Help & Support
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier, Facebook and Twitter.
17,381 topics in this forum
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Right now I have Theme Resources, Icons & Logos, and Image Proxy Cache already using AWS S3 instance. For the rest I am using a file share on the server "../uploads/". I did quick df of that folder and found that it is 28GB. In the settings for the files it does say that things will be moved in the background and it may break things in the process of this. My question is it possible to do this ahead of time. Could I manually upload all the files currently in the uploads directory to my S3 instance manually? If not is there anyway to check on the progress and determine how long this would take?
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Last reply by Marc Stridgen, -
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Hi there, my admin access to this site has disappeared. No idea why or how or if the site was hacked. Nothing bad seems to have happened to the site. If someone has hacked it, I need to restore that ASAP Wipe out all admins please, leave only Admin Thanks
Last reply by Marc Stridgen, -
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Hi, What's the best way to make sure all of my admins and moderators see every new post and reply in the relevant forum areas? We usually just go to the Unread Content tab, but still seem to miss some. I was wondering if it's possible to have email notifications set up so the any particular admin gets an email when something is posted in the a particular forum? Thanks Russell
Last reply by Marc Stridgen, -
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Hello, please tell me how can I set the default Romanian language?
Last reply by Marc Stridgen, -
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I'm assuming there's no built-in way direct way to select which database fields can be displayed when doing an "Add new record" on the front-end in Pages (beyond the Title, Content, and Image)? Or is there actually a way to do that? Assuming not, can this be accomplished by modifying a template or through some other specific method? If so, are there any examples of this that I could be directed to?
Last reply by Marc Stridgen, -
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When send message - get error Error: Cannot use object of type IPS\core\Messenger\Conversation as array (0) #0 /home/oldlndse/public_html/system/Content/Item.php(1041): IPS\Api\_Webhook::fire('coreMessengerCo...', Object(IPS\core\Messenger\Conversation), Array) #1 /home/oldlndse/public_html/applications/core/sources/Messenger/Conversation.php(356): IPS\Content\_Item->processAfterCreate(Object(IPS\core\Messenger\Message), Array) #2 /home/oldlndse/public_html/system/Content/Item.php(455): IPS\core\Messenger\_Conversation->processAfterCreate(Object(IPS\core\Messenger\Message), Array) #3 /home/oldlndse/public_html/system/Content/Item.php(138): IPS\Content\_It…
Last reply by Stuart Silvester, -
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The Payment method used for a donations will not work if its restricted to a country. Unless the payment "Available to" option is set to "No restriction" it will not work when paying a donation but it works perfectly with products. To repeat the error: ACP > Commerce > Payments - Donations Press Goals button then press Create New button Name: Test Donation Then Save ACP > Commerce > Payments - Settings then the Payment Methods tab Press Create New button Choose Manual (check, bank wire, etc.) then Save Name, Pay Cash Instructions: Pay Cash …
Last reply by Marc Stridgen, -
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Admin Error
by Nym-
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So I have had this error appear on my Admin CP page and can not find what's causing it. Any help would be appreciated, since i just noticed I can no longer contact Invision Support anymore...and have to post this error here... Strange this site error occurred basically 10days ago when my support package expired......and when try to purchase support package, nothing happens!! I look forward to any Advice from the community 🙂
Last reply by Marc Stridgen, -
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Hi How can i disable copy & paste from my forum?
Last reply by Marc Stridgen, -
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didn't even get to the button to upgrade just download the update can't access ACP.
Last reply by Marc Stridgen, -
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so in the app there is no editor to configure and on the front of site the editor is missing, so can't create any content. had to restore configuration - lost my custom item again.
Last reply by Marc Stridgen, -
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For some reason the system is not allowing me to enable their profiles on one of my user groups. I don't have this issue on any other type of group.
