Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
22,927 topics in this forum
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- 4 replies
- 873 views
I updated from php 7.4 to 8.0 fpm but the forum isn't working anymore it gives error 500. All the other scripts I have work just fine.
Last reply by Luciann, -
- 2 followers
- 4 replies
- 476 views
Dates are not in translated language???? Not sure what to do with this, when switch the language dates are still in English???
Last reply by media, -
- 0 replies
- 325 views
Hi, Hit an error when trying to delete a duplicated 'Topic' in Club feature.
Last reply by Umaar, -
- 1 follower
- 3 replies
- 598 views
Hi, How do we make a Club work as Support Ticket system? Can we achieve this with IPB? Or is there anything in Marketplace that can do this? The idea is to let Club Leader open and run their own Support Ticket. Thanks for any help 💭☺️
Last reply by Umaar, -
- 2 followers
- 9 replies
- 915 views
Here is a screenshot. Only ones that circled are missing and also why are the date are still English even browser language and site language is different... But this date problem is everywhere, does not matter what language you picked for computer language always displayed in English
Last reply by Nathan Explosion, -
- 1 follower
- 0 replies
- 316 views
I have a Recent Topics activity stream that serves as my default landing page and only shows topics. It is configured as the default application and module, and did work as desired before the upgrade. After the upgrade to 4.6.2, it seems like my main URL landing page randomly serves the All Activity stream instead. I notice it most when replying to a topic and clicking the site logo to navigate back to the base site URL. I can then click the Home breadcrumb button and it will navigate correctly to the Recent Topics stream and show the Activity breadcrumb as it should. When it shows Home it's no longer on the default stream/module. Anyone else experiencing…
Last reply by Clover13, -
- 1 follower
- 0 replies
- 303 views
Hi all, is possible custom fields for clubs members? What I want to do is the member can join to the open club (or whatever type of clubs), in the Join process member need fill some fields as a type of form, then those fields information can be set as public in clubs members tab, another fields can be set only vissible to staff or owner. Something similar to Profile Completion apply for clubs members.
Last reply by kmk, -
- 3 replies
- 921 views
Hi. Is it possible to remove post counts on main forum page?
Last reply by City Trading & Investing, -
- 2 replies
- 1.9k views
Sorry, an unknown server error occurred when uploading this file. (Error code: -200) I get this error when I try to upload some files. It doesn't happen to all files so I don't know it's exact origin. Nothing is popping up in the system logs and it doesn't seem to be a file type issue. Any help would by highly appreciated.
Last reply by Meap, -
- 0 replies
- 346 views
https://drakelings.bluedrake42.com/ Don't know why but every time I try to upload a screenshot I get one of two errors. IPS\Http\Request\SocketsException: Connection timed out (110) #0 /var/www/sites/forum.bluedrake42.com/private/system/File/Amazon.php(766): IPS\Http\Request\_Sockets->__call('GET', Array) #1 /var/www/sites/forum.bluedrake42.com/private/system/File/Amazon.php(333): IPS\File\_Amazon::makeRequest('monthly_2021_06...', 'get', Array, '3') #2 /var/www/sites/forum.bluedrake42.com/private/system/File/File.php(1521): IPS\File\_Amazon->contents() #3 /var/www/sites/forum.bluedrake42.com/private/applications/downloads/modules/front/downloads/v…
Last reply by Bluedrake42, -
- 1 follower
- 2 replies
- 738 views
Hello, is there a way to bring back (in IPS 4.6.0) the number of reputation that users got, in userinfopane/topicview? Is it possible to do this with Custom Profile Fields? Thank you!
Last reply by Dexter_X, -
- 3 replies
- 1.2k views
Hey, We love the new feature, but we also noticed that since we have some active members who love to stalk the online list to see where are the current users right now and what are they doing. They told us that they found out who posted x post as anonymously, because of this method. Is there a way to disable online list only for x forum section, or what should we do? One way would be to allow members to login anonymously, but that is something we don't want to enable globally. We would only want one section to be fully anonymously, for the members. We looked at the marketplace and didn't see anything regarding this. Does anyone have any tips or ideas how to so…
Last reply by Adriano Faria, -
- 1 follower
- 1 reply
- 302 views
Hi @Ehren how we can reduce the gap space in club?
Last reply by Hisashi, -
- 2 followers
- 2 replies
- 818 views
I apprichate the need for progression, but I have had some feedback that members don't like some of the new features. Two things that I need to fix are: 1. Putting the Member Title Back in the PostBit. 2. Showing the rep points in the PostBit. Can anyone advise how to do this please, I've searched through the reputation stuff and I simply can't find a way to turn it back on. I only updated to remain secure with the lastest security patches. Thank you.
