JohnCourt Posted June 30, 2015 Share Posted June 30, 2015 Now we have our 4.0 beta site up and running, we love it. We just need to iron out a few kinks, and one of them is the file downloads seemed to be broken. I have ran the support function and upgraded to the latest 4.0.9 version, I have rebuilt all, and the files are still broken, they are on our server, but they can not be downloaded. For example, if you go to http://thepatriotwoodworker.com/beta/files/file/19-how-to-build-a-lawn-chair/ and try to download you'll see the error we are seeing. Has anyone else experience this after upgrade, and if so, how did you cure this? Thanks for any help. Here is the same file on our live 3.4 site http://thepatriotwoodworker.com/files/file/19-how-to-build-a-lawn-chair/ and it works fine. UPDATE: Upon further investigation it appears permissions are set kind of crazy I think, I am not sure if this is normal, please see screen captures. The first capture is our monthly uploads, each month has different permissions. The next screen capture shows the files for the month of June or monthly_06_2015 This may be unrelated, but it seems strange that each month has different permissions, and some files have different permissions. That being said, I checked our live site and the file downloads are showing the same permissions, yet they are linking fine. Link to comment Share on other sites More sharing options...
pidje Posted July 1, 2015 Share Posted July 1, 2015 yeah same problem on my test site Link to comment Share on other sites More sharing options...
catbreadbat Posted July 1, 2015 Share Posted July 1, 2015 I had issues with downloads that support fixed. What error are you seeing? If my issue was similar, I can tell you what they told me that they ran. Link to comment Share on other sites More sharing options...
JohnCourt Posted July 2, 2015 Author Share Posted July 2, 2015 I had issues with downloads that support fixed. What error are you seeing? If my issue was similar, I can tell you what they told me that they ran.Thanks d2dyno, it you go to this link you'll see the error or missing link information, this link is what we get when click on the file to download. http://thepatriotwoodworker.com/beta/files/file/19-how-to-build-a-lawn-chair/?do=download&csrfKey=cb12b0abb1f60fd5a7cbb1db9eb25379 Link to comment Share on other sites More sharing options...
3DKiwi Posted July 2, 2015 Share Posted July 2, 2015 My downloads and forum attachments were screwed after the upgrade. IPS came to the rescue and fixed things. You'll need to file a support ticket. Link to comment Share on other sites More sharing options...
JohnCourt Posted July 2, 2015 Author Share Posted July 2, 2015 Thanks 3D Link to comment Share on other sites More sharing options...
pidje Posted July 3, 2015 Share Posted July 3, 2015 ticket ID: 920547 Link to comment Share on other sites More sharing options...
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