Help & Support
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
20,824 topics in this forum
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In our community (member.campernomads.net) we no longer can create events for the (private) clubs. If we try, we will only get to the general calendars that are available for all to see, but cannot choose to create an event for the club. I already did all upgrades, but this error still occurs 😞
Last reply by Daniel F, -
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- 2 followers
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Hello, I was wondering if there is a way to switch the purchase of a product for another product. A member purchased a product with a renewal and asked me to change the purchase for another product that costs the same price. What would be the best way to do this? The user group is different for each product but its price and renewal are the same. What should I do and how? Thanks
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Last reply by Marc Stridgen, -
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Hi, guys - We’re hooking up Google Ad Sense and Ad Manager. It gave us a file that it wants us to put in our root directory…but we’re not sure where to find that. Can you please point us in the right direction? Thx! dB
Last reply by Marc Stridgen, -
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Good afternoon. For no reason and over 3 or 4 upgrades, without doing anything for some reason y can add Custom Blocks or even delete de one i have. Whenever I try to add one and "Edit", the window didnt appear Whenever i try to delete the one i have as i said, and after i press "Finalized", then it stay there. What i did is to restored CSS changes from Customizated theme. Deleted the theme we bought, and still in the basic template is the same problem. Any idea?. Is on last version with php 8.1 https://www.escuadron111.com/ Regards
Last reply by Marc Stridgen, -
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I'm having a few of our site members getting in touch with me, saying they can't see embedded tweets on their phones. However... I can! I've tried our dynamic dark mode, and the default mode and this is what some are seeing The thread / post is: https://www.owlsonline.com/topic/718-202223-wednesday-transfer-thread/page/32/#comment-28251 But I can see it fine..... One of the members having issues has cleared his cache on his phone too to check. We're both using iphones Can anyone help/advise?
Last reply by Randy Calvert, -
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I get this error when starting background tasks manually: ParseError: syntax error, unexpected identifier "em", expecting "->" or "?->" or "{" or "[" (0) #0 /var/www/html/system/Theme/Theme.php(4599): IPS\_Theme::runProcessFunction('\tfunction email...', 'email__core_not...') #1 /var/www/html/system/Email/Email.php(1050): IPS\_Theme::makeProcessFunction('Novo {$email->l...', 'email__core_not...', '$container, $me...', false) #2 /var/www/html/system/Email/Email.php(543): IPS\_Email::devProcessTemplate('email__core_not...', 'Novo {$email->l...', Array, 'plaintext') #3 /var/www/html/system/Email/Email.php(874): IPS\_Email->compileSubject(Object(IP…
Last reply by Jim M, -
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Hello, I am trying to upgrade to 4.7.6. I switched from PHP 7 to PHP 8, but all I get when attempting to upgrade are 500 errors. I used the checker and it says I'm ready to go: http://www.goosecreekbend.org/ips4.php But... Everything else fails: http://www.goosecreekbend.org/ http://www.goosecreekbend.org/admin/ http://www.goosecreekbend.org/admin/upgrade/ I am not sure where to go from there. I don't see anything in the error log. Thank you!
Last reply by Gary, -
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I need help with finding a setting in the Admin CP. By default, when a new forum member registers to the forum, he is assigned to the "Member" Group. How do I change which Group he is assigned to? For example, I need all new registrations to be assigned to a custom Group I created called "New Member". I am using v4.1 I believe I remember this setting existing, but I cannot seem to find it now.
Last reply by Gary, -
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- 2 followers
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Hi All - I want to add a HelpScout's Beacon app to my IP Board so I provide a way to load Q&A and have members ask questions for customer support. I know I have to add HTML code that is assigned to the Beacon app, but is there an HTML block that I am able to use on the IP Board to easily do this? Not sure of the best way to do this. Thanks!
Last reply by Jim M, -
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Lately in my logs I am seeing what look like 2 types of login errors, any ideas what could cause these? 1) No URL associated but from a Guest: forum_sync_disabled BACKTRACE: #0 /home/mysite/public_html/system/Patterns/ActiveRecord.php(335): IPS\cms\_Records->get__forum_forum() #1 /home/mysite/public_html/applications/cms/sources/Records/Records.php(1681): IPS\Patterns\_ActiveRecord->__get('_forum_forum') #2 /home/mysite/public_html/applications/cms/sources/Records/Records.php(2672): IPS\cms\_Records->__get('_forum_forum') #3 /home/mysite/public_html/system/Content/Item.php(8545): IPS\cms\_Records->onPublish(NULL) #4 /home/mysite/public_h…
Last reply by Randy Calvert, -
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- 2 followers
- 26 replies
- 280 views
I have 10 pages of validating users.. any easy way to delete them?
Last reply by Jim M, -
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- 6 replies
- 142 views
I'm looking on the marketplace at themes, and I don't want to make drastic changes to my forum. So I just wondered, is there a 'dark' version of the standard default theme?
