Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.6k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
22,561 topics in this forum
-
- 4 replies
- 232 views
Every time I leave this site, shut down my browser and then return to this site, I have to log in again. This problem started this morning. I have the 'remember me'box ticked.
Last reply by 3DKiwi, -
- 0 replies
- 144 views
The number of files in the uploads directory seems to have doubled after upgrade to 4.0.6.1. They were about 40.000 before the upgrade to IPS4 but are now about 78.000. Old ipb 3.4 uploads subdirectories and files got copied over to the new subdirectories, like attachments and profile_photos, and the original ones left in it's place. I checked this right after the upgrade and this hasn't changed.
Last reply by Machsterdaemon, -
- 2 replies
- 159 views
I know this will be an embarrassing question but I cannot find where in the AdminCP where I can check the current version of the IP Board I am running (e.g. 4.0.6.1, etc.) as well as where it shows how much disk space I have used up (since I am using IPS for hosting and they limit each price tier by disk space usage).
Last reply by arbee, -
- 1 reply
- 186 views
It would appear there is a slight problem with displaying the location of a person on the forum. Instead of it being "Location: etc" it displays as Locationetc.
Last reply by JWSOUNDGROUP, -
- 1 follower
- 13 replies
- 342 views
Anyone come across this error: [Sun May 31 11:16:23 2015] [error] [client 116.88.78.3] PHP Fatal error: Call to a member function fetch_fi[Sun May 31 14:48:59 2015] [error] [client 121.222.49.124] PHP Fatal error: Call to a member function fetch_field() on a non-object in /var/www/mysite/public_html/forum/system/Db/Select.php on line 327 [Sun May 31 14:48:59 2015] [error] [client 188.165.15.202] PHP Fatal error: Call to a member function fetch_field() on a non-object in /var/www/mysite/public_html/forum/system/Db/Select.php on line 327 [Sun May 31 14:53:22 2015] [error] [client 66.249.75.71] PHP Fatal error: Uncaught exception 'ErrorException' with message 'mysqli::pr…
Last reply by RevengeFNF, -
- 0 replies
- 146 views
Whenever I create a page, the Latest Record widget automatically shows up. I haven't added it, and it's not part of the coding. I can remove it, but as soon as I refresh the page, the widget comes back. Am I missing something or is this a bug?
Last reply by kevinsuave, -
- 2 replies
- 195 views
Went to bed last night and everything was fine. This morning, cannot access a single thing, not even admincp. Test site works fine, so its not the server. CPanel error log shows... [Sun May 31 07:16:16 2015] [error] [client 74.100.125.143] PHP Fatal error: Uncaught exception 'ErrorException' with message 'array_merge(): Argument #2 is not an array' in /home/carolina/public_html/boards/system/Settings/Settings.php:135\nStack trace:\n#0 [internal function]: IPS\\IPS::errorHandler(2, 'array_merge(): ...', '/home/carolina/...', 135, Array)\n#1 /home/carolina/public_html/boards/system/Settings/Settings.php(135): array_merge(Array, NULL)\n#2 /home/carolina/public_html/boa…
Last reply by pesci, -
- 1 follower
- 2 replies
- 182 views
Hi there, I'm currently using a theme for 3.4.6 that we've been using for a around year. I'm assuming that upgrading to 4.0 will break atleast some of the theme (excluding plugins ect). Just wondering to what extent this is? Can't decide if i'm just missing information thats around. Thanks
Last reply by 不中用, -
- 1 follower
- 3 replies
- 252 views
"Profile Information" in profile page. That isnt in lang files?
Last reply by newbie LAC, -
- 5 followers
- 23 replies
- 515 views
with all the new spam blocking feature why are we getting more spammers getting thru?
Last reply by 不中用, -
- 2 replies
- 183 views
At the moment we're using 'File System' as our Data Storage Method. Is it okay (i.e. non problematical) to change it to 'MySQL Database' to see if we gain any site speed improvements? Also of course is it safe to flip it back to 'File System' with no ill effects?
Last reply by tekguru, -
- 7 replies
- 255 views
I did a test upgrade of my 3.4 site to 4.0 (currently at 4.0.6.1) and found that the emoiticons from the previous site did not transfer to the /emoticons subfolder in /uploads. I manually copied the emoticons and they started showing up again when creating new posts. However, all old posts display the emoticon text and not the image. Is there a "refresh" tool someplace to parse the old posts for emoticon text and replace/update with the associated image? Thanks!
