Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- How do I do it please?
- Last reply by Caputo,
23,018 topics in this forum
-
- 0 replies
- 311 views
When upgrading to IPB v4 from 3.48 I continue to have an issue with the query for altering the prefix_core_sessions table. My IPB v3.48 DB doesn't contain a prefix_core_sessions table -- only a prefix_sessions table -- so I cannot run the first ALTER query successfully. Does anybody have suggestions regarding why this would be the case or how to address it?
Last reply by LindsayFL, -
- 0 replies
- 257 views
Updated from 3.4.8 to the last IPS4 version today, but we have a problem with language section, is not possible to add another language, it goes to blank page and doesnt work. URL: www.domain.admin/?adsess=bh2rplfi0u91rofiv29t0uudi4&app=core&module=languages&controller=languages&do=form&id=2 Another way is duplicate the existing english default and upgrade it to other one, but after it is not possible to edit and change the name and flag (again blank page and doesnt work nothing). Any suggest?
Last reply by bel303, -
- 1 follower
- 2 replies
- 308 views
I read this information: And it's not very clear. I created 2 ad units for the top of my site, 1 for desktop 1 for mobile. I used the "ipsresponsive_showDesktop" in the desktop on and the "showMobile" in the mobile one. However, I am getting mobile advertisements on my desktop, specifically when I click on a thread. Do I have to do all of this within the same ad unit? Currently I'm using adsense & "responsive" ads, but I'm moving away from adsense to another advertiser and they do not offer responsive ads, only 728x90 & 300x50. Any help is appreciated.
Last reply by surinp3, -
- 1 follower
- 7 replies
- 426 views
I noticed today that when I click on an image in a post (made in 3.4.7) it just get downloaded - it is not opened properly for display. If I post a new post with images - it is displayed and opened properly. Has anybody a fix for that issue?
Last reply by Straightbourbon, -
- 0 replies
- 235 views
I have upgraded my test forum from 3.4.7 to IPS4 after IPS4 had gone gold ( Probably 4.0.0 ) . I had not realised the situation since I had a problem with Tapatalk addon for IPS4. Yesterday I have realised all of the forum categories in 3.4.7 were converted as Type -> Discussions instead of Type -> Category . ( Which caused sub--forum listing failure in Tapatalk ) Is this still the case for the latest builds which I will have to deal with when I upgrade in the near future or already solved ?
Last reply by ABGenc, -
- 1 follower
- 2 replies
- 423 views
After copy/replacing the update folders, I received an error after continuing. What does this mean??
Last reply by Jonathan B, -
- 1 follower
- 6 replies
- 354 views
I have recently switched to IPS4 and wondering if anyone can help in making the right sidebar 300 px wide instead of 250 px. Thanks.
Last reply by Gauravk, -
- 0 replies
- 200 views
hay guys was trying to fix the mess of emotions from my upgrade to 4.0 . there used to be import/expot options but im not seeing anything like that now. is there no way to export all my emotions (1500+)? and after i fix them is there a way to import them all back instead of one by one ?
Last reply by W4L, -
- 7 replies
- 389 views
Hi, I'd like to use Pages to create something like this: http://clarity-dojo.com/video/ (the image thumbnails). And when you click the image it, it will display the contents e.g. http://clarity-dojo.com/topic/108-tower-of-mushin/#comment-272 through a pop up window. The idea behind this is that I have 13+ of those threads and I'd like to have them all on one page, with image previews and the content would be displayed to the user upon clicking. The images/previews would have a description like in gallery so for those that don't know what the images are, they can resort to reading the description. Problem is I don't know where to start (nor am I good at coding in html).
Last reply by Chris Bell, -
- 2 replies
- 288 views
is there an invite mechanism in IPS4 for inviting unregistered members to register? or a third party application that can manages distribution lists for unregistered contacts?
Last reply by Chris Bell, -
- 1 follower
- 1 reply
- 256 views
Hi, is the avatar photo upload feature bugged? I am running 4.0.12.1 with imagemagick and on uploading 150x150px transparent pngs it seems all of them loose the transparency.. Maybe its a bug in that cropper tool?
