Rohan Arunuganathan Posted April 26, 2022 Share Posted April 26, 2022 Hi We need to change our test url on our license, can you please change this to "https://asktraderscom-dev.catena.media/trading-community/" Thank you in advance. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 26, 2022 Share Posted April 26, 2022 Please ensure that the test instance from your old location is removed and then let us know. We can then get that sorted for you Link to comment Share on other sites More sharing options...
Rohan Arunuganathan Posted April 26, 2022 Author Share Posted April 26, 2022 Hi Marc, I can confirm this has been removed. Thanks for your assistance with this Link to comment Share on other sites More sharing options...
Jim M Posted April 26, 2022 Share Posted April 26, 2022 Could I please confirm that the live URL will become https://asktraders.wsam.biz/trading-community/ ? Currently, this is your Test URL but still has our software present. Link to comment Share on other sites More sharing options...
Rohan Arunuganathan Posted April 27, 2022 Author Share Posted April 27, 2022 Hi Jim, thanks for getting back to me. Our live url is / has always been : https://www.asktraders.com/trading-community/ We would like that to remain the same. We initially set the test url to https://asktraders.wsam.biz/trading-community/ but never used it, I'm being assured by my dev team that we don't have Invision installed here, (screenshot attached). We would just like to change the test url from https://asktraders.wsam.biz/trading-community/ to https://asktraderscom-dev.catena.media/trading-community/ so we can upgrade away from our live version. Your assistance getting to the bottom of this is much appreciated. Thanks Link to comment Share on other sites More sharing options...
Jim M Posted April 27, 2022 Share Posted April 27, 2022 Looks like a .htpasswd has been placed on https://asktraders.wsam.biz/trading-community/ . Please remove this so we can verify the software has been removed from that location. We can then reset your Test URL. Link to comment Share on other sites More sharing options...
Rohan Arunuganathan Posted April 27, 2022 Author Share Posted April 27, 2022 (edited) Hi Jim, this link will bypass the .htpasswd (redacted) Edited April 27, 2022 by Mark H removed sensitive info. Link to comment Share on other sites More sharing options...
Mark H Posted April 27, 2022 Share Posted April 27, 2022 Note: I removed that link for security, as it contained a plain-text login. (Please don't post sensitive info on our community, we can create a ticket if needed. And I've added the details to a staff page so we have that link now.) Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 27, 2022 Share Posted April 27, 2022 This has now been sorted for you, so you can go ahead on the new test location Link to comment Share on other sites More sharing options...
Rohan Arunuganathan Posted April 29, 2022 Author Share Posted April 29, 2022 Hi Marc, the license key page still shows the test site url as https://asktraders.wsam.biz/trading-community/ We want it to be https://asktraderscom-dev.catena.media/trading-community/ ah sorry i see its gone after a refresh apologies, we will try this now Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 29, 2022 Share Posted April 29, 2022 No problem 😊 Link to comment Share on other sites More sharing options...
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