Last reply by Owlsonline Admin, -
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Might just be a specific case scenario. Create a couple of admin groups and restrict one to only have dashboard access and another to just have access to nexus/support tickets (but not settings or anything else). Apply both as secondary groups. In ACP/Commerce/Support area, Performance and Setting are still visible. Edit the "dashboard only" group to enable commerce and disable all support settings (then disable access to it again) and save, issue is fixed.
Last reply by Jim M, -
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It doesn't make any sense to have the option "Anyone in this club can submit to this album" if create an album here on this site. And there's no preview image shown for the video test https://invisioncommunity.com/gallery/ And souldn't be shown the images here on my profile? https://invisioncommunity.com/profile/112111-ramsesx/?tab=node_gallery_galleryImages&
Last reply by Jim M, -
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- 1 follower
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- 107 views
Hi there, I'm lately receiving several SPAM emails per day from my community's contact form. Is there any thing I can do to avoid receiving spam every day? Thanks Ibai
Last reply by Nathan Explosion, -
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- 2 followers
- 5 replies
- 120 views
Hello, I am just about to upgrade from 4.7.4 to 4.7.6 but I noticed some "new" surprise. What gonna happen after upgrade? Will I be able to enable the "incompatible" modules? As I am sure they are compatible. That has been verified. Will child themes and lang copies will get disabled as well?
Last reply by Nathan Explosion, -
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- 1 follower
- 13 replies
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In preparation for upgrade to the latest release requiring PHP 8.x from my current version (4.7.3), I have set up a test server and migrated our IPS www and database. The site is working fine, but I can't invoke any themes or styling, so I just get unstyled HTML rendering. I have tried "Clear System Caches" under tools and diagnostics to no avail. I have also tried using the IPS default theme with no luck. Note that my license key isn't valid for this test server, as I am in full dev mode and using IP address for access rather than my domain name registered with IPS. I don't think this should affect themes though. conf_global.php has been modified to reflec…
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 47 views
Hello! In the attached picture there is the message of no permission that appear if a user enter in a page without permission. The question is: is it possible to hide or modify the two buttons at the bottom? ("Contact us" and "Existing user? Sign in") Thank you in advanced
Last reply by Marc Stridgen, -
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- 2 followers
- 4 replies
- 58 views
Good morning, Is it possible to import staff from Active Directory? I tried using search but nothing come up.
Last reply by Marc Stridgen, -
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- 1 follower
- 7 replies
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We've had this happen from time to time - 2 over the last few hours: Every setting I have is turned to a state where they can't do this so unsure why it is happening? Can anyone help please? You would think this is the setting that matters but its always Disabled
Last reply by Marc Stridgen, -
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- 1 follower
- 5 replies
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Hello, Some of my users on Android are reporting issues when they post, or more specifically when they attempt to reply by Quote Post. - Editor crashes when Quote Replying. - When they can make a post it leaves huge white space below the text they’ve posted. - Unable to edit a message after they post. Is there a solution to this on my end? Or from Invision?
Last reply by Marc Stridgen, -
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- 2 followers
- 5 replies
- 101 views
Hi, after big update of our server and forum system we have problem with sending the mesages. When I reply someone, the reply is sent, but the site doesnt refresh a my text stays in the editor. If i try to compose new message i wil get this fault message (but the message is still sended): TypeError: htmlspecialchars(): Argument #1 ($string) must be of type string, IPS\core\Messenger\Message given (0) #0 /srv/www/peugeot-club.com/www/system/Email/Email.php(949) : eval()'d code(203): htmlspecialchars(Object(IPS\core\Messenger\Message), 131, 'UTF-8', false) #1 /srv/www/peugeot-club.com/www/system/Email/Email.php(952): IPS\Theme\email_html_core_notification_new_…
Last reply by Gary, -
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- 1 follower
- 4 replies
- 97 views
Hello, What do you add as a password? Value or secret ID? I tried secret ID in password for Microsoft login and it didn't work. Also document says - create expiry never.. but i don't see that option. I only see 24 months option. https://invisioncommunity.com/4guides/members-and-groups/social-sign-in/microsoft-r302/ Is document outdated? Need help pls. Thanks.
Last reply by Gary, -
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- 1 follower
- 5 replies
- 98 views
Hi, I've tried logging into my website which has been yonks since I last did and my 2FA isn't working so I've requested a password reset, not received it yet and checked PHPMYADMIN and my email address on there is correct (outlook) so possibly the email settings may be incorrect so an email isn't being issued. Anyway I can check the details via the database so I can get access to my site? Or disable 2FA via the database, my password is stored via my browser so that's fine. Many thanks!
Last reply by Gary, -
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- 2 followers
- 17 replies
- 181 views
I am migrating from bbpress and I had ranking based on the members' number of posts. Now that I have Invision, everyone seems to go back to zero, which is a little bit of a bummer for those who had hundreds or thousands of posts already. Is there a way to import their number of posts for ranking? If not, can I do something manual for them? It might be tedious, but I would at least want to reward the regular posters with a reasonable "rank" to start the year 🙂
Last reply by Jim M, -
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