hello,

 

After updating cleantalk.org plugin my website turn to blank white page?

how I can resolve it please? even can't go to admin page are too.

 

thanks.

2 hours ago, Ben Philp said:

hello,

 

After updating cleantalk.org plugin my website turn to blank white page?

how I can resolve it please? even can't go to admin page are too.

 

thanks.

Wehere did you download that plugin, here or at another site? I am not familiar with said plugin, but is it compatible with your forum version?

Anything logged in the server error log btw?

1 hour ago, Miss_B said:

Wehere did you download that plugin, here or at another site? I am not familiar with said plugin, but is it compatible with your forum version?

Anything logged in the server error log btw?

first I did download from here and then after I saw on cleantalk have updated version then I updated it with cleantalk official site, and after upgrading my website totally went to white blank page, even admin cp too.

You'll need to contact the developer of the application, in that case.

Before doing so, disable the application to get your site back up.

5 minutes ago, Ben Philp said:

first I did download from here and then after I saw on cleantalk have updated version then I updated it with cleantalk official site, and after upgrading my website totally went to white blank page, even admin cp too.

As mentioned above, you will have to contact its developer as he can help you best with this. 

Do you have access to phpmyadmin? If you do, you can disable the plugin in question from the database seeing the fact that you can not access your admin panel.

P.s. Did you check your server error log btw?

 

12 minutes ago, Nathan Explosion said:

You'll need to contact the developer of the application, in that case.

Before doing so, disable the application to get your site back up.

Well cleantalk admins already fixed my problem, thank you so much guys for help

cleantalk staff reply very quickly about this matter.

Happy to see that you got it solved.