Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 2 replies
- 284 views
I am using menu manager to do a dropdown list of external links. Once I build the menu, whenever I click the parent, and the menu drops down...as soon as I move my mouse over the dropdown list, it closes the dropdown. I need to go up again, click the parent....drop down...move mouse and the whole thing collapses again. Positioning the mouse doesn't help. It does this 5 or 6 or 8 times until suddenly it seems to think it has loaded everything ok and then I can navigate the menu fine. Takes about 30 second of 'whack a mole menu' before all is fine to select. Hard to explain to my members they need to repeatedly do it until it works. Anyone have any ideas? Could it b…
Last reply by Nihonto, -
- 2 replies
- 589 views
I am unable to upgrade to version 4.5.0 because I am getting this error could you advise me how to solve the problem? Thank you
Last reply by evcom, -
- 2 replies
- 299 views
Is there a way we can switch to PayPal's Payouts API to automatically send withdrawal requests without needing something custom made? In withdrawal settings, Invision forces you to use the legacy NVP/SOAP API integration which utilizes website masspay. It's 75% cheaper to send withdrawals via Payouts API (0.25c per US transaction) than the normal mass payout which is 2% capped at $1-$20+ depending on country.
Last reply by Afrodude, -
- 1 follower
- 4 replies
- 274 views
I'm trying to find where these icons/buttons are so that I can change their colour. Can someone help, please
Last reply by BankFodder, -
- 0 replies
- 281 views
Hello, I set up a new group Arcade Moderator, the member is now unable to receive messages. I can't seem to find anything in their permissions to fix it.
Last reply by Mercury5, -
- 1 follower
- 1 reply
- 347 views
Hi, I was wondering if it's possible to buy additional apps such as commerce and downloads on my current license which only has forums, thanks.
Last reply by opentype, -
- 1 follower
- 2 replies
- 287 views
Hey people. I have a quick question regarding Subscription package images on the non-fluid wide option of a theme from IPS Focus (not specifically asking for support for that theme). So In the Subscriptions bit, the image of the packages stretch out and aren't properly aligned. For example: If I go to Firefox's Inspect Element and under ".cSubscriptionsHeader" untick the "background-size: cover;" element, it shows as follows: Now the issue is the blue-ish background. If I enable the third subscription plan it aligns perfectly as so: How can we make it so it shows like the last one (the 3 plans) with only two?
Last reply by Kyle F, -
- 0 replies
- 310 views
I figured out how to make a Post block on my external page. I need help editing the template. (v4.5) It looks like this now. I want it to look like this I need the user avatars on the left and remove the gaps. Any help would be appreciated. {{if !empty( $topics ) }} {{if $orientation == 'vertical'}} <div class='ipsPad_half ipsWidget_inner'> <ul class='ipsDataList ipsDataList_reducedSpacing'> {{foreach $topics as $topic}} <li class='ipsDataItem {{if $topic->hidden()}} ipsModerated{{endif}}'> <div class='ipsDataItem_icon ipsPos_top'> {template="userPhoto" group="global" app="cor…
Last reply by flyalaska, -
- 1 reply
- 926 views
Hi I'm having trouble when updating to version 4.5. All is going fine but in the final step 5 the browser goes to step 1 and my community is still getting the message 'Updating.. check back soon....'. I'm not able to update again, my community is blocked for the admin and users. I've tried updating 4 times, with no luck. I always backup and restore the database so for now I'm stuck at version 4.4.10. After restoring the database I have to clean rediscache, otherwise there is a error 500 message. Anyone else with this problem?
Last reply by Matt, -
- 1 follower
- 3 replies
- 889 views
I upgraded to 4.5 in CIC all third party apps disabled In market place there is no option to download : It says install from admin panel In admin panel - on clicking upgrade > it says upload file - but above point 3 says you cannot download IPS support says - ask third party developers I need the process so i can upgrade
Last reply by CoffeeCake, -
Direct access
by kmk- 1 follower
- 2 replies
- 820 views
Do we have configuration to place direct access on the mobilenavbar?
Last reply by kmk, -
- 1 follower
- 8 replies
- 456 views
Just upgraded to 4.5 and my search bar is now on the left of the page rather than the right as it was before! Any ideas please?
Last reply by bfarber, -
- 3 replies
- 410 views
The text content is too small in mobile view... Can we increase it ... only the content - not the title Has any 1 changed it .... what are the best practices ?
Last reply by Lucas James, -
- 1 follower
- 2 replies
- 279 views
Thinking of adding some adverts, as simply as possible. If I add them as images, and I do have some blocks in the sidebar and would like the adverts to be under those blocks, does anyone know the optimum width of the images/adverts? And how do different screen sizes and mobile themes then handle the ads? How to make the width fluid so it resizes with screen size? Is there a tutorial or a better plugin for this anywhere? Thanks.
