Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
-
- 2 followers
- 6 replies
- 1.2k views
Hello, I wanted to update my site, and the upgrade is to stop by itself and I can not finish, even having put the files on the server? 4.5.0 beta 10 Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance. Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance.
Last reply by byMarcoX, -
- 1 reply
- 439 views
in the database Category Menu i have Main category and subcategory the subcategory it show only 4 category the 5 it say And 1 more see the photo in the attachment how can i can show all the category ?
Last reply by Nathan Explosion, -
- 19 followers
- 95 replies
- 7.4k views
Has anyone here implemented Google Adsense Auto Ads? Might be too early to tell if it is working well because it seems to have just been introduced this week, but just curious on thoughts. https://adsense.googleblog.com/2018/02/introducing-adsense-auto-ads.html
Last reply by Eudemon, -
- 2 replies
- 286 views
Hi all! Super new to Invision, loving it so far! One thing that is bothering me is the dimensions for the cover photos for the calendar and blogs. Is there a way I can change it? Specifically the height? Thank you!
Last reply by Kelly Hanlon, -
- 1 follower
- 7 replies
- 4.5k views
Which is better for a forum attached to a news website? www.mysite.com/forum forum.mysite.com Why? Thanks.
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 334 views
Received the following message. How would I correct this? This occured after I performed a Windows Server update. I have no idea how to repair this. And now, this is what my forum looks like. http://www.6thcorpscombatengineers.com/engforum/index.php?act=idx Warning MySQL InnoDB: Cannot open table vicorpsforum/ibf_core_log from the internal data dictionary of InnoDB though the .frm file for the table exists. I can't obtain help from tech support because even though I have been a client for 12 years, they no longer support Windows, so they were unwilling to help me.
Last reply by Stuart Silvester, -
- 1 follower
- 3 replies
- 314 views
I've only recently switched over to Firefox from Chrome, and have just noticed an issue when pasting in a YouTube url into a post, it does not automatically convert it over into the video like how it does with Chrome. Is this actually a known issue with Firefox, or is this something maybe wrong on my end? Any feedback on this? Thanks everyone.
Last reply by SC36DC, -
- 1 follower
- 4 replies
- 412 views
Hey guys, I have an older site where we've added a menu item, set it to "open in new window", works fine on desktop browser, but on mobile, it doesn't open a new window/tab. It's like this on the default theme too, so it's something with the IPS theme. I can go in and fix it manually, but I want to check if there's some option I don't remember on 4.2 or if this is normal... Thanks!
Last reply by Dylan Riggs, -
- 1 follower
- 6 replies
- 545 views
Hello. I recently got a new VPS Server for my Community. Everything seems fine. Altought i cant Login to the Marketplace throught my Admin panel. I got every time the same Message. Thank You
Last reply by boro_boy, -
- 2 followers
- 4 replies
- 379 views
I have 8 RSS feeds in Blogs 4.5 B9 and I have to update them manually. Is there a way to auto update them. The RSS feed in Blogs is at the front end and not in the ACP.
Last reply by bfarber, -
- 2 followers
- 2 replies
- 326 views
How do i go about making a template with columns that looks more like the bug tracker listing than the default listing?
Last reply by Ocean West, -
- 1 reply
- 320 views
I have over 2000 paid subscriptions on my vB4 board that I need converting over to my new Invision site. Having done a couple of test conversions now, I've only just realised that paid subscriptions aren't part of the conversion. :( Looking at how I'd do this manually for a single user, I'd create a "paid" invoice for the user, adding the new subscription to it, then I'd have to edit the purchase to correct the expiry date. I'm not going to be doing that by hand 2000 times! Has anyone else successfully converted paid subscriptions or can offer any advice for writing my own conversion (i.e. what data is needed in which tables)
Last reply by Matt, -
- 1 follower
- 1 reply
- 476 views
I'm just getting started with Invision and imagine someone has already addressed this.. but I can't find it! I am making a forum with restricted access for members only. Is it possible to set a default home page for guests, while keeping the forums as the default for logged in members? It seems to be one or the other regardless of status. Just thought I'd check to see if I'm missing something easy before doing it the hard way. Thanks!
Last reply by Hegnauer.io, -
- 1 follower
- 7 replies
- 847 views
I try to create forum with permissions: 1. One category with one forum 2. Logged user can create topics 3. Logged user can see only own topics 4. Guest must see category & forum header (with counters/last post) 1,2,3 - it works. 4 - category don't shows for guests. When option "Users can see topics posted by other users?" unchecked, i can't change forum permission for guests, checkbox inactive. Why is such mode impossible? Or did I miss something?
Last reply by desti, -
- 1 follower
- 0 replies
- 273 views
I would like to be able from the ACP to run a script for all current BANNED SPAMMERS to purge ALL CONTENT. (including bio, profile picts and any content posted.)
Last reply by Ocean West, -
- 1 follower
- 4 replies
- 335 views
Hello guys. Do you know how to know that we are in smartphone mode ? Because in my bloc I only have the following attributs : $records, $title, $orientation='vertical' I don't have any clue of the application reading the site. Is theres any globals informations ? Thanks for you helps
Last reply by bfarber, -
- 1 reply
- 1.2k views
When I run an e-mail test I get this: IPS\Email\Outgoing\Exception: email_test_mailfunction_disabled (0) Am I missing something?
Last reply by Ryan Ashbrook, -
- 1 follower
- 0 replies
- 268 views
on download it's based on category, where do we set restriction on club?
Last reply by Eudemon, -
- 2 replies
- 350 views
How do I disable this...If your logged out of the forum it still lets you post with an e-mail address and I don't want that...
Last reply by Restricted Content, -
- 5 replies
- 466 views
I have been getting 2S119/1 error when trying to log into the AdminCP regularly when using latest MacOS and Safari. It doesn't seem to occur on Firefox. Is this a known issue?
Last reply by desti, -
- 1 reply
- 395 views
Hello any plugin to manage notifications? Likes / emails
Last reply by Adriano Faria, -
- 9 replies
- 1.1k views
Good Evening. I am starting a new project where my new site will be centred around people creating and customising there profiles. I have the perfect domain for this but this will only work perfectly if i can have domain.com/username My attempts have resulted in failure so far with putting domain.com/{?} for domain.com/index.php?/app=core&module=members&controller=profile The error this gives is: The Friendly URL must be unique, the value entered will conflict with other Friendly URLs and support have pointed me to this forum to seek help. Has anyone done this with invision ? I have managed it with buddypress but well.... its not as good!
Last reply by RoleplayUK, -
- 1 follower
- 5 replies
- 274 views
I've been using the Invision forums for many years now, but recently launched a new site that makes use of the Downloads module for the first time. For the forums component, I have it set up so that the initial Members group that new users are assigned to is moderated (requires approval for posts), and then after x number of posts, they are promoted to a new group that isn't moderated. I want to replicate this model for the Downloads component, so that newbies in the Members group need to have their uploads approved, just so I can ensure they're legit before letting them off the leash. However, I can't work out how to do this, or if it can even be done at all. Would love …
Last reply by KLP Publishing, -
- 1 follower
- 0 replies
- 246 views
Any one have a good attractive count down event timer they like?
Last reply by Ocean West, -
- 0 replies
- 316 views
Hello Please see this images i need to remove the info inside the circle but just keep the title .. how i can do this ? Also in the views database i need to remove the details that submited by other and the edited by ... ? how i can do that ?
Last reply by DoorMadeEasy,