Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- errors in the system log and spammers traffic
- Last reply by Jim M,
22,548 topics in this forum
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- 0 replies
- 188 views
Fresh install, no plugins. Enter a message and save. Then go to add a reply, it does not save. Checked permissions for replies, all good, flood control off. Tried it in Chrome, Firefox, Safari all the same. Any ideas?
Last reply by wmarcy, -
- 2 followers
- 2 replies
- 158 views
I'd like to create a database for stories, many of which will have multiple chapters. Is there any way to either: 1) allow writers to easily insert a page break for new chapters -or- 2) set up the database so writers can add chapters, perhaps by linked records? I greatly appreciate any advice, ideas, or suggestions you can offer.
Last reply by PrettyPixels, -
- 4 replies
- 218 views
I'm reposting because it has not been answered and still hoping to get a response that can help me. The site told me to set up a subdomain for IPS temporarily and go from there. I am trying to find a way to set my domain that I purchased from Google Domains on my IPS Forum. Please tell me if I need to supply more information and please provide a response! Anything can help!
Last reply by Christian Weghorst, -
- 1 follower
- 1 reply
- 134 views
I really like the idea of the Activity Streams, so I thought I'd make a custom Activity Stream here to test it out - I always want to know what's new with Marketplace items, so I created a stream based around that: Showing files in Utilities and Stats, Developer Resources, Member Extensions, Staff Extensions, Fields, Social Experience, Multimedia, Bridges and Integration, Commerce and Blocks and Widgets posted since my last visit. Thing is, I've had it running for a week+ now, and every time I visit, it says there is nothing new - I checked, and there have been new items added to the Marketplace within the last week, so obviously I have something set incorrectly…
Last reply by Joy Rex, -
- 0 replies
- 182 views
well i had this working fine on old board but since upgrade my paypal donate link is missing where can i turn on the html for sigs and posts?
Last reply by mac Spaulding, -
- 1 follower
- 11 replies
- 285 views
I have v4.3.1.2 installed, and youtube doesn't seem to embed. https://youtu.be/lU-jR0wc1nY https://www.youtube.com/watch?v=lU-jR0wc1nY ... and it won't do for me here .... unless I'm doing something wrong? Is anyone able to tell me how it will embed, please?
Last reply by Cosmic, -
- 1 reply
- 184 views
I've just discovered that if you put a carriage return, a new line after a youtube url to a video, the videos display just fine. Hope that helps!
Last reply by John_C, -
- 2 replies
- 145 views
I have mostly successfull converted a vbulletin 4 to IPS 3. The only problem I have found so far is that each blog entry is duplicated as a blog comment. So for each blog the first comment is a copy of the blog entry itself. I have tried to rerun the converter several times, but it does the same each time. Is there a simple way I can just delete the first comment for each blog entry? Or some other fix for that error?
Last reply by alfanexus, -
- 3 replies
- 224 views
I have a Gallery setup and need to know how to find the image urls, so I can use it in Portal Blocks etc. Right now I am using some 3rd party website to upload my images and the use the link URL to display images in my Portal Blocks So... how do I use my IPB gallery to display the image link.. or is this not possible?
Last reply by HippieDude, -
- 6 replies
- 264 views
I've found several old IP4 topics that were in the beta, feedback, and bug report (closed) areas. I'm not sure if any of them in those areas seemed appropriate to comment in still so I'm making a new topic. I need to include an external file in our template like I did in IP3. From what I can gather the code is {{insert='/home/username/public_html/domain/external-file.txt'}} But that's not working. Any ideas? I read one comment that might indicate the file has to be in the IP installations folder rather then in another location on our site but nobody confirmed. I hope that's not the case. Thanks!
Last reply by JLS, -
- 1 reply
- 157 views
I have to admit i am not the best when it comes to htaccess configuration, so please help me solve the issue i am facing. Invision board is not the only application on my domain. The forum is located in domain.com/forums directory I have another app located in domain.com/app The app is trying to access a page in domain.com/app/admin/index.php?controller=xml_feeds&action=manual_import&feed=somefeed This page is redirecting always to the forum error page. In the root domain, i have put the following htaccess file content but it's not working. <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteRul…
Last reply by ipbfuck, -
- 1 follower
- 4 replies
- 330 views
Hi, ive just moved my site to IPS and still learning how to use IPS. there are a few items I would like to know if it's possible to do with IPS. 1. How to show last post info in IPS 4 on topics so that users can jump straight to last post 2. How to show a Facebook like module and feed. Doesn't seem like there is any Facebook plugins in marketplace for IPS 4? 3. How do I hide from guests attachments and links and so only logged in members can see. I used this on my last forum so that users sign up more so that they can see the images etc
Last reply by jp, -
- 16 replies
- 417 views
Hello there, I bought a server on OVH.pl 2 years ago and its localisation is in France. So far everything worked properly, but now my forum (invisionpowerboard) doesn't work. It doesn't accept my licence code. My website is www.sport.traderzy.pl. Do you have any ideas how to resolve this situation? Should I look for another server provder? My server allow the software to make Outbound connections on Ports 80 and 443. I checked my port and the service is enabled ports 80 and 443 for outgoing calls and connects to the server specified by the software forum. Can you help me? How can I introduce licence code? This situation last 2 days and I lost my users...
