General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
-
Cpanel/WHM
by Noble~- 1 follower
- 0 replies
- 476 views
Hello im new to this software, i see there is a Cpanel/WHM server setup in the admin panel, im looking to sell pages that clients can sign up for and have their own page to advertise their products on, so when they sign up they would get a cpanel account on my domain using a [subdomain], is is possible to set up packages this way?
Last reply by Noble~, -
- 0 replies
- 185 views
I figured I'd resort to here as the plugin-creator hasn't responded nor read my inboxed messages in 6 days now but has posted all over the IPS Forums. I bought a donation plug-in that came with a meter that is supposed to move when a donation has came in, our donation goal was set to $200 and has had over 75$+ in donations but the meter doesn't move and it still says 0$ of 200$. The good news is the donation system works and updates the recent donors, all-time, and monthly, but the meter itself does not move upon donation. Does anyone have any idea why this may be? Our site is down below if you want to investigate. www.obby-realm.org
Last reply by Team Manic, -
- 4 followers
- 10 replies
- 691 views
I'm building out a community that needs some custom pages - the pages will be accessing the DB but also have custom designs. What is the best way to do this? I cannot get it to work using the following methods: Custom Page Only - This accepts all HTML and JS code but any PHP added just gets ignored/ not displayed. Custom Page with Blocks - blocks accept PHP but don't allow any HTML at all. Workable but would need a custom block for each new bit of php. Ideally someone will be able to point out how simple it is to allow PHP on custom pages and how stupid I am for missing it. Thanks in advance.
Last reply by Tom S., -
- 2 followers
- 5 replies
- 635 views
I'm hoping I have the right section; I had tried to reach out to the plugin developer in which he hasn't responded to me in days, spent some decent cash on his plugin, but when I install the tar file, and then refresh the site to begin messing with the widget,etc. The page glitches out upon installation. https://gyazo.com/f8eef84ce23fd621ef5bb8474013a01d I had to remove the plugin as it created the page issue. Does anyone know a potential fix to this issue or am I stuck waiting on the plugin creator to reply? What happens if the plugin creator does NOT reply and just goes 100% inactive. Is it like a your money is gone and you're out of luck sort of deal?
Last reply by stoo2000, -
- 1 follower
- 5 replies
- 267 views
Hi there, is it possible to add upper forum name to page title, e.g. title = TOPIC TITLE - FORUM -> SUBFORUM - SITE NAME ?? (Now I see only possible to receive this construction - TOPIC TITLE - SUBFORUM - SITE NAME ) Thank you!
Last reply by RomanV, -
- 2 followers
- 2 replies
- 249 views
I have done a migration from XF over to IPS and the have kept the XF ability for users to have Albums but I am questioning the value of allowing albums or just have a gallery of images without albums as there seems to be albums that have images across many different categories which makes it hard for users to see all images pertinent to a type of category. What do you think...is it better for categories to contain all images specific to that category and not have albums or have many different category images in a single user album? Thanks for your comments Incidentally, my site is on aviation and for example I have say a category for small ultralight aircra…
Last reply by bfarber, -
- 3 followers
- 6 replies
- 391 views
Hello, How can I modify or add new javascript into my new template? The documentation I found the procedure only to the plugin. Thank you for your help
Last reply by Bluto, -
- 2 replies
- 670 views
Hi guys, I have installed SSL certificate on my server, checked it with a checker website - everything works OK. Then I used this guide to enable it on my community https://invisioncommunity.com/4guides/advanced-options/configuration-options/using-ssl-https-r273/ added an "s" to "http" in "site url" in conf_global.php - uploaded it via ftp to server... And I get 403 error every time I try do do anything more, I can't access the site, admin panel, anything. I cleared my browser's cache, it did not help. I had to re-edit the conf_global.php back to http. Any ideas? Thanks
Last reply by Mike456, -
- 1 follower
- 4 replies
- 250 views
How do I restrict certain groups from downloading images in gallery? Right now everyone including guest can download images from Gallery. I want to restrict download to certain groups only.
Last reply by niKee, -
- 1 follower
- 3 replies
- 266 views
is there a simple way to message club members only within the IP Board message system? Would be a terrific way to send them simple announcements, reminders, links to events etc. Many thanks Melissa :)
Last reply by Cyboman, -
- 1 follower
- 2 replies
- 636 views
Is it possible to disable a members ad blocker if one is being used?
