Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Adlago,
22,928 topics in this forum
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- 4 replies
- 461 views
I just noticed that some of my topics have a sidebar box that is not in the sidebar editor? I kind of like it and want it to appear on every topic view! Anyone know what it is or how it works?
Last reply by RocketStang, -
- 2 followers
- 2 replies
- 354 views
How can I set Guest can not visit members profiles?
Last reply by FZ, -
- 1 reply
- 312 views
[24-Jun-2020 09:26:02 UTC] PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/mywebsite/public_html/applications/nexus/modules/front/checkout/checkout.php on line 436 [26-Jun-2020 10:51:21 UTC] PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/mywebsite/public_html/applications/nexus/modules/front/checkout/checkout.php on line 436 [29-Jun-2020 13:34:24 UTC] PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/mywebsite/public…
Last reply by bfarber, -
- 1 follower
- 1 reply
- 464 views
I am renaming Clubs to Groups and in doing so in the ACP language area I have come across: Your request to join {$club->name} Do I need to change the $club to $group?...thanks
Last reply by Meddysong, -
- 1 reply
- 315 views
Hello! I need help to receive more visits from google, but i have no idea what more i need to do to turn my forum more fast. https://developers.google.com/speed/pagespeed/insights/?hl=pt-br&url=ggames.com.br I'm not using any custom theme. I'm using a dedicate host, with ssd and ngynx. By now, only receive 3k unic visits by day.
Last reply by CoffeeCake, -
- 1 follower
- 1 reply
- 285 views
I am curious what is the optimal way to setup Storage Settings? How many different configurations is necessary? By default everything just goes in to uploads I do not believe that the system creates a Folder for every specific area.. Is it better to manage configurations by "app" or just have it based what it is like site related content or user related content? I currently have: resources, store, emoticons, blog, pages, attachments, assets, clubs, downloads (files, fields, screenshots), calendar, social, gallery, cache, fields, profile. and when something new comes along it ends at the root of uploads...
Last reply by CoffeeCake, -
- 2 followers
- 6 replies
- 447 views
Hi Guys, it appears that my activity streams showing topics are showing duplicates of the same topic. My users reported this right after the upgrade. If I'm looking at topics, shouldn't a single entry be listed for an updated topic?
Last reply by Chris027, -
- 2 followers
- 2 replies
- 772 views
Over the years (since version 4.0) so many language strings have become obsolete. However they still show up in the translation tools. How can these be removed? Just an example:
Last reply by MMXII, -
- 1 follower
- 2 replies
- 252 views
Before we upgraded to the latest version of Invision, clicking on the topic title took you to the first post. That's the way it works here on this Invision forum. However, since the upgrade – or at least certainly since the last update, clicking on the topic title the last post. Is there some setting somewhere? Or do we simply have a glitch? Thanks
Last reply by Runar, -
- 1 follower
- 5 replies
- 331 views
Hi, I try to use below css code to hide the description area, but it does not work, anyone can help? Thanks in advance @media screen and (max-width: 979px) { .cForumGrid__description.ipsFlex-flex:11 { display: none; } }
Last reply by 403 - Forbiddeen, -
- 5 replies
- 404 views
How can i clean folder "uploads" without affecting my forum? i think it has a lot of unnecessary files there. also what else i clean up to make my backup easier and faster ?
Last reply by DawPi, -
- 1 follower
- 2 replies
- 265 views
Hi guys, Can someone confirm that this is also happening at your install or maybe this is something specific to my install? Our forums are regular forums (not "questions" type), but we are seeing now an option "Most Votes" showing up in the sorting list. See below: Thanks!
Last reply by Gabriel Torres, -
- 2 replies
- 336 views
It's more than 30 minutes on this page. How can I undo this upgrade to skip this plugin.
Last reply by bfarber, -
- 6 followers
- 4 replies
- 506 views
Hello, is there any chance to copy database with records and import it to another board? Both are 4.3.3 versions.
Last reply by jaeitee, -
- 1 reply
- 406 views
I changed from 7.1 to 7.3 and now I got: The error is in the mb_internal_encoding. public static function init() { /* Set timezone */ date_default_timezone_set( 'UTC' ); /* Set default MB internal encoding */ mb_internal_encoding('UTF-8'); Even going back to 7.1 the error persists. Is there anything I can do or is this a host thing? Thank you.
