Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
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Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 4 replies
- 316 views
In my ACP there is a message alert "Locked Tasks" and a list of processes with the suggestion that I need to run these manually. I have never seen this alert before and I am totally unaware of ANY of these tasks --- most seem to relate to parts of my site that are not even in use like Commerce, etc. I am reluctant to try and "run" these tasks because I do not understand any of this. Any advice or info on this would be appreciated. I did submit a support ticket with IPS but have not had a response yet.
Last reply by JWSOUNDGROUP, -
- 5 replies
- 395 views
I have launched my website recently, but would like to keep developing themes on a second IPB installation. However, I only have one MySQL database I can use. Is it possible to install a second IPB package in the same MySQL db as I am using for my live site? Thx!
Last reply by kevinsuave, -
- 3 replies
- 417 views
I am not planning to do this anytime soon but would like to get an idea in advance. If I change my domain name will I be able to easily change a setting somewhere and have every thread in the old domain name 301 redirect to the new domain name with the same paths? Naturally this is to retain SEO. I own both domain names.
Last reply by ipbfuck, -
- 6 replies
- 284 views
an option that I can't find anymore, is how to add a link instead of uploading a file - is it still available in this v4 version ? even files that have links to another server are no longer showing those links.
Last reply by thomasdw, -
- 5 replies
- 263 views
Upgraded my FileZilla to latest version... it no longer likes IPS Cloud servers. Anyone else experience this? Is there some new setting in the upgraded version making it unfriendly? Connects then..... Error: Connection timed out after 20 seconds of inactivity Error: Failed to retrieve directory listing FZ version - 3.12.0.2
Last reply by socceronly, -
- 0 replies
- 272 views
Hi, In 3.4.x it was possible to show users' warning level in the topic view for each poster. It was located below the user rank. Is it possible to show this again in 4.0? It was quite useful for moderators. Thanks!
Last reply by Ibai, -
- 3 replies
- 395 views
Nothing that special, but when I edit the members group, it will not let me save. I clicked on the save button 20 times and I spent hours working around the problems. No luck. Just the save button will not flipping work
Last reply by Daniel F, -
- 7 replies
- 336 views
I have set up all the groups and permissions of how I like it. Anyway when someone joins and after they activate there account, they became the "Members Group" Is there away to change so that when they first join they became the "semi New Group"
Last reply by EmpireKicking, -
- 6 replies
- 352 views
I have some people that can't join at all, when they click join now, it loads then an error page comes up. You are not permitted to register a user account with this site.Error code: 2S129/1 I need this to be fixed ASPS, thanks
Last reply by EmpireKicking, -
- 1 reply
- 282 views
Cant find the option in 4.x, where i can disable "Import over URL"?
Last reply by Niko Belger, -
- 3 replies
- 265 views
Hi When guests click to view things that do not have permissions for they are directed to an error message. Is it possible to change this to " you need to be a registered member to view this" http://www.outdoormuckers.co.uk/forum/forum/2-first-steps/ many thanks if you can help Karen
Last reply by kar3n2, -
- 3 followers
- 15 replies
- 982 views
I set Activity Stream so that no one can see it and I disabled it, but it still displays in the More drop down. If I click it I see: The page you are trying to access is not available for your account. To configure who can access which areas of your site, go to Admin CP → System → Applications. I logged in as another regular member and see this: The page you are trying to access is not available for your account. Error code: 2S100/2 How do I remove it from the menu?
Last reply by chilihead, -
- 0 replies
- 287 views
When ever you try to reply to a topic with the quick feature at the bottom it just says saving and then reverts back to the submit button. How do you fix this? On top of that there are many others bugs..