Last reply by My Sharona, -
- 2 replies
- 272 views
Hi all, I have a strange issue with both PMs and announcements - i cannot add any text. Running 4.5.4.2. Can anyone help? Thanks Nick
Last reply by HoundsTooth, -
- 1 follower
- 1 reply
- 349 views
When using a rule of type "Reaction is given", what is the meaning of the milestone? For example, if we set it to "It is their 10th reaction", will the rule be applied: When a specific post receives the 10th reaction? When a user receives the 10th reaction considering all posts? When a user gives the 10th reaction considering all posts? Other? In other words, is the milestone for the user giving the reaction, or for the receiving user? And do we count the reactions on a specific post, or for all posts? (I actually think all the variants should be supported, but for now I'm wondering which one is currently implemented.)
Last reply by Dexter_X, -
- 1 follower
- 2 replies
- 400 views
@Ehren Hi all, I send a link of page to news users, after open it show the message and the sign in button, would be exact if there show Sign Up button, so I don't have to explain more about Go To Menú, you will see Sign Up.... It can be added easily with css? If you can...
Last reply by kmk, -
- 1 follower
- 2 replies
- 385 views
Hello, I'm trying to make a directory of companies on my webistes via records (in Pages app). I have more than 110 entries. I see in GSC than none of those entries has Aggregated rating. Is it possible to add? Here is an example: https://search.google.com/test/rich-results?id=0LZOZuh16kemsRJue9nBQA Same here, 28 reviews that might be rich snippet... https://search.google.com/test/rich-results?id=2uTHRjYjmaI3HkEVGemX3g Here is something I would like to get: https://search.google.com/test/rich-results?id=As6ACTIfgzSTGgU3cfUWwQ in search it looks like that: Is there a way to add those aggregated ratings to my entries? I even have full rev…
Last reply by Iwooo, -
- 2 replies
- 745 views
Hi guys I've searched everywhere but can't seem to figure out where I can disable the double / 1.5 line spacing when hitting Enter to start a new line - is this even configurable? I personally like the way this works, but out forum users are so old skool that anything away from the norm is frustrating to them! I know you can hit SHIFT+ENTER to avoid double spacing, but ideally this can be default. Thanks
Last reply by Darren Lyons, -
- 0 replies
- 315 views
Hi, I think this will make it difficult for new user to sign up. They have to guest and have no idea why it is not allowed. This is especially when we set to not allow spaces for username. The red highlighted text should give more info on why they cannot use that username. I myself have abandoned few IPB website on registration as it keep displaying 'You are not allowed to use that display name on this site.' but didn't give any clue why. Or maybe add some description about username like minimum characters, maximum characters, etc...💭🤓
Last reply by Umaar, -
- 3 replies
- 752 views
Whenever I try to install the application ChatBox FREE from the marketplace I get the following error: "There was an error installing the resource, please submit a support ticket for further assistance." I am running the latest version of the IPS.
Last reply by Meap, -
- 1 follower
- 1 reply
- 287 views
Hello... Again. I'm slowly becoming a regular here... I'm trying to free up space in my IPS install folder by having Downloads Files, thumbnails and Gallery Images stored on a subdomain. When creating a new configuration and pointing the method to it, everything works and the images and files are being moved. The problem is that it breaks All images moved and they are not viewable on my site. Download Files works and can be downloaded but all the thumbnails are just blank. When downloading a image it still downloads from the original folder and not the one I set in Storage Settings, same with downloads thumbnails, they still point at the original upload folder and no…
Last reply by Sirmadsen, -
- 1 follower
- 2 replies
- 360 views
Hello, I'm trying to make an edit in Most Contributions block, if you can help me with that I really appreciate it. I want to add a link in the number, redirecting to an area of user's profile > profile/x-user/content/?type=cms_records_review1&change_section=1 To edit this block, go to: core > front > widgets > mostContributions <div> {$member->link()|raw} <br><span class='ipsType_light'>{{if $area}}{$contributions['counts'][$member->member_id]}{{else}}{$member->member_posts}{{endif}}</span> </div> If there was a parameter by example {User_Profile_Link}, i could do somet…
Last reply by Hisashi, -
- 0 replies
- 368 views
I seem to remember back in IPB 4.5.x, when you clicked MARK SITE READ after browsing a search results list of topics, the screen would flash and all the topics listed would be cleared. But after 4.6 upgrade, the topics are no longer cleared from the screen until you click browser refresh. The feature does work...if you click UNREAD CONTENT, then no new results will pop up. Just wondering if anyone else noticed this? Hopefully it is a bug and could be restored to the way it used to be!
Last reply by RocketStang, -
- 0 replies
- 339 views
Hello, As the title says, when we attempt to create new API keys in the AdminCP, we get a message saying "The API Endpoint is not giving the expected response. Check you followed the instructions correctly". However, an API key we created before this problem started happening is working, and all the endpoints work as intended. Does anyone have any idea on how we can fix this?
Last reply by Phil Dowling,