Last reply by Nihonto, -
- 4 replies
- 330 views
I turned off forum posts for non members they can see the forums they just can't read or post the problem is they only have an option of contacting us or sign in as a member no place to register an account is there a fix for this so that they can register not contact I can't seem to figure out how the can register I would rather have a button where the contact us and sign in as a member buttons are i would rather have create an account button. or is there a setting i am not seeing? even on the navbar at the top says sign is as an existing member no place to register.
Last reply by Drewfus, -
- 2 replies
- 345 views
Hello, Before upgrading to 4.5, I used to have a link to edit a post at the bottom of each post right there: its to simplify the user experience by avoiding to go to a menu on the top right corner... I don't remember if it was a plugin, or a customization to the theme to get that. Anyone can help?
Last reply by mtlurb, -
- 2 replies
- 498 views
Hi, I've been searching for this for a while now, I'm not sure if i'm missing it or if it's been removed. Is it possible to assign a custom title per user or per rank? I see a global setting, but I don't see a setting to set a title for specific groups i.e administrators or moderators. Thanks.
Last reply by Astrect, -
- 2 followers
- 14 replies
- 1.2k views
Hello, After updating to Invision Community 4.5 when the popup appeared at the top of my forum, I'm getting an ominous error when I try to interact with one of my plugins. Is there some way I can fix this or roll back to 4.4.10? I would not have done this update if it had been more clear it might knock out critical plugins. The release notes did not suggest that at all. Thanks!
Last reply by John T Davis, -
- 1 follower
- 1 reply
- 629 views
I'm asking here because perhaps I'm just missing the option for this. In my community, we have a mixture of staff- and player-run events. I have an events board in my forum, segregated by whether it is a staff- or player-run event. Players use this board to post details about the event including its time, in-game location, whether it's an open or closed event, and so forth. They also add one of four tags: upcoming, postponed, completed, or canceled. I would like to tie this in to the calendar system so staff and player events appear on the calendar. I don't really care which direction this integration takes (calendar to forum or forum to calendar), just that pos…
Last reply by bfarber, -
- 1 follower
- 5 replies
- 385 views
Hey all, I just popped my IPS ban-cherry and banned our first user after migrating from VB. Back in VB, when someone was banned, they were automatically moved to a seperate user group which had special group formatting and a custom title. Now, it didn't happen. I tried poking around in the group promotion section but couldn't find anything that referred to banning. Can anyone point me in the right direction (could also be a plugin that does that). Thanks.
Last reply by sudo, -
- 1 follower
- 15 replies
- 2.2k views
Dangerous PHP Functions Enabled Some functions are enabled on your server which have the potential to cause serious damage to your community or server. If you are in a shared hosting environment, some of these functions may bypass the restrictions which prevent one account on the server affecting another. Their presence also increases the amount of damage that could be caused if your AdminCP is compromised. Since Invision Community, and most other web applications do not use these functions, we recommend disabling them on your server, at least within the directory that your community is installed in. You should contact your hosting provider or system administrator and as…
Last reply by KPDub, -
- 4 replies
- 373 views
Sorry to be a pain. I have most things sussed out. But a couple of questions I have been researching and hoping someone can clarify for me. If I am using the regular basic block manager and I put a block somewhere, is there any way to make the block only appear in only certain forums, and not all? Without using any .css or coding edits unless they are simple? The bug in iOS...where the next letter does not capitalize when you press return, this was never solved right? No point me looking for a solution? After the upgrade., a significant but unknown number of members were unable to log in using either their display names or email addresses, and using p…
Last reply by Nihonto, -
- 2 replies
- 394 views
Let's say I allow members 200 pm's. But now I want to introduce tiers, where regular members get maybe 100, and special members get 500. If I change the allocation to members down to 100, what happens to those who already have more than 100 in their pm box? Do they keep them all and just can't do more, or will it delete the oldest ones until they only have 100? I wouldn't want members to lose pm's that they already have. Thanks in advance.
Last reply by Nihonto, -
- 2 followers
- 4 replies
- 659 views
Hi, somewhere in the admin console, I'm sure that there was somewhere where you could put in a load of keywords or acronyms and say what they should be converted to automatically. Now I can't find it. Can anyone help please – or else tell me that I was dreaming about it. Thanks
Last reply by BankFodder, -
- 3 followers
- 7 replies
- 1.1k views
FYI: This is not a IPB related question I have PHP business directory and one of the area is outputting this gibberish text? Anyone has any idea why? It is a PHP directory script and owner of the script could find the problem???? Almost every section is working but only one little section is creating that gibberish tex Thank you for your help
Last reply by The Old Man,
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