John T Davis Posted August 19, 2020 Share Posted August 19, 2020 Hello, After updating to Invision Community 4.5 when the popup appeared at the top of my forum, I'm getting an ominous error when I try to interact with one of my plugins. Quote The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. Is there some way I can fix this or roll back to 4.4.10? I would not have done this update if it had been more clear it might knock out critical plugins. The release notes did not suggest that at all. Thanks! Link to comment Share on other sites More sharing options...
CoffeeCake Posted August 19, 2020 Share Posted August 19, 2020 I think the only way to revert to 4.4.10 would be to restore from a backup. Did you happen to make a backup prior to performing the upgrade? Can you disable the application/plugin in the interim? Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 14 minutes ago, Paul E. said: I think the only way to revert to 4.4.10 would be to restore from a backup. Did you happen to make a backup prior to performing the upgrade? Can you disable the application/plugin in the interim? I did not make a backup, unfortunately. I've never actually seen anything in the settings that would let me do that. Are there instructions somewhere? The good news is the update automatically disabled all my plugins. The issue popped up when I re-enabled them. This plugin manages the forum's once-a-day, full text email digest with new content, for about 450 people. I've posted up a notice that the email digest is temporarily offline due to glitch, but I'm hoping there's a way I can get it going again. Link to comment Share on other sites More sharing options...
Rhett Posted August 19, 2020 Share Posted August 19, 2020 Just now, John T Davis said: I did not make a backup, unfortunately. I've never actually seen anything in the settings that would let me do that. Are there instructions somewhere? The good news is the update automatically disabled all my plugins. The issue popped up when I re-enabled them. This plugin manages the forum's once-a-day, full text email digest with new content, for about 450 people. I've posted up a notice that the email digest is temporarily offline due to glitch, but I'm hoping there's a way I can get it going again. Have you tried reaching out to the author of the item to see if they have an updated version for 4.5 or if one is coming soon? Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 1 minute ago, Rhett said: Have you tried reaching out to the author of the item to see if they have an updated version for 4.5 or if one is coming soon? I posted a message on the add-on's support thread earlier tonight. Could something have changed with 4.5 that might have blocked the plugin from being able to access the database? I read the release notes on the update notice that was up at the top of the screen when I logged in, and nothing seemed to indicate that sort of change, or I would have been more cautious. Perhaps I misunderstood something? Thanks for your help! Link to comment Share on other sites More sharing options...
Management Lindy Posted August 19, 2020 Management Share Posted August 19, 2020 The AdminCP has new security mechanisms. That app needs to be updated to use CSRF protection - until it is, it will not work, unfortunately. John T Davis 1 Link to comment Share on other sites More sharing options...
Rhett Posted August 19, 2020 Share Posted August 19, 2020 Just now, John T Davis said: I posted a message on the add-on's support thread earlier tonight. Could something have changed with 4.5 that might have blocked the plugin from being able to access the database? I read the release notes on the update notice that was up at the top of the screen when I logged in, and nothing seemed to indicate that sort of change, or I would have been more cautious. Perhaps I misunderstood something? Thanks for your help! I'm sorry for any confusion on third party items, in this case, we did list a very large amount of core changes in the release notes affecting third party developers, 4.5 is a larger update, and most third party items will require an update for 4.5. This is actually something that should be checked on every update though, so I'm sorry that you were not aware of that in this case. Worst case, if the developer cannot assist you in correcting this issue, reply to your support ticket and we can review your options on a restore for you. John T Davis 1 Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 (edited) @Lindy & @Rhett: Thank you for your replies. I'll follow up with the developer and if necessary look into my restore options. Is it possible to restore to an older version without losing content posted since then? EDIT: Also, is it possible the plugin's automated tasks will still run even though I can't get at it through AdminCP, or is the new security model likely to block those as well? (I'm guessing yes.) Thanks again! Edited August 19, 2020 by John T Davis Link to comment Share on other sites More sharing options...
Management Lindy Posted August 19, 2020 Management Share Posted August 19, 2020 I reached out to the author who said it will be updated for 4.5. Unfortunately, I couldn't answer your question about the tasks. CSRF protection should not prevent them from running, but I'm not familiar with the app and there could be other conflicts with 4.5. Out of curiosity, the app was disabled during upgrade and you re-enabled it -- correct? The only way to downgrade would be to do a full restore of the file structure and database. Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 35 minutes ago, Lindy said: I reached out to the author who said it will be updated for 4.5. Unfortunately, I couldn't answer your question about the tasks. CSRF protection should not prevent them from running, but I'm not familiar with the app and there could be other conflicts with 4.5. Out of curiosity, the app was disabled during upgrade and you re-enabled it -- correct? The only way to downgrade would be to do a full restore of the file structure and database. Thanks for reaching out. I hope they don't think I'm being pushy about this. I only posted here as well as on the support thread in the (vague, likely dead-end) hope I just needed to tweak something on my end. 😛 Indeed. Both my 3rd party apps/plugins were auto-disabled. I had to manually turn them back on. I've let our members know the daily digest is temporarily unstable and may or may not work, so I'm not going to worry about a full restore right now. Especially since I don't know when the last backup was taken. 🙂 Link to comment Share on other sites More sharing options...
CoffeeCake Posted August 19, 2020 Share Posted August 19, 2020 1 minute ago, John T Davis said: I've let our members know the daily digest is temporarily unstable and may or may not work, so I'm not going to worry about a full restore right now. Especially since I don't know when the last backup was taken. 🙂 Now's a good time to get that sorted and automated, validate that your backups are working, and practice restoring in a test environment. Just in case. Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 4 minutes ago, Paul E. said: Now's a good time to get that sorted and automated, validate that your backups are working, and practice restoring in a test environment. Just in case. Are there instructions for that somewhere? There must be, but I can't find them. Link to comment Share on other sites More sharing options...
Rhett Posted August 19, 2020 Share Posted August 19, 2020 Just now, John T Davis said: Are there instructions for that somewhere? There must be, but I can't find them. You're in our cloud, everything is automated on our end so you never have to worry about such items. 🙂 Link to comment Share on other sites More sharing options...
CoffeeCake Posted August 19, 2020 Share Posted August 19, 2020 Sorry, forgot that was a thing. No idea what the cloud experience is like. Then, maybe a support request will help you determine what point in time you can restore to. Link to comment Share on other sites More sharing options...
John T Davis Posted August 19, 2020 Author Share Posted August 19, 2020 Update: I did see that digest emails were sent this morning, and on first glance they appear to be working. So I cannot interact with it via the admin console, but at least it's still chugging along from what I can see. 🙂 Thanks again for your help. Link to comment Share on other sites More sharing options...
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