Last reply by Unlucky, -
- 1 reply
- 427 views
Have a member who is designated "administrator" as their primary group. I want to make their primary group "member", but there is no other category available in the primary group drop down menu except "administrator". This member also has several other designations in the secondary group. None of those show up in the primary group drop down. What am I doing wrong? TIA
Last reply by Adriano Faria, -
- 1 follower
- 6 replies
- 490 views
I have switched on to show non-trailing slash url but still google index is showing / version and not non-trailing version. How do I permanent redirect https://carnity.com/classifieds/ to https://carnity.com/classifieds If I do Redirect 301 in htaccess then all internal pages crash as they become this https://carnity.com/classifiedsitem/744-patrol-2014-big-machine-platinum instead of https://carnity.com/classifieds/item/744-patrol-2014-big-machine-platinum
Last reply by Gauravk, -
- 2 followers
- 2 replies
- 835 views
I checked through the Button Colors and Front-End Colors as well as the Text but don't see where I can change the colors for the Announcements. Can anyone point me in the right direction? Many thanks Melissa
Last reply by Melissa West, -
- 1 follower
- 4 replies
- 591 views
hi. so i don't know if it's only my website, but every time i upload a favicon to my website, it won't load. is it a theme issue, maybe? update: it is a theme issue. here's the theme i use
Last reply by Adlago, -
- 2 followers
- 3 replies
- 620 views
As the title states, when you get to the ACP login page, it says Invision Community. Is there anyway to change that to say a logo of your own choice? If so, how?
Last reply by Disruption, -
- 2 followers
- 4 replies
- 643 views
After upgrading to 4.3.6 we have issues with timezones. Some users have 1 hour offset, another 6 hours from their real time. In our custom module we do not allow to enter data with date in the future. Now the user has actually 20.11 but our website "thinks" there still were 19.11 and shows an error. The date is 6 hours after the member's real date. Other users have the same problem, the time difference for them varies from 1 to 7 hours. I am not sure how can I handle the issue? How timezone of user is detected in 4.3.6 and how the member can change it when automatic detection is false?
Last reply by Sonya*, -
- 1 reply
- 554 views
hi. so, everytime i edit the time in for a coupon, and i click save, it'll change it to another time. so i set the coupon to start at 12am, and then when i save it, it converts it to 5am. which is something i don't want it to do. how do i fix this?
Last reply by Daniel F, -
- 2 followers
- 9 replies
- 474 views
I recently migrated from VBulletin over to IP and am struggling with embedding audios and videos. I use a service called EZS3 to create players and then I used to place the code in a post and it worked. Unfortunately it's not working now. The ones I migrated work but new ones won't. I wonder does anyone have a good solution for video and audio players where the files are hosted on Amazon S3 servers? Many thanks Melissa
Last reply by Melissa West, -
- 2 followers
- 4 replies
- 413 views
I have a huge privacy issue. In our gallery everybody can see WHERE the picture was taken on the map. I have to remove it right now as this breaks any privacy of the user. Is it something I can do without paid plugin? I assume that location is saved in Exif. Or can I modify a template to delete it? What template is that? Thank you and this is really urgent right now.
Last reply by The Old Man, -
- 3 followers
- 6 replies
- 546 views
Is there a way where users can download a data package? A lot of bigger websites are doing it and would like for my website to do it, too.
Last reply by opentype, -
- 1 follower
- 6 replies
- 420 views
As the title states, is it possible for users to upload videos into the Gallery? If so, how can they go about doing that? Thank you! If not, is there a plugin available to do so?
Last reply by bfarber, -
- 2 followers
- 3 replies
- 477 views
hi there. so i know groups can have their colors changed, but is it possible to make the person in the group username also change depending on their group?
Last reply by A Zayed, -
- 1 reply
- 211 views
We've had someone create multiple tickets about the same topic, either in error or on purpose. We wanted to merge them in to a single ticket, as they are all exactly the same. I cannot work out how to do this? Thanks
Last reply by Jim M, -
- 1 follower
- 8 replies
- 528 views
Is it possible to rename 3rd party plugins and IPS Clubs to other names? I am trying to use them and want them to have a unique name to my website idea. If not, totally fine.
Last reply by Jim M,