Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,929 topics in this forum
-
- 0 replies
- 345 views
Hello everyone, I am in the process of making a website and I was wondering how you edit the My Clubs section, i want to change my clubs to my groups thank you in advance
Last reply by Lewis Johnson, -
- 2 followers
- 2 replies
- 225 views
I have only two pages on my forum that do not open full width and looks terrible. The (full) registration page and the guidelines page. They both have a single column about 2 thirds of the page in the center along with the header. No other pages on the forum are that way. I noticed when I remove the ipslayout_container from the div using Firefox "inspect Element" F12 the pages go to full width but I have searched and can't find which template(s) these are located in for those two pages? Any help is appreciated Thanks
Last reply by Genestoy, -
- 2 followers
- 5 replies
- 240 views
Hello, I can share my video of Videobox to my Facebook group, but I can't find similar button in topics of forums. Thanks advanced for any help.
Last reply by opentype, -
- 2 replies
- 297 views
Does anyone know if there's a way to re-instate a forum topic which has been deleted? so as to re-use the exact original URL? If I re-set up a new topic with the same title, the forum number will be different, i.e original url was like; .com/index.php?/forum/5 whereas if I re-do it, we'd now get url like .com/index.php?/forum/10 thanks in advance - for any info if / how to do this
Last reply by Fast Lane!, -
- 2 followers
- 2 replies
- 289 views
I have database articles, example: https://hoitajat.net/ajankohtaista/asiakasv%C3%A4kivallan-kasvu-n%C3%A4kyy-my%C3%B6s-taysin-sairaaloissa-r917/ Title is: Asiakasväkivallan kasvu näkyy myös Taysin sairaaloissa html < title > is <title>Hoitajamitoitus ei ehdi eduskuntaan tänä vuonna - Hoitajat.net – hoitajan asialla jo vuodesta 2002 - Hoitajat.Net</title> How do i remove that last part from < title > ?
Last reply by Owdy, -
- 1 reply
- 407 views
Where to hire an administrator for my forum? He has to speak Spanish.
Last reply by DawPi, -
- 2 followers
- 2 replies
- 311 views
Hello, I am inquiring about how to make a display feature like the one demonstrated like this one. I was wondering how would I go about making a display like this on my website specifically with all of the images and text. I was also wondering it would it be possible to create another page like this one. Any help would be appreciated.
Last reply by Kyle F, -
- 1 follower
- 2 replies
- 212 views
When using the "search by author" function we have entered the word axle to search and the member Larry and Debbie, the search returns 14 pages at 25 per page BUT only the first page (25 topics) is by that member and the other 13 pages are random members with the same word. But if I append &page=10 to the end of the url a number for each page it works for the correct member Shouldn't all the pages be automatically displayed for that member without having to do this since the majority of members would not know how to do this? Version 4.4.9.1
Last reply by Genestoy, -
- 1 reply
- 241 views
I accidentally deleted the default profile photo in manage resources and now I am not sure how to get it back. I just wanted to reset it to the old image.
Last reply by LoPoSt, -
- 1 follower
- 2 replies
- 287 views
Wondering if I can upload images to a specific gallery via ftp? I am moving from bbpress and had images that aren't transferring. Could they be uploaded to a gallery directly via ftp? Has anyone done this before?
Last reply by Rebecca Jorgensen, -
- 12 replies
- 339 views
<stateData stateName="Alabama" url = "https://www.mymilitia.com/forums/topic/43392-individual-state-militia-laws/?do=findComment&comment=49164" stateMode = "ON" initialStateColor= "5c5c5c" stateOverColor = "939393" stateSelectedColor = "3CBC8D"> on my custom maps, I'm unable to get one of them working that has 50 permalinks (links directly to a post) because evidently, you cannot have an "&" symbol in the xml code is there a workaround?
Last reply by AmericanRev2, -
- 1 reply
- 285 views
I’m getting a lot of spam traffic from China. Is there a plug-in to block Chinese IP addresses from accessing my site?
Last reply by DawPi, -
- 1 reply
- 353 views
I stumble upon them, but now that I need to find them I can not. Can someone help me find the direct buttons, I can get to setting a goal in donate, but can not find announcement again. I also don't know where "goals" is directly. Thanks in advance!
Last reply by James Adams, -
- 1 follower
- 2 replies
- 255 views
I have started using acronyms on my forum and I really like this feature. It works as expected for new posts. It is possible to have old posts use the acronyms too? Sorry if this has already been covered and I just didn't find the answer.
