Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Issues after moving installation
- Last reply by Jan Reidar Storelvmo,
23,018 topics in this forum
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- 1 follower
- 0 replies
- 289 views
Hi there, I just made the upgrade from IPB3 to IPS4 on my dev server. But… I wanted to convert my old forum from utf8 to utf8mb4, and I thought the IPS upgrade tool would propose it to me. But this is not the case. Is there a converter for the new IPS4 to convert utf8 columns to utf8mb4? If not, how is that possible? Thanks a lot!
Last reply by LaCollision, -
- 0 replies
- 224 views
Hi at all... I still have a problem with recaptcha2 and i've report to support request, but after many test isn't simple to understood what is the problem. Now i've test Login Handlers with google, and twitter, but both report a message like this: ... no recaptcha2, no login with external server... obviously is a problem with my server, but i've curl; fsockopen; file_get_contents... someone can help me to understood how i can fix (or ask to server for fix)? - Test fsockopen: http://www.laltroweb.it/test.php (seems to be valid); IPS4 check script: http://www.laltroweb.it/ips4.php > http://www.laltroweb.it/ips4.php?phpinfo - Thanks in advance for any help,…
Last reply by ipbfuck, -
- 1 follower
- 5 replies
- 288 views
A few releases back, moderators were able to edit a topic title by click and hold in the topic view. Has that been removed, doesn't seem to work with 4.0.10
Last reply by Day_, -
- 0 replies
- 226 views
Hey there, I'm trying to run a shop within my IP board. I tested a demo version, but I can not find a function to export the orders to my bookkeeping program... Is such a function planned or already implemented? IP Nexus seems to be in its infancy... It's also not possible to refresh currencies automatically. Prices for every single product have to be written in manually, who has the time to do that? Exchange rates are fluctuating all the time! Best regards
Last reply by Ichse, -
- 0 replies
- 235 views
Hello, I've actually got a problem with this forum. While I wait for my backups to run, I figured I'd login to the client area on my Note 4 and read up. I currently can't seem to do this. I've never had any issues with the phone before this on any particular forum, so this is a bit baffling. I've triple-checked my login and even changed my password to no avail. Is there something I'm missing?
Last reply by ArchangelX, -
- 2 replies
- 282 views
I'm super fustrated with the lack of information of terms of getting facebook logins to work. Apparently it's supposed to work without any error and there is no information what to do if there is an error. I started a new app, everything was 'approved', i got my app ID, and secrete put into my IPS community admin area and saved it... On facebook it says live and available to all users. I tried to 'sign up' using facebook on my website and i got the whole: "Given URL is not allowed by the Application configuration: One or more of the given URLs is not allowed by the App's settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of …
Last reply by Marcher Technologies, -
- 1 reply
- 244 views
all post of admin requires approval - how to make no moderation for admin group admin setting member setting
Last reply by W4L, -
- 2 followers
- 2 replies
- 273 views
Hello folks, the replies to messages and topics and comments, are being merged if they are made in quick succession, I know there is a setting to set the time and or disable the merge replies, but I cannot find it, can someone please remind me where this setting is? Thanks a ton!
Last reply by JohnCourt, -
- 1 reply
- 266 views
I have created some custom database templates. I would like to rename them, but don't know how. Is there a way?
Last reply by Morrigan, -
- 6 replies
- 354 views
Hello all, I first of all would like to thank anybody that attempt to help with this issue that been bugging me for days So I'm, currently attempting a mock migration before doing the final thing on our forums, now i've come to the section of setting up the IP.Content blocks and pages ect as they did not migrate 100% correctly with the new 4.0 version, Here is a screenshot of our old version: As you can see we used the article system to promote posts ect and then use the standard article block to display them in a grid like form, Now i've managed to kind of get the layout correct using the new 4.0 software but cannot seem to replicate anything similar to the abov…
Last reply by JohnSF93, -
- 1 reply
- 310 views
Hey for some reason I keep getting stuck at this point when trying to upgrade - http://screencast.com/t/5fhIhKJrytR It stops me from completing the install. Any idea why? Also I just purchased IP.Content and I literally have no idea how to install it. Should it just appear in my Admin because it's not?
Last reply by Stan Jensen, -
- 1 reply
- 356 views
It is just not there anymore after I upgraded from 4.0.10.1 to 4.0.10.2. I tried to upload everything again but nothing happened... Seems like the Forums, Gallery and Commerce are all gone - and I'm just glad this is not on a live board but on my testboard!
