Technical Problems
Run into an issue and need help from the Invision Community Team?
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Classic self-hosted technical help
- 14.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,725 topics in this forum
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- 2 replies
- 398 views
Hello, I noticed that number of solutions does not appear always in user profile (topicview): When does it appear? When doesn't? Is there a way to enable/show it in all topics? Thank you!
Last reply by gaby, -
- 0 replies
- 368 views
Hoping someone can help -- can't find any information, but how do back ups work with cloud based? Are they auto generated? How long are they stored for? Thanks!
Last reply by DTL2012, -
- 1 reply
- 325 views
Hi everyone. Recently I upgraded 3.4.6 to latest 4.5.2 version. All went fine but the enconding were a mess. There were no errors during the upgrade, all checks were green and the UTF8 convertor did not showed any errors. Now I am with unreadable content and I seek help. The hosting that I am using has defauld charset latin1, should I ask them to change the server charset to UTF8 ? Any advice will be helpful. I already addressed the support, but the said that is on DB level mess. Anyway, I got the same DB for 7 years on my previous version working fine. And again - no errors during the upgrade! Before the upgrade, I was using the same DB wi…
Last reply by SeNioR-, -
- 1 follower
- 14 replies
- 1k views
Hello, nobody knows how i can delete category from blog? or if be possible only allow which category i want to be used inside a blog?
Last reply by Daniel F, -
- 1 follower
- 1 reply
- 316 views
How to either show or not to show production description under pricing text? Prefer not to, so this jittery confuse behaviour saves 1 sec of bad impression. Please help, thanks in advance. VID-20210607-WA0006.mp4
Last reply by Gauravk, -
- 1 follower
- 0 replies
- 310 views
We recently activated featured product tab to show the products in store, but random loading of product is quite disturbing. How can we load products in the same sequence as they are in the backend? With every page load, they jump left to right.....! Thanks in advance.
Last reply by Gauravk, -
- 2 followers
- 6 replies
- 600 views
First off, I am by no means a technician or even a computer programmer, but I wanted to contribute what little knowledge I have per the push from my other admins and staff to do this. I was able to do the following image: by doing the following; 1. Went to: "Customization" 2. Went to: Edit "HTML/CSS" 3. Went to: "Global - Userbar" 4. Added the following line in the image below. (I've placed the code for cut and paste ease of access) <li class='ipsMenu_item' ><a href='{url="app=nexus&module=support&controller=home"}' title='My Support Tickets'>My Support Tickets</a></li> The line I placed went above the following line; <li…
Last reply by beats23, -
- 1 follower
- 0 replies
- 300 views
Hi @Ehren Could you use css to make the clubs widget show items in 2 columns? By now no problem with mobile, but in desktop the widget leave the block 70% of space blank. If fit it in 2 columns will be fine.
Last reply by kmk, -
- 1 follower
- 1 reply
- 485 views
I disabled uploading of attachments for desired group, but its members can still upload attachments via Tapatalk. Try it. Tested with Tapatlak 1.6.6 and IC 4.5.4.2.
Last reply by Daniel F, -
- 1 follower
- 2 replies
- 476 views
The widget items show not uniform view, is possible make item size uniform and reduce the padding? @Ehren
Last reply by kmk, -
- 0 replies
- 256 views
I'm trying to hook up to the API to get a list of pinned topics to display on another website and the only way I can get it to work is by using an API key with basic auth, I'd prefer to use it with the X-Authorization header described in the docs, whenever I use that though I get an invalid API key error. I've tried it raw, base64 encoded & base64 encoded with the : on the end but I always get an invalid api key error. I'm using 4.5.3.2 which should be OK according to the docs.
Last reply by brfcs, -
- 1 reply
- 332 views
I have a user Group set up for members who pass away. When I move them into the group, I change the member's cover photo, title, and About me page and signature. I was wondering if there was a way to programmatically change some of when changing the Group status.
Last reply by SeNioR-, -
- 2 replies
- 463 views
all the announcement have a small square above it, feeling bad, how can i remove it? seem is a error.