Last reply by Tennman, -
- 1 follower
- 5 replies
- 303 views
Is there a plug-in or an application which will report on which threads or posts a particular forum member has visited over the, say, last X days/weeks et cetera? Thanks
Last reply by Adriano Faria, -
- 2 followers
- 8 replies
- 342 views
I have a calendar block (Upcoming events) on the start page. Whenever I look at the block as guest I see different times for my events. Note: I use Chrome or Firefox browsers with the same language and I do not leave my location. Example, event starts at 7:00 at the morning local time. Yesterday as I have shown the page to my friend on his tablet and there was suddenly 6:00 for the event. All other events had the time shifted by one hour as well. I have searched for the error about 5 minutes and wanted to file support request as suddenly the times were corrected. Today morning I see the same behaviour. All times are shifted for guests (checked in Chrome and Firefox) …
Last reply by bfarber, -
- 1 follower
- 3 replies
- 657 views
I haven't managed to find clear documentation on how to set up a Cronjob properly, however, it seemed easy enough from what I have read (none of which relates to IPS). I've also watched a few videos on YouTube. What I did... Entered my sites cPanel, looked 'Cron jobs'. Clicked on 'Common Settings', selected 'Once per minute' - as suggested by the IPS admin panel. I added the code mentioned to add in the command line. Then clicked 'add Cron job'. Over in my sites ACP, I selected Advanced Configuration and selected 'Use Cron job'. I saved the settings. The prompt message didn't disappear.. When this setting is enabled you MUS…
Last reply by Joey_M, -
- 1 follower
- 9 replies
- 973 views
Hello I want to convert my 35 MB database of Xenforo 2 to IPS now... but I don't know how to do please any one help? any tip how to do ? thanks
Last reply by Matt, -
- 1 follower
- 1 reply
- 277 views
Hello, I just installed a fresh 4.9. Issue: Application Downloads Uploading files works well, but if I download the file, it's just 0 Bytes Any hits? Thanks
Last reply by Joel R, -
- 1 follower
- 3 replies
- 320 views
I have http://www.ClubDark.dk where people need to have an account and login before they can see anything I have a store on Club Dark with the following url: https://www.clubdark.dk/store/ Is it possible I can let people access that store and all the pages in the store without they have to login? /Regards Johnni
Last reply by Mark H, -
- 1 follower
- 1 reply
- 236 views
After the patch upgrade 4.4.9, this widget works weird. I'm not sure if this is a bug or is it some kind of bug in my installation. What I'm watching: - The date doesn't change at midnight, but probably a few hours after that. - On a calendar day - no problem with that - everything is OK there. In the morning at checkup I have this: For mobile browsing, Android 9 with Chrome browser - date is already OK. But for the desktop - Mozilla and Chrome don't change the date - they show a date from yesterday. I'm trying to clear cache browsers - no result. Date is yesterday. When checking the default skin IPS - date is OK. Also - when checking a copy of my s…
Last reply by Sonya*, -
- 2 followers
- 7 replies
- 394 views
hi, I've ran into a quite a problem and I can't figure it out. thing is I'm using a theme which has a big slider and latest articles block. borx theme to be exact. problem is that in theme settings there is only one type of setting where slider should appear and one of those areas is PAGES. and it does not go into details. this whole thing either can be seen in every pages of every database or even on every page created. I have separate pages for completely unrelated things and I wish that slider would not appear there. do any of you know any IF kind of code or any other means which I could wrap this code which makes the slider appear. like if url…
Last reply by newbie LAC, -
- 10 followers
- 89 replies
- 5.5k views
We have received a report from Google that we are in violation of their adsense policies by displaying ads on certain pages without content. the example URL given was the login page but I assume other pages without 'valuable content' also apply. We are using the standard advertisement option within IPB. I have asked IPB support how to exclude ads on the non-relevant pages as we do use the ads to fund our VPS hosting and IPB renewals but the answer was "There is no way in which to stop these from appearing on those pages at the present time". We have a total of 4 ads setup in the advertisements section of ACP. Matched Content : set to custom lo…
Last reply by Dexter_X, -
- 0 replies
- 258 views
Is there a way to turn off emojis all togeter, or maybe a plugin that blocks them for user groups? Thanks ~saraJ
Last reply by Bitlab Media Group, -
- 1 reply
- 248 views
This seems to be a javascript issue (yes I cleared my cache, yes tried even with incognito or a different browser, yes disabled all customizations) that is crippling the whole administration. Most of your actions involve an alert being shown to confirm or cancel them but that alert is not working any more. I can't even call for support from the admin (the "Still need help?" button) due to the error in the screenshot. This all started after the latest update to 4.4.9.1
Last reply by bfarber,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