Last reply by Marc Stridgen, -
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I'm a bit confused with the call back link for the google login. Am I supposed to my forum's url and then https://example.com/oauth/callback/? When I tried to test to login from google I got: Error 400: redirect_uri_mismatch You can't sign in to this app because it doesn't comply with Google's OAuth 2.0 policy. If you're the app developer, register the redirect URI in the Google Cloud Console. The content in this section has been provided by the app developer. This content has not been reviewed or verified by Google. If you’re the app developer, make sure that these request details comply with Google poli…
Last reply by Marc Stridgen, -
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I was messing around in the admin panel and when I clicked on ranks I got this error.. Any ideas? Thanks! A configuration or server error has occurred EX0 Something went wrong. Please try again. Error: Class 'IPS\core\modules\admin\achievements\ranks' not found (0) #0 /home/admnat/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init() #1 /home/admnat/public_html/admin/index.php(13): IPS\_Dispatcher::i() #2 {main}
Last reply by Marc Stridgen, -
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I had created a club preemptively so I could generate a link to program into some email funnels, so the club was set up as private. How can I change the club privacy settings once we're ready to launch the club for our members to find?
Last reply by opentype, -
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I'm attempting to reclaim some disk space on my server and the biggest single chunk of disk use is my forum database. I've been using Invision software for quite a while and feel like there are probably tables and entries that are no longer used or needed. Is there a recommended process for weeding these out or otherwise cleaning up the database? Is there a list somewhere of the tables that I should expect to find that I can compare to what is actually there to help determine if there are ones that can be safely removed?
Last reply by Jim M, -
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When composing a message and using the "Insert an existing attachment" feature, if you choose to go to a page of your choice at the bottom ( Page 1of 99), and after clicking Go, the site's home page and default skin open. See the image. If pages with attachments are opened with a choice of 2,3,4, etc. no issues. The same action in an editor, for example in a forum post, works correctly. Is this just for me or is it an bug in 4.6.8?
Last reply by Adlago, -
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Hello I have tried to promote group based on achievements points, but it failed! Known bug? (Invision Community v4.6.9)
Last reply by Jim M, -
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Hi Guys, seems like the background process to delete a user died... The Backgroundprocess seems to be stuck on 25,36% since 5 hours Is it possible to process multiple threads? because the queue growed a lot, because the process itself is running in total ~48h thanks for help
Last reply by Jim M, -
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Hello, I am using Invision Community v4.6.9 I have several achievements rules that's work perfectly, but one rule doesn't. Followers rule - 10 points for every follower you get. That specific rule doesn't work and doesn't increase the achievement points with each new follower - is it well knows issue?
Last reply by Jim M, -
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Hello Guys, I'm not sure if this is an IPS error or an actual server error. I've already opened a ticket with my server hosts to check the server side, but I think this may be an IPS issue as gifs are used on other parts of the site without issue. I have users that create some animated images. When they go to upload these images they are uploading an apng filetype, but using a gif as the screenshot. When this happens we are seeing an Internal Server Error. I had a user uploading this file: https://vpuniverse.com/forums/files/file/8820-creepshow-animated-wheel/ Trying to use the following gif as the screenshot. Internal Server Error The server enc…
Last reply by Marc Stridgen, -
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I ran the upgrade from v4.6.7 to v4.6.8, and the search templates feature is no longer working. Will re-building the search index fix this issue, or is this a bug? Very strange...it seem to have been a browser caching issue. After clearing my cache the search now works.
Last reply by Marc Stridgen, -
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Hi, I've some differencies in my desktop menu vs mobile menu. The firstdropdown item hasn't any item inside, in desktop is showed ok, but in mobile version show the 2 subcategories inside the second dropdown menu. Copy this 2 menu itms at the first category. There is an issue? Thanks.
Last reply by Marc Stridgen, -
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Hi @Marc Stridgen, not runs correctly but I dont know if can be a new issue but is related. I've a Monthly Plan for 87€/month and a Annual Plan for 897€/year. If I update from actual monthly to annual plan charges a difference of 669.42€. So did not calculate correctly this upgrade. Should be 897€ - 87€ = 810€ if I update the same day that renew the monthly plan, If I consume some weeks should be more than 810€. Can you take a new look again? I deactivate the upgrade/downgrade function again.
Last reply by Marc Stridgen, -
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