Last reply by cst3124, -
- 1 follower
- 2 replies
- 1.5k views
Hello, I have sudo apt upgraded my Ubuntu today and saw that it upgraded my PHP to version 7.4.3 while doing so. And now my forums are getting a bunch of errors with the autoloader etc... Is there any way to fix this easily or do I need to wait for an update? One of the errors is as follows: "ErrorException: Class IPS\Xml\DOMDocument could not be loaded. Ensure it has been properly prefixed with an underscore and is in the correct namespace. (256) #0 [internal function]: IPS\IPS::errorHandler()"
Last reply by Meap, -
- 2 followers
- 1 reply
- 626 views
Hello, As the title suggest, some customers sometimes get the error in paypal that we only accept American addresses while we don't. Both in paypal itself and in IPB we have it set to allow all countries and currencies. It's also not a physical product. I don't know what's causing it, the customers that get this error are very diverse, different countries, different payment methods within paypal (they have a credit card connected, direct debit through paypal etc) and what makes it more weird is that while for person A in country A it works, for person B in country A it doesn't. This issue really makes no sense. For now we're telling the users that have this…
Last reply by Stuart Silvester, -
- 1 follower
- 11 replies
- 1.8k views
I am using the default theme and this big huge area with nothing is there. Anyway to populate it with something or make it go away for something??
Last reply by TheSaint, -
- 1 follower
- 2 replies
- 656 views
Blimey, me again! I'm getting this error, viewing some of the oldest blogs in "View Latest Entries" view. Yet other blog entries on the same page are unaffected. The quoted error message appears in a black box where the image for the effected blog would be shown. Changing Themes has no effect. Thanks in advance for any clues!
Last reply by texterted, -
- 1 follower
- 0 replies
- 400 views
Hello dears, I need help with timezone in my community, i need change for my local time this is possible ? GMT -3
Last reply by Marco Junior, -
- 2 followers
- 3 replies
- 665 views
Hey guys, I've created a database with a field labeled Image & have set the field type to Upload The goal is to upload images to this field using the API : YourSite.com/api/cms/records/{database_id}/{record_id} Although I am not entirely sure how to correctly attach the file to the POST request, I've tried : Sending the base64 information of the picture through the body of the request with the key fields[67] (the same field as mentioned previously) Sending the physical file through the body as under the key fields[67] Sending both the Base64 info or just the attached file as raw binary. All of my tests have been down via Postman. Please…
Last reply by InfinityRazz, -
- 1 reply
- 601 views
Hi, I've set up a "restrict from posting" time into the warnings section (for a certain amount of points) thinking it will disallow members (who have reached the corresponding amount of warning points) to post anything during the specified time period, but it seems the users can still post in the community... So, what does "restrict from posting" ? Thankyou for your comments and answers, D
Last reply by Dexter_X, -
- 1 follower
- 3 replies
- 387 views
Hello, Where are new web link of https://invisioncommunity.com/4guides/suite-applications/pages/tips-tricks/advanced-using-pages-under-your-community-root-r244/?_fromLogin=1
Last reply by Stuart Silvester, -
- 1 follower
- 1 reply
- 426 views
I purchased the 65 plan. I cannot access the market place and I cannot download anything within the marketplace.
Last reply by Stuart Silvester, -
- 4 replies
- 789 views
I'm using adblocker plus, and it's blocking ALL of my affiliate links on my forum. Example : To be fair, it does this on Youtube too when you enter links in the description of videos. Needless to say this is far from ideal. I note when you use wordpress the links still work, at least when you embed them in a button. And yes, I have tested and confirmed this, and I am sure. Example : So is there any way around this?? It has the potential to kill monetisation on your sites.
Last reply by Steve Jabba, -
- 1 follower
- 2 replies
- 869 views
why does each line start with a "\" I don't remember seeing this before?
Last reply by Ocean West, -
- 1 follower
- 3 replies
- 705 views
so I cleaned up the database and got reset a lot of old titles like "member" or "newbie" but this data is still being showed on the profile on posts. is this coming from another table and not core_members?
Last reply by SeNioR-,
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