Last reply by tekguru, -
- 9 replies
- 217 views
In 3.4 there was a comment section under each status in the status widget for the forum index. In 4.0 it isn't there, quite a few of my users miss it. Can it be re-enabled or has it been removed from this version? Thanks
Last reply by wmarcy, -
- 1 reply
- 153 views
Hi. Just upgraded my forum to 3.4.8 version and saw that sites on the server including mine gone crashed. Checked the server monitor live and saw the Ram is full (4 gigs) and the cpu load is between 98-100%. When shut down the forum the load gone to normal but even after killing apache processes which took all the resources. The error log shows: [Thu May 28 22:36:09 2015] [error] [client 46.229.140.145] PHP Warning: fgets() expects parameter 1 to be resource, boolean given in /var/www/audipiter/data/www/****/admin/sources/classes/output/publicOutput.php(1726) : eval()'d code on line 105, referer: [Thu May 28 22:47:51 2015] [error] [client 188.165.15.32] PHP Warning: …
Last reply by Aleksey Tkachev, -
- 1 follower
- 4 replies
- 246 views
Recently I purchased Pages and am attempting to bring everything under one umbrella rather than having to use multiple third party tools. With 3.4, I used ipbwi and a lot of custom code to accomplish this. I can't figure out how to use Pages with multiple domains under a single account with IPB 4.x. Example: Account root └───public_html ├───domain2.com │ └───testsite │ index.php │ ├───domain3.com │ └───testsite │ index.php │ └───PrimayDomain.com └───testsite init.php I would like domain2.com and domain3.com to have their own custom set of Pages (which I would group…
Last reply by The Honor Empire, -
- 0 replies
- 144 views
Just wondering if custom advertisement blocks from ad networks should be cached. The code always stays the same, just not sure if it would effect how the ads are served with any negative impact.
Last reply by pesci, -
- 2 replies
- 218 views
When try to run cron for Background Processes manually, we get this error Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 159772111 bytes) in /home/*****/public_html/dev/system/Text/LegacyParser.php on line 602 Why this? THanks in advance
Last reply by darkmesaia, -
- 1 follower
- 2 replies
- 267 views
Is there no edit history? I keep running into posts that get reported, but the user who made the post removes the content before a moderator can see why it was reported.
Last reply by Xelphos, -
- 2 replies
- 183 views
I am making some modifications in templates but the most easy thing I cannot do it. I can use php inside {{ }}, conditionals, functions whatever, but when I try to define a variable I received an error. It is very easy to test, just open in the ACP one template and include this code: {{ $var = 'test'; }} And when you tried to save it the ACP will tell you "This theme file cannot be saved". I have tried the test in many templates and it is always the same, even using other options: { $var = 'test' } {{$var = array();}} But for the rest of php code as conditional and internal functions of php there is no problem. What am I doing wrong? Thank you
Last reply by Subzero-mb, -
- 7 replies
- 259 views
Hello, Last year I had a forum in version 3.4. Now I have a forum with version 4. I would like to incorporate the database 3.4 in version 4 to make a single forum. How can I do?
Last reply by alexch, -
- 0 replies
- 121 views
Hello, I change the server adress, but I have now this errors: See here:
Last reply by Simonx, -
- 1 reply
- 211 views
The 4.0 upgrade seems to have slowed my forum down and the home page (forums) takes about 4 seconds to load. On the same server I have a 3.4.7 system and the home page load is instant so I am going to rule out network. Any thoughts on where I can start to look? The slow 4.0.6: http://wheelhorseforum.com The fast 3.4.7: http://myoldmachine.com The 4.0.6 is significantly larger which would lead me to some sql parameter.
Last reply by Gary_J_Wright, -
- 5 replies
- 228 views
I'm not getting the "Reason for edit" field when editing member's or my own posts after upgrading to version 4. I note that when I edit my own posts here I get the field. Is anyone else having the same problem? My co admin is hassling me and wanting to revert back to 3.4.8 listing this along with other issues as not liking this new version. Any help would be greatly appreciated. Edit: Attached is what I'm not getting at my forums.
Last reply by 不中用, -
- 1 follower
- 3 replies
- 218 views
Since upgrading to version 4 I've been getting the following emails a few times every day. I have no idea what the problem is and what I'm meant to do. Can anyone explain what I'm meant to do and how can I stop the emails.
Last reply by 3DKiwi, -
- 2 replies
- 163 views
I would like to display vertically not horizontal. What should I do? having a lot of fun with it, this is screen shot of how it looks now.
Last reply by seahorse conservancy,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