Last reply by Howie, -
- 0 replies
- 262 views
When inserting the code provided by Vimeo into the editor for my pages articles it will not scale properly for responsiveness. Do I need to add some code before/after the code provided by Vimeo? I can't simply copy the "www.vimeo.com/36448" because I need to edit the code as the video is not 16:9 and I need to edit the container to get the proper aspect ratio. Best, Stig
Last reply by stig olsen, -
- 0 replies
- 222 views
earlier I was on self hosted and I never had a issue sending say 40,000 emails using mandrill app Recently I shifted to cloud hosted and whenever I try sending bulk email - It stops on sending around 200/ 3000 emails .... Regards Saurabh
Last reply by Saurabh Jain, -
- 2 replies
- 272 views
Is it possible to find and use the position of a record in an array to then use the data stored? At the minute I could do: {{foreach $records as $record}} However that is of course all records. What I want to do is use the first record in the array in some way, then use the other records in another way.
Last reply by MeekelTM, -
- 0 replies
- 245 views
Hey, We've got a database setup as well as having templates for that database working, and we're looking to include a Google Map on the record pages. The map's co-ordinates will be dynamic for each record listing, and will need to pull through the lat and lng from our database in order to achieve it. This would be an easy task if the code we needed the fields on were in our database templates, however it's a piece of javascript that belongs in the GlobalTemplate file, so I can't just use the regular line that grabs a database field in the database templates, as the GlobalTemplate file doesn't know which database to grab from. Is there an easy and quick way for us to pu…
Last reply by coert_g, -
- 2 replies
- 275 views
How can we allow our moderators to pin posts? Can't find these permissions.
Last reply by Ndugu, -
- 2 replies
- 273 views
I'm using the cloud-base 4.0 system. Is there a way to remove the 10 likes per day restriction?
Last reply by Writerguysd, -
- 3 replies
- 388 views
I want to setup an external login for my IPB 4, setting up multiple different areas of the site and I want them to all share the same login. I had files and knew how to do this with IPB 3 but obviously they no longer work with IPB 4 mainly because the files like ipsregistry and ipscontroller are no longer in the same place. Can anyone help me figure out the new method for doing these things? thanks for any help
Last reply by Summit360, -
- 1 follower
- 4 replies
- 247 views
Is anyone facing the same issue that as soon as you switch on star rating on any IP content db all the remaining fields except desc and images gets invisible....? Below fields working as no rating is switched on: http://carnity.com/business_listing/car-services/fuel-station-quick-lube/adnoc-service-station-abu-al-abyed-1-r489/ All below fields are hidden as rating is on: http://carnity.com/business_listing/car-parts/spare-parts-accessories/abdulla-abdul-wahed-auto-spare-parts-llc-r573/ Reported since 31 July to support and no reply (11 days).
Last reply by Ralf Herrmann, -
- 2 followers
- 15 replies
- 822 views
Hi, I’m stuck trying to upgrade from IPS 3.4.7 to 4.0.11 please help. Please note this is on a development server not production. I have backups of everything. Steps I took to upgrade: Renamed “/forum” to “/forum_old” Extracted “IPS Community Suite.zip” to “/” Renamed “ips_d3cce” to “/forum” Copied public, uploads, and conf_global.php from “/forum_old” to “/forum” Chown & Chmod to correct permission/user Restarted webserver & php (just to be safe) Run /forum/admin/upgrade.php These are the exact commands mv forum/ forum_old md5sum IPS\ Community\ Suite.zip 0e72b622ed61f5275d74b3471030286f IPS Community Suite.zip unzip IPS\ Community\ Suite.zip mv ips_d3cce…
Last reply by AndyF, -
- 1 reply
- 285 views
Is there anyway to have PMs get automatically deleted when a users inbox is full in IPB4? Cause right now it just prevents the user from receiving messages. IPB 4.0.8.1
Last reply by hmikko, -
- 1 follower
- 0 replies
- 242 views
How to reduce space between two front page forum columns....? Check attached.
Last reply by Gauravk, -
- 1 follower
- 3 replies
- 301 views
my site is very slow to be Therefore I wanted to try to remove cache but can not see movie http://www.screencast.com/t/VirOvmx5 error system logs
Last reply by Gauravk,