Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,017 topics in this forum
-
- 1 follower
- 1 reply
- 288 views
When you click the title of a thread, with posts in it, it always brings you to the first post on the first page of the thread. Should it not bring you to the first unread post? I'm sure in did it IPB 3.x.x
Last reply by steve00, -
- 9 replies
- 420 views
My forums are running very slow, just wondering if anyone else is having problems with slow running since 4.0 update? Many members are claiming to be getting this error. No data received ERR_EMPTY_RESPONSE
Last reply by salue, -
- 6 replies
- 337 views
Can anybody tell me how to set up Commerce for simple donations to the site? I want to do a simple "Donate $5 and get privileged member status for 30 days and then automatically go back to a normal Member after the 30 days. I had this set up previously with Donation Tracker from DevFuse, but I am hoping that I can do it myself this time easily, but don't know anything about setting up the Commerce application Thanks for any help in advance
Last reply by MADMAN32395, -
- 1 reply
- 244 views
IPS 4 adds a new sign in or login invitation after the topic content or comments to raise community members. What's the code to add in a template to generate the login or sign in invitation? Thanks!
Last reply by sobrenome, -
- 2 followers
- 4 replies
- 291 views
Is there any way in 4.0 to jump back up to the top of the forum without using the scroll bar?
Last reply by GrooveOnBeat, -
- 1 follower
- 3 replies
- 221 views
Is it possible to remove the descriptions of forums from mobile/tablet theme of 4.0 and let it remain on desktop?
Last reply by Trevor Carey, -
- 3 replies
- 237 views
I was editing the group icon to the admin group, once i clicked save the group completely disappeared from the group list and all members in the admin group have been moved to guests. Now when i try to access members on the ACP i receive this error.
Last reply by tAPir, -
- 1 follower
- 0 replies
- 220 views
When you post on mobile/tablet, and you return to the screen after posting, you have to pinch the screen to bring it back to correct size. See the two images - 1 after posting and the other after pinching the screen to correct it. Any way to solve this?
Last reply by Trevor Carey, -
- 2 replies
- 385 views
Hi How to disable the anonymous login feature ? Tx !
Last reply by Durango, -
- 0 replies
- 254 views
Hello, I have a big problem with the downloads application. Any file I upload, if it is bigger than ~ 7,5 / 8,5 Mo, it is corrupted. If it is a .mp3, the file is cuted. If it is a .zip, the containt is corrupted. If it is a .pdf, the file is corrupted too... It is not a problem of file size limitation.
Last reply by All Astronauts, -
- 1 reply
- 254 views
I'd like to create a sub forum for new users to ask advanced users questions. If possible I'd like the setup to be: OP asks question (any group) and veteran group can answer. This on it's own is possible. But if the new user isn't in the veteran group (or regular users for that matter) they won't be able to reply. Can I setup a sub forum so that any group can ask a question, only Y group can answer + the OP?
Last reply by OrahChris, -
- 1 follower
- 2 replies
- 254 views
Hello! How I can add a poll to existing topic? When I edit first topic I don't see Content and Poll tabs. Is it a bug? But on this community I see this tabs. How I can enable it on my website?
Last reply by Ilya Hoilik, -
- 3 replies
- 292 views
I was curious if it's possible to change this to how 3.4 worked... as I don't recall it jumping to the last page of a topic
Last reply by LGC, -
- 1 follower
- 24 replies
- 596 views
Some of my users are reporting this issue. Anyone know what the error EX1066 is?
Last reply by Kevin Carwile, -
- 3 replies
- 292 views
Please help, My menbers are complaining that they need to keep signing in rather than remembering there log-in.. Please helpmas my members are getting frustrated? Kind regards, Paul..
Last reply by Nukeproof Mega, -
- 1 follower
- 1 reply
- 237 views
I am having issues with our gallery page not displaying images in a responsive manner. I have been playing with the site percentages width and not having much luck. The gallery images do align nicely with 75 percent width, but once I get over 75 percent then the images do not align correctly or responsively. You can see our gallery at http://thepatriotwoodworker.com/beta/gallery/ It is currently set to 80 percent. Or perhaps it is on my desktop only? Perhaps the fine folks here may see something different? Thanks for reviewing this with me.
Last reply by JohnCourt, -
- 2 followers
- 6 replies
- 521 views
Now we have our 4.0 beta site up and running, we love it. We just need to iron out a few kinks, and one of them is the file downloads seemed to be broken. I have ran the support function and upgraded to the latest 4.0.9 version, I have rebuilt all, and the files are still broken, they are on our server, but they can not be downloaded. For example, if you go to http://thepatriotwoodworker.com/beta/files/file/19-how-to-build-a-lawn-chair/ and try to download you'll see the error we are seeing. Has anyone else experience this after upgrade, and if so, how did you cure this? Thanks for any help. Here is the same file on our live 3.4 site http://thepatriotwoodworker.com/file…
Last reply by pidje, -
- 0 replies
- 228 views
Hello, I have a big problem. When I add an image to the description of a file, in Downloads application, if I create a new file, all existing images will be added to the end of the description of the new files. If I delete them from the description medias, nothing change...
Last reply by All Astronauts, -
- 0 replies
- 277 views
Recounting the posts of a member/all members doesn´t work. The postcount stays at zero. Running IPS 4.0.9.1 with the following plugins: Group CollaborationAutomation Rules LiteTXT&PHP WidgetLike This Icon Changer
Last reply by Michael Hochriegl, -
- 1 reply
- 640 views
For some reason, my block manager has stopped working - and the most recent update has added an extra block to my homepage layout. I can open the block manager, edit/remove a block - when I click save, everything looks fine - when I hit refresh, the block reappears. Any ideas on a fix for this?
Last reply by Daniel F, -
- 0 replies
- 218 views
I've been trying to add themes I bought for 4. And when it's "Processing" it logs me out of the ACP constantly, for about 30 minutes then it'll be an error or not, and the theme on the site will just be blank white. I've tried with multiple themes. Any idea?
Last reply by Ben Kelsey, -
- 1 follower
- 2 replies
- 268 views
Does anyone know how I can exclude ads from the mobile version but include it on the desktop version?
Last reply by Trevor Carey, -
- 3 replies
- 333 views
My chat stopped working and throws a 5H269/E error. Ive raised a support call but has anyone else experienced this?
Last reply by NoGi, -
- 0 replies
- 244 views
Hey, I have recently put the topic feed onto my boards and arranged them how i would like them but i have found an issue with it, when you click on one of the topics it puts you to the last post not to the first post of the topic, is there a simple way to change this? I believe it has something to do with this part of code, but unfortunately i have no clue how to edit it out. <div class='ipsDataItem_main'> <div class="ipsCommentCount ipsPos_right {{if ( $topic->posts - 1 ) === 0}}ipsFaded{{endif}}" data-ipsTooltip title='{lang="replies_number" pluralize="$topic->posts - 1"}'>{expression="$topic->posts - 1"}</div> <a href="{$to…
Last reply by The.Reaper, -
- 1 follower
- 2 replies
- 256 views
Hey, Does anyone know if it's possible to disable the automatic turning of forum links into previews like the example below? My forum has a lot of topics that contain links to various help tutorials and since upgrading all the links have switched to previews which has resulted in things being a complete mess to navigate and taking an age to load the topic.
Last reply by m0tS`,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