Last reply by Marius, -
- 1 follower
- 0 replies
- 229 views
Hello everyone! I have upgraded IPS to 4.0.12.1 version from 4.0.11 The plugins have stop working post upgrading; in dashboard i have this message: Attività blocate The following tasks appear to be locking frequently: updatecheck. Please run them manually. If you require assistance with any errors shown please contact technical support. And when i tried check manually the upgrade for Applications the board show this message: Si è verificato un errore di configurazione o del server EX0 Qualcosa è andato storto. Per favore, riprova. What must I do?
Last reply by Amy Pond, -
- 0 replies
- 256 views
Hi, I would like my users to have the option of going to the previous or next article or going back to the article grid when reaching the bottom of the articles. Possible? Best, Stig
Last reply by stig olsen, -
- 2 replies
- 266 views
I've just installed a fresh IPB4 on my localhost and would like to import my current data (database, files) from my live server, which is version 3.4.6. How would I go about doing this, aren't the database tables different in 4, and would the directory structure be the same?
Last reply by Joe Collins, -
- 1 follower
- 9 replies
- 392 views
Hey, support/guides/_/ips-community-suite-apps/ip-cont/raw-php-in-ipcontent-r282 This page suggests that when using a Manual PHP block, you have access to memberData. however: var_dump($this->memberData) // Produces a "Fatal Error" var_dump($this) // Returns NULL So I can only assume this documentation is out of date, Long story short, I'm also using IP.Nexus and need to check if a product has been purchased Can anybody point me in the right direction or maybe to some documentation I missed
Last reply by VizionDev, -
- 1 follower
- 8 replies
- 470 views
Why Can't 4.0.12.1 Do This? You have a great topic on your forum and you want to share it on Facebook - except when you add the link to your Facebook page's wall, it does not work. IPB 4.X is the only forum that I use that cannot do this. What am I missing here?
Last reply by Lab Rats Rule, -
- 0 replies
- 240 views
I’m wondering what ever happened to the search in title and or body option? since this option is missing; search results are filled with nonsense and junk results (to the search!); i find myself resorting to googles indexing to find specific even here on IPS! every comment made becomes a result we have to sift through; if a topic holds 40-50 responses they all become legitimately tagged and displayed every posts carries the threads keyword in the title to start with, search title and or body is a highly desirable function id like to see reinstated, tag's aren't popular just yet; with that they are a very general descriptive words; they are shared among many similar th…
Last reply by Chris Bell, -
- 7 replies
- 343 views
I'm going crazy trying to translate "On" in the phrase from the attached screenshot. Please ask if anyone knows where to find it? Thank you
Last reply by BomAleold, -
- 2 followers
- 5 replies
- 289 views
Title is telling my proble. Hitting Enter is now dropping my page down. Will be ok if you just continue writing. How i could fix this?
Last reply by Sebbo78, -
- 7 replies
- 617 views
Is there a way to disable Tapatalk signatures via the forum? Its annoying and most of my members already have signatures in their profiles. I want to allow forum signatures, but disable Tapatalk signatures
Last reply by Ausy, -
- 0 replies
- 266 views
I would like to revert to a previous layout http://wayback.archive.org/web/20150315001434/http://www.lockonfiles.com/ , two side columns and a main column with posts and topics, but I cant find how to do this my current layout http://www.lockonfiles.com/
Last reply by thomasdw, -
- 2 replies
- 340 views
i have problem with ipb 4.0.12.1 , notification dont working , and when i click to see all notification i have 1 white page i dont know something wrong with this ? thanks,
Last reply by duyfr, -
- 1 follower
- 0 replies
- 304 views
Just came across that all forum sitemap priority is changed to "Do not include" after upgrade to 4.0.11. How I can change all the forums site map priority to 1 or use default priority? I have 250+ forums, so appreciate any automated procedure. Thanks.
Last reply by Gauravk, -
- 0 replies
- 262 views
Hello All, I did a clean install on a new server of IPS 4. Now I would like to import the data from my old IPS 3.4.8.... Can anybody get me started on the right path?
Last reply by dmayo305, -
- 1 follower
- 6 replies
- 554 views
Howdy, Guys I want to change some of the Forum Categories. I want to keep the main first two to three Categories as is, lIke this http://prowebber.ru/uploads/posts/2010-05/1273392588_8wmyo3.png That's what All forums look like anyway. And the other Categories to look like this http://i35.tinypic.com/aqi35.png so that there are two or there subForum on one line, And If I want it to be for the full site How can I go about that
Last reply by EmpireKicking,