Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 4 replies
- 1.6k views
Before, moderators were able to edit poll votes. After the update, we can't find the button to do so? The permission is still there, but where can we edit the poll votes?
Last reply by Chris Anderson, -
- 1 follower
- 2 replies
- 607 views
Update says "Also includes 4.5.4.2" But Dashboard says im already running that if i see it correctly? And if not can i upgrade only to the latest 4.5 instead of 4.6? I'm still having a custom plugin that is not 4.6 ready at the moment... 🙂 [img]https://abload.de/img/invisionoik2p.png[/img]
Last reply by opentype, -
- 1 reply
- 740 views
Getting error -200 when any member tries to upload any files larger than 460mb, but when the server admin user uploads a file on any size locally to server it works. Any ideas? PHP memory and upload file limit settings allow up to 1GB.
Last reply by Daveo16, -
- 11 replies
- 1.2k views
Was going to finally take the upgrade step and ran into this below. I do know how to pull up PhpMyAdmin and hit the Query tab. I assume the software will tell me the exact query to use and I will then submit it via PhpMyAdmin where I have the arrow in the attached screen shot? I am just making sure I am fully prepared to do this without getting hosed. Thanks! Large Database Updates During this upgrade some changes need to be made to large database tables. Trying to do this automatically may time out, so you will be prompted to run the queries manually when required. Before continuing, connect to your your MySQL server's command line so that…
Last reply by Fast Lane!, -
- 4 followers
- 3 replies
- 886 views
It's a bit concerning to see security issues not addressed for 4.5, and forcing an upgrade to 4.6. While we are in the process of testing, things aren't at a state yet here in the community where third-party developers have released compatible updates to their extensions. Why isn't there a 4.5 patch? See: Some guidance and communication on when a branch will become end of life would be appreciated.
Last reply by CoffeeCake, -
- 1 follower
- 0 replies
- 351 views
Our users get confused following a thread that includes multiple conversations. Is threaded replies a thing already? Similar to when you reply to somebody in the comments section on Instagram?
Last reply by DTL2012, -
- 2 replies
- 571 views
Hi there I just upgraded to 4.6.4 from 4.6.3 and it seems to have broken all Jquery - in Admin CP, and on the frontend. Using my custom theme, and a brand new theme makes no difference.
Last reply by BikeHub, -
- 7 replies
- 1k views
Hello, the video describes my error in detail, the file is not displayed in the HTML & CSS editing section. They only appear for a millisecond and then disappear. I have searched various internet forums, but there are no similar issues. I will add that the forum engine is newly installed and nothing has been changed in the settings. Thank you in advance for your support ❤️ ezgif.com-gif-maker.mp4
Last reply by Afrodude, -
- 1 follower
- 2 replies
- 447 views
I have renewed the 6mo license, and still getting 15k+ admin notifications about expiring and expired licenses in the admin area. (Also, why am I getting warned about a license that will expire in 6mo?) Every admin page takes 30-60 seconds to download, or sometimes they just timeout. I have emptied the acp_notifications table in mysql, but these still show up. How can I get rid of them? Thanks!
Last reply by balazsp, -
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- 3 replies
- 666 views
Hello, the save changes button does nothing when you click on it after making changes. If you click on it before making changes a message pops up saying you haven't made any changes, so it seems as soon as I make changes it stops working.
Last reply by CircaCitadel, -
- 3 followers
- 4 replies
- 930 views
Hello! When I log in here from my iPad I automatically logs out on my iPhone. And vice-versa. Anyone else having this issue? Recently Used Devices reports me I use Macintosh and Safari when I am actually from iPhone and Chrome. The same problem when I am on iPad. I think it may be the reason of the problem.
Last reply by Pyrotechnic, -
- 1 follower
- 0 replies
- 380 views
I have been told more than once that the Invision Community Platform is not user friendly on mobile devices. I dismissed this since when I gave a cursory look at my mobile device looking at our website, it looked ok to me and thought that these ones don't know what they are talking about. However, I have always used my computer when on our website and started to think about helping those who only use mobile devices a tutorial on how to navigate our website. So that is when I discovered why the Invision Community platform is difficult for those who only use mobile devices. So I have a question for the IC clients about menu management for mobile devices and what your recomm…
Last reply by bradybarrows, -
- 1 follower
- 2 replies
- 799 views
Topics with a marked answer cannot be opened anymore. Happens here on the forums and all my sites. Example: https://invisioncommunity.com/forums/topic/462565-link-back-to-landing-page/ Error: Call to a member function truncated() on null (0) Turning off “Enabled Solved” removed the error.
Last reply by Matt, -
- 1 follower
- 2 replies
- 634 views
Anybody know what the issue is? Tried this on both wifi and cellular. Ive just completed the design of the forum and nobody can register due to this?
Last reply by balazsp, -
- 3 followers
- 19 replies
- 2k views
I am trying to reward anyone who takes out a yearly subscription from my forum with some points and a badge. However, I have added the rule which doesn't appear to be working. Can anyone assist please. Not sure if I am missing something? I have tried without the "Active" part but neither adds points or awards the badge.
Last reply by Dexter_X, -
- 2 replies
- 806 views
I have had a license to IPB for a number of years. I just installed and setup a new site at tadsjam.com using the most recent version of the forum software. I cannot find a way to have a link back to my home / landing page which is not the forum. I have searched the documentation and the help here with no luck? Is there an easy way? Thank you, v/r Jeff
Last reply by jlgreer1, -
- 2 replies
- 781 views
So there is a lot of information on how to troubleshoot and fix the dreaded Error ~200 for folks with heir own servers. However how are you supposed to get around this when using IPS Hosted?
Last reply by HDiddy, -
- 1 follower
- 7 replies
- 829 views
Hello, I just purchased "Pages" for my community suite, how do I add it? There was no download option or guidance as to how and its not appearing under applications in the admincp
Last reply by Jimi Wikman, -
- 4 replies
- 762 views
Hi there, I was wondering if it was possible to display posts from my forum on my website index page?
Last reply by KVentz, -
- 1 follower
- 6 replies
- 933 views
Hello, I've uploaded the images and added the links to them correctly. I want 1 image at a time but currently it's squeezing 2 together and looks not that appealing. Any idea's on how to correct this issue would be great this is the built in Carousel in invision.
Last reply by Davyc, -
- 0 replies
- 389 views
How its possible for certain membergroups to bypass "Posting Requirements" if its enabled?
Last reply by Maxtor, -
- 2 followers
- 4 replies
- 1k views
So i'm trying to add a slider to the main page only with the forums but editing the globaltemplate isn't helping as it displays everywhere. How can I add the code for the slider to display only on index - forums page, what template file do I need to edit?
Last reply by evcom, -
- 7 followers
- 54 replies
- 6.6k views
Anyone else suffering from the 4.6.3 upgrade? During the update gave error 403 and now my whole forum and adminCP are with error 404. What the heck?!?!
Last reply by The Old Man, -
- 1 follower
- 2 replies
- 576 views
Before upgrading to the latest software version whenever anyone used the quote thing on my forums it would shorten it to about two lines and then you could click to see the whole thing Since upgrading it's gone back to just quoting the whole thing meaning you have to scroll all the way through the quote before replying Anyone know how to get it back to shortened quotes?
Last reply by Sheffielder, -
- 0 replies
- 288 views
I don't know if I've been using it wrong since about 4.0 but link filtering never works. I add the following url: "*myurl.com*" I set the filter type to: Allow only the links specified I am able to still post links and images with from any urls that I have not specified Will there be a fix to this?
Last reply by Lush,
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