when you click link to main forum page you see page for guest and you are redirected to logged version with param ct=... You can see that situation on movie I know when this parameter will be set, but we have problem with this from about 4 December
Last reply by yacenty, -
- 1 reply
- 262 views
where is the setting for me to allow another admin to use the page editor
Last reply by Daniel F,