Last reply by Ryan Ashbrook, -
- 3 replies
- 857 views
Over the years there have been many (many, many!) different ways of linking to specific comments. One way that used to work takes the form: {Base URL}/index.php?do=findComment&comment={comment ID} It is a tough one to map directly to a modern link because it doesn't have the Topic ID in it. I typically try to keep these old links alive by adding ModRewrite rules in .htaccess, and that particular older form was my go-to when the URL didn't contain the TID. So... fast forward to 2020, and v4.5, which no longer supports that style of link. Is there an equivalent? That is, I need a link to a post that doesn't require the topic ID (I'm trying to avoid fixing this wi…
Last reply by clearvision, -
- 4 replies
- 651 views
With the last few updates, my community's header image had become distorted and was larger than the header space. I reuploaded the logo using the uploader and now it's too small. It has been resized to 2000 pixels by 568 pixels yet remains the same size. Can someone please provide guidance on how to fix this issue? I hope this won't be a common occurrence with every update.
Last reply by omgenghis, -
- 2 followers
- 4 replies
- 417 views
Hi, can anyone help me please how to setup custom field for multiple image upload and how to display this field in the record with thumbnail and full size image? If I use this code in the record, its mixed up and pictures are doubled. {{$images = $record->customFieldDisplayByKey('galerie', 'raw') and $thumbs = $record->customFieldDisplayByKey('galerie', 'thumbs');}} {{foreach $images as $image_url}} {{foreach $thumbs as $image_thumbs}} <a href='{$image_url}' data-ipsLightbox><img src='{$image_thumbs}'/></a> {{endforeach}} {{endforeach}} I have uploaded only two pictures …
Last reply by opentype, -
- 3 replies
- 419 views
I'm trying to install AppServ-x64-9.3.0.exe On my local hard drive. I was able to install successfully and it created the folder c:\AppServ\www. I know about ending my license key with "-TESTINSTALL" at the end. But that's about as far as I got. I do have a few questions. MySQL - I understand I'm to make some changes in there. MySQL DataBase - somehow ones. Create a database. Test - where am I supposed to put the name test when I'm setting up. localhose - how do I access the database once I have are properly installed. Currently all I have to do is www.home2000.com to access my website that is being hosted by my provider. Thinking That I Probably Have To Someho…
Last reply by CoffeeCake, -
- 2 followers
- 3 replies
- 339 views
I have moved from Xenforo to IPS and which I have the full IPS suite including commerce etc. In XF I had donations and User Upgrades. A user could donate to the site costs and if their donation was $50 or more they would automatically be moved into a secondary usergroup called "First Class" with extra permissions for a 1 year duration. I have had donations from $10 to $1,000. In migrating the users, those users that were still current in their 1 year period of being in the First Class usergroup were migrated into the primary member usergroup with First Class usergroup as their secondary group...as they are in XF...interesting note though, in XF you can give a usergro…
Last reply by opentype, -
- 2 followers
- 8 replies
- 423 views
Hello, When members get email from us, there is some "Our picks" at the end (&app=core&module=bulkmail&controller=bulkmail) I want to delete the author on these picks but I don't find the file to edit. Any idea ?
Last reply by HansKiesouw, -
- 3 followers
- 19 replies
- 1.7k views
Someone on my site went to Other Media --> Insert a stock photo and started typing racoon. After they typed just two letters ra a nude woman pic came up. Happened here too. I see in Giphy we can limit pics by rating. How do we limit Stock Photos? I do not allow any nudity on my sites. Thanks
Last reply by Mark Round, -
- 0 replies
- 274 views
Hello, My community has been accepted into the mobile application (communities by Inv.). However, clicking on the tab with the name of the community does not continue. It gets stuck on the white screen. Has anyone lived before and how fixed? I opened a ticket for 3 days and did not get any results from there; No one has even responded for the last 2 days. I know yes in beta process, but I can access -just reading- all other forums. Thanks.
Last reply by uA_Y_C_A, -
- 4 replies
- 462 views
Hello Invision community! a couple of points before i get into my topic : - This is our first ever website, so please forgive my "noobness" in this topic (among many others)... - We are subscribed to the cloud service, updated to 4.5.2. - I am not that familiar with SQL, PHP etc.. I am MUCH more comfortable in C# using RestSharp or HttpWebClient. - I am not all to familiar with web requests as a whole, just started using RestSharp and HttpWebClient in february heh... So me and my partner are currently using commerce to sell and generate license keys, which would allow access to specific software within a "Software Launcher" I have built myself. And it seem…
Last reply by InfinityRazz, -
- 1 follower
- 0 replies
- 314 views
Hi, Is it possible to adjust a font color for posts (in forums or clubs) ? I'd like to make it darker, more contrast. IPB 4.5
Last reply by Igor Kokarev,