Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Classic self-hosted technical help
- 33.7k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,026 topics in this forum
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- 1 follower
- 10 replies
- 791 views
Hi We need to change our test url on our license, can you please change this to "https://asktraderscom-dev.catena.media/trading-community/" Thank you in advance.
Last reply by Marc, -
- 2 followers
- 11 replies
- 920 views
The moderator member group on my system has the permission to view Display Name History, yet, for some reason, when they attempt to they receive a permission denied error. This is the only Group, other than Administrators that has the permission and it is working fine for Administrators. Can someone assist/advise? Thank you
Last reply by Marc, -
- 4 followers
- 19 replies
- 1.3k views
I'm getting this System Log a couple of times a day: IPS\Http\Request\CurlException::28 https://api.indexnow.org/indexnow/ Operation timed out after 10000 milliseconds with 0 bytes received Don't think there's anything I can do on my end?
Last reply by Randy Calvert, -
- 2 replies
- 651 views
We recently changed our PayPal account and I am trying to add it back in to my IPS account stored payment methods. When I go there it only has an option to pay by credit card. How can I add our new PayPal account so my IPS subscription will auto renew from it? NOTE - this is not the link from my site to PayPal to buy items on my site - we have that working fine with the new account. This is so my IPS subscription automatically renews through PayPal.
Last reply by Houston Miata Club, -
- 3 followers
- 11 replies
- 1.2k views
We recently updated to 4.6.10 and didn't let upgrade handle the ranks and badges as we run custom groups and ranks. But we are interested now in using achievement with ranks and badges and only found 4 badges icon in the backend. How do we get more ranks & badges icon shown in achievement blog?
Last reply by Jim M, -
- 1 follower
- 5 replies
- 537 views
Has something changed with this setting? as I am sure this used to work for me in where if a member couldn't upload images to a certain album they would get the Custom permission denied message But no matter what I try I cannot get it to show to a user 😕 I have tried all sorts of permissions within the gallery setting and in group settings and all the settings do is add or remove the upload image button Having the upload image button there but not allowing them to upload to certain albums just greys that album out! The Custom permission denied message should really be sown if they are trying to upload an image to an album they don't have access to bu…
Last reply by Jim M, -
- 2 followers
- 4 replies
- 555 views
Hi I get this error when upgrading from version 4.5.4.2 to 4.6.12.1. First I tried the automatic update in ACP, then I downloaded all the files again and uploaded overwriting the existing ones. The error remains the same. The site is not reachable now, I get the error attached. I've checked the file permissions and they don't seem to have any problems. For example the first error refers to the file "/applications/nexus/Application.php" The folders and the file in question all have the "0777" permission, yet it persists on this file.
Last reply by Mark H, -
- 2 followers
- 17 replies
- 1.1k views
We're not sure what to do. Any thoughts? We're dead in the water. Thanks in advance.
Last reply by Jordan Miller, -
- 2 followers
- 3 replies
- 412 views
Hello, I need to move 1400 topics from one forum to another. I didn't find any efficient way to do it, and it must be one- can you please advise?
Last reply by Marc, -
- 2 followers
- 3 replies
- 1.2k views
Hello, We got a question regarding our community. A lot of our forums have the type “Questions”, we noticed that after a recent update (we are not sure which) the default sorting for the topic is based on upvotes. For example this topic. Is there an option to get it back to sorting on date as default, while keeping the functionality that brings you to the newest comment. Thanks in advance. Kind Regards, Thomas
Last reply by Thomas Hop, -
- 1 follower
- 1 reply
- 614 views
Hello, I have a problem on the page with error 500 every time I install an app / plugin. Usually, I have to refresh the page twice for the forum to come up and the error to disappear. Is anyone able to help me with this? My website is m4a1.pl. Alternatively, if there is a Pole here, I will be happy to cooperate with technical assistance.
Last reply by Marc, -
- 2 followers
- 3 replies
- 930 views
Hi I'm creating a page and I'm trying to apply css to other blocks such as the whos online block. The only css I can apply to things is the option where it has an advanced tab to add css, but the css only applies to the background template of the website and not the other blocks, just the one I'm working on. And some blocks don't have the option to add custom css. Also I can't copy blocks to the other full custom template pages and create a full template because the blocks lose their live functionality when copying direct HTML. Is it that I have to learn php better or? I am not sure.
Last reply by Marc, -
- 3 followers
- 6 replies
- 1.9k views
As the title suggests, in my gallery I upload high resolution PNG images, I want the thumbnails to be compressed jpeg instead of png. Where do I set this?