Last reply by Kjell Iver Johansen, -
- 1 reply
- 279 views
Or I don't know where to find it. My license is good until Sept 2015
Last reply by steve00, -
- 1 follower
- 2 replies
- 269 views
Can anyone please advise which file controls the pagination codes, as it's stick to top than showing below: http://carnity.org/classifieds/?page=3 I want it to show below like here: http://carnity.org/classifieds
Last reply by Gauravk, -
- 2 followers
- 6 replies
- 412 views
Traffic source - Facebook 200k+ Likes after upgrading to latest version - it has started consuming lots of memory and drastically increased the server load.... such that the server was restarting in every hour or so -- whe( I update on facebook ( every two hours) so started getting 10 K hits per days (statcounter at bottom of site) I had 4 CPU and 5 GB Ram VPS configuration To solve this - we installed Xcache and upgraded VPS to 6CPU's and 7 GB Ram - Xcache wqs optimised as told to me and cannot be done further.. ------------------------------------------------------- In between the server its exceeding the 7 GB ram consumption too and flashes the follow…
Last reply by Saurabh Jain, -
- 1 reply
- 287 views
Hello, There's a problem in IPS4 that didn't exist in IPS3 which is that when you remove an emoticon, any post that's ever used it shows a broken image. What I want to do is to somehow find any occurrence of the emoticon code in the database and replace/remove it. Does anybody know how to do this?
Last reply by Pinto, -
- 2 replies
- 651 views
Every now and again when clicking 'home' I get the following error: Sorry, there is a problem Something went wrong. Please try again. Error code: EX1054I've tried to trouble shoot the error by deleting cookies and trying to be logged in or logged out (happens either way). It seems to be random and mostly on pages that have widgets assigned to them. I have block widgets, the latest post widget, whos online widget, gallery widget, and upcoming events widget on the page. When the error does occur on a single column layout page, the header box disappears and the side-bar disappears. Only the main body (which is a topic feed) appears. It doesn't show up in my log file, so no i…
Last reply by The Honor Empire, -
- 1 follower
- 0 replies
- 228 views
Can anyone advise why the posting date is not showing on main landing page here: http://carnity.org/classifieds as oppose to category landing page here: http://carnity.org/classifieds/bmw/ Programmer has added same codes in both files and I have set the required permission on publish date field but it's not showing on main landing page. Thanks in advance.
Last reply by Gauravk, -
- 1 reply
- 246 views
On e-mails I and others receive I often see weird hash strings. See attached. Are those cached ids of translations strings? How can I fix it? Much appreciate your answers!
Last reply by Roman Kulish, -
- 1 follower
- 9 replies
- 877 views
Hello everyone, I've contacted support back on the 12th to understand why my upgrade from version 3 to 4 corrupted over 200+ users. I have not heard from Tier 2 nor have I seen them connect to my server to "investigate" the problem. I have over 200+ users with very strange usernames. Examples are provided below. 1947_1436634761 1936_1436634760 654_1436634740 1880_1436634759The e-mail addresses associated with these accounts are also wrong. For example user 1947_1436634761 has a registered email Email@1357662615I'm hoping someone here has ran into this problem before and has a solution ?
Last reply by salue, -
Hello everyone! I would like to upgrade my community from IPS 3.4.8 to IPS 4 and currently working on a test environment. I successfully converted everything with no issue (thanks to this topic) and performing on the rest of forum configurations and settings when I encountered an issue regarding to the Friendly URL. (FURL) The issue is when I trying to navigate the FURL contains non-English character, like these example below: http://www.example.com/profile/1234-โปเกม่อน http://www.example.com/topic/1234-Pokémon it will always result in one of these cases: - "This webpage has a redirect loop - ERR_TOO_MANY_REDIRECTS" Error on Google Chrome - "Sorry, there is a prob…
Last reply by Foolboy, -
- 1 reply
- 399 views
I have the Enhanced Gallery Images in Board Index hook on my current system and I don't see how to install it on v 4.
Last reply by newbie LAC, -
- 0 replies
- 242 views
How can I set up filters for my Pages database? Example: https://community.invisionpower.com/4bugtrack/active-reports/
Last reply by Vikestart, -
- 1 follower
- 4 replies
- 302 views
I have created an additional template and applied to one set of pages that load the classifieds database. While creating new database template I am assigning to required database. Once I copy the edits I do toggle in the database from Category article to Classified template. Then change the listing, Display and Form drop down to classified templates. And it failing. I have done this exercise multiple times now and each time I create new template and apply, the front-end page disappear completely to absolute white screen. In stock files, the only edit made by a programmer are in Category Articles - entry and all changes are working fine in front-end. However I want those…
Last reply by Gauravk, -
- 2 followers
- 1 reply
- 312 views
When I go into a members profile, their email address appears under Contact Information (email) Is this viewing of the email address only for Admin/Mods or is it also viewable for all members to see each others email addresses? If it's viewable for all, how can this be changed?
Last reply by Nathan Explosion,