Last reply by -FP, -
Hi All, Made the mistake of updating to v4.1.3.2 yesturday. Now I cannot access a users profile from ACP without getting; A configuration or server error has occurred EX2048 Something went wrong. Please try again. I need to access users profiles in order to activate...therefore can I ask, does anyone have a solution? Many Thanks Ian
Last reply by Adlago, -
- 1 follower
- 4 replies
- 175 views
I enabled friendly URLs in search engine optimizations and now I'm getting a configuration error in systems tab. Everything else is fine but I cannot access any category or sub-category in systems because of it. I'm unable to revert it as well. Logs <?php exit; ?> Sun, 18 Oct 2015 01:45:10 +0000 (Severity: 2) ---- - https://----/admin/?adsess=2614ba3df5a1de2abc68fc935058f9c0&app=core&module=overview&controller=dashboard OutOfRangeException 0: #0 /home/----/public_html/init.php(432) : eval()'d code(21): IPS\Http\_Url->getFriendlyUrlData() #1 /home/----/public_html/applications/core/extensions/core/Dashboard/AdminNotes.php(46): IPS\Helpe…
Last reply by MrNegin, -
- 0 replies
- 147 views
I would like to have an automatic & public profile field which shows which skin members are using which will change if they change the skin Does anybody know if this is possible using custom profile fields?
Last reply by Greg W, -
- 5 replies
- 305 views
Hi there, Last week i started my own forum with a nulled version, me and the members are so happy with ipboard that we decided to buy the software here from Invision power. But now is my question i already got 430 members and i already got 386 messages.. and i do not want to lose this.. I know i should not have started with this nulled version but i first wanted to now how it whas, but i do not want to lose everything.. Is there a way to install all the bought sofware and not to lose my mebers and topics, downloads and gallery photos? I bought, IP.Board, IP.Content, IP.Gallery, IP.Downloads, and IP.Calendar. I hope that someone can help me w…
Last reply by SaltyBart, -
- 1 follower
- 0 replies
- 165 views
On 4.0 I forced plain text and had complaints they couldn't paste in tables. In 4.1 I left it with the new remove formatting popup but I'm getting these kind of posts where the divs are setting a bigger width
Last reply by Day_, -
- 4 replies
- 173 views
I am getting this error : [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] but I cant find utilitiesMenu to fix it !
Last reply by thomasdw, -
- 10 replies
- 332 views
Once I upgrade my version comes out everywhere in the above field the following message: [[Template core/front/global/utilitiesMenu does not exist. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] http://nauka.bg/forum/ What to do to remove it?
Last reply by sound, -
- 3 replies
- 177 views
Is there any manual on how to use the external block for IPB? I want to put a latest post blovk on my index page( outside of ipb4)
Last reply by flyalaska, -
- 0 replies
- 149 views
I would like to download a complete copy of the default theme in 4.1 to compare with my 4.0xx theme, I tried to download a copy, but it did not download it complete.
Last reply by thomasdw, -
- 1 reply
- 156 views
Has anybody seen their members submit posts twice or three times after the upgrade to 4.1? From one of my members: Anybody else experience this?
Last reply by Admonstrator, -
- 1 reply
- 200 views
We're trying to upgrade http://asoiaf.westeros.org again, but now that we switched it from a test version to live -- which entailed renaming the directory it was in and repointing cloudflare, as well as changing conf_global.php -- for some reason the icon symbols for things like home, etc. are missing. Any suggestions as to what needs to be recached or otherwise done to make them show up properly?
Last reply by Linda A, -
- 0 replies
- 180 views
I am attempting to upgrade my 3.4.8 board to 4.1.x. The upgrade seems to go smoothly, and generally things seem to work, but I cannot post content to the forums. When I click on the "start new topic" button, I get a 404 with a fairly generic error code, "1S160/2". I don't see anything interesting in any of the logs, but I'll be honest, I'm not real familiar with the IPB system. Before I hook a debugger up to this thing and step through the code, does anyone have any thoughts on what I might look for? Thanks, robert
Last reply by handsoffsam,