Last reply by Marc, -
- 1 follower
- 1 reply
- 633 views
Hello, Dear community, I'm using the forum by self-hosting the Invision Community solution. And I have worked on design customization using design themes. However, If I download the A theme and try to upload it to the B theme, 500 Internal Server Error occurs as belows. 1. Clicked [Admin page > Appearance > Themes] menu 2. Upload a new version 3. 500 Internal Server Error Is it related to upgrading to version 4.6.12.1? I used to use the theme upload function well before, but suddenly it doesn't work since upgrade version. Can you let me know how to upload a new version? Thanks.
Last reply by Marc, -
- 1 follower
- 11 replies
- 838 views
For context, we have just added a Saved Action to solicit user feedback once a support request is resolved in a thread. Are we also able to use this Saved Action in private message threads to initiate the same feedback Typeform?
Last reply by DTL2012, -
- 2 followers
- 6 replies
- 666 views
Hello, Dear community, I have a brief query, how can I make it so that the clubs option is shown in the upper right part where the searches are written, as well as other search options? It would be of great help since I need it since my community is really a site where users post discord groups. Likewise, some way to hide the rest of the options that are shown as: - Pages, - Status updates, - Products, Sincerely thank you for your support I hope to solve these queries Thank you very much
Last reply by Marc, -
- 2 followers
- 5 replies
- 700 views
We have this issue on a certain page, latest activity or the discover page, wherein, anyone can access, it should be for logged in users only, see attach screen as you can see im on incognito mode and not logged in, but I can see that page, any help? -Allan of Nigel's Team
Last reply by Nigel Moore, -
- 1 follower
- 2 replies
- 554 views
Hello, I try to install IPB on my localhost to fix a plugin, however when I try to install it on my localhost it fails, please help, see attach screenshot I follow this domain is on "localhost" and nothing else -Allan
Last reply by Nigel Moore, -
- 4 replies
- 1.6k views
I have configured google login and registration, but I have a problem, when I try to register via google, I get a 403 error. Where is the problem?
Last reply by Tripp★, -
- 2 followers
- 13 replies
- 1.4k views
Hello, Since the last update, several members have had their accounts blocked. Here is the message displayed in login form: Try this without success: Disable all custom apps Disable all custom plugins Clear cache Change these settings, then back to defaults: Clear "failed_logins" column in core_members table Logs from a member: When I manually unlock a member, after just one login attempt, he is locked again. Very strange, the same timestamp is inserted 3 times in failed_logins column, when it should be different: Can you help? Thanks.
Last reply by Marc, -
- 1 follower
- 5 replies
- 708 views
I would like the admin to edit posts silently (without displaying edited by my_name), is that possible? I often correct typos, add an uppercase at the beginning of a title, make corrections to the formatting of a post etc.. and would rather not have that "edited by" line displayed. Thanks!
Last reply by Jim M, -
- 1 follower
- 3 replies
- 1.2k views
I'd like to set up cloudflare to point my forum via DNS records instead of changing the nameservers how would I go about doing that?
Last reply by Marc, -
- 1 follower
- 4 replies
- 825 views
After upgrade from 4.6.10 to something higher, split topic into different topic doesn't work. I select few posts and after split I got this error message. Only one post is moved, however. It's annoying when I have to move 20-30 posts.
Last reply by Marc, -
- 1 follower
- 4 replies
- 1.2k views
Hello, I use IPB since 2006 year and I used to some modules and plugins. During this long time IPB changes some tables, so in my database I have some obsolete tables (for example the first one bbcode_mediatag is like that). In bold should be an obsolete tables, no longer used by Invision community or unistalled modules. I use the latest iVC 4.6.12 - Board, Blog, Gallery, Pages and Calendar. Which tables can I remove from database? I would remove in bold, but maybe there are some to delete else. Thanks. Those two last with x_utf_ prefix are important too?
Last reply by Marc, -
- 1 follower
- 8 replies
- 749 views
Hi guys, we can't get any new members and I keep getting ex0 when I run tests. I tried to disable captcha and spam as I thought it might be related but still no joy. Please find the system error below: ArgumentCountError: Too few arguments to function IPS\core\modules\front\system\_register::_createMember(), 2 passed in /home/ytekn890zxdc/public_html/init.php(893) : eval()'d code on line 9 and exactly 4 expected (0) #0 /home/ytekn890zxdc/public_html/init.php(893) : eval()'d code(9): IPS\core\modules\front\system\_register::_createMember(Array, Array) #1 /home/ytekn890zxdc/public_html/applications/core/modules/front/system/register.php(240): IPS\core\module…
Last reply by Marc,
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