Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- I can't connect to Redis
- Last reply by Adlago,
22,929 topics in this forum
-
- 0 replies
- 268 views
By default, IPS places the Google Analytics code at the bottom of the page. However, Google seems to want it placed in the <head> section, and if it doesn't find it there, it makes me jump through all sorts of hoops before I can use Webmaster Tools: My question is, given the GA code is now asyncronous, I presume this means it doesn't delay the rest of the page from loading, so why would we NOT put it in the <head> section?
Last reply by Pseudonym, -
- 1 reply
- 285 views
sos... after upgr php 5.3.3 > 5.4.5 and ips 4.1.3 > 4.1.4 500 error.. and cant log in to ACP how I can reset template to access to ACP? board - https://jk-forum.ru/ ErrorException0: template_store_missing#0 /va/jk-forum.ru/applications/core/modules/admin/system/login.php(134): IPS\_Theme->getTemplate('system')#1 /va/jk-forum.ru/system/Dispatcher/Controller.php(94): IPS\core\modules\admin\system\_login->manage()#2 /va/jk-forum.ru/system/Dispatcher/Dispatcher.php(129): IPS\Dispatcher\_Controller->execute()#3 /va/jk-forum.ru/admin/index.php(13): IPS\_Dispatcher->run()#4 {main} …
Last reply by TVplaneta, -
- 3 replies
- 272 views
Hello, Each time I've upgrade the past few times -- has resulted in my site being down for HOURS on end. I'm at the point where I'm terrified of upgrading my site -- with the knowledge it could be down for hours on end. The error I'm receiving has been mentioned several times on this site -- but with no resolution available. Invalid argument supplied for foreach() /.../.../public_html/applications/core/setup/upg_101016/upgrade.php::51 I've gone through the support back end (my backend now has issues with the CSS) -- and I've gone through it several times and tried to upgrade several times. I even redownloaded the entire package and uploaded the up…
Last reply by BostonBob, -
- 1 follower
- 3 replies
- 213 views
Hi, How do I change the color of the pin, but the one in the list of threads, and the larger one at the top of the thread? Thanks
Last reply by broni, -
- 1 follower
- 2 replies
- 391 views
Getting EX2 errors after 4.1.4 upgrade (only for guests). Disabling memcached and/or the option "Cache page output for guests" solved this. So, caching appears to be broken in 4.1.4. Or is there anything I'm missing (any command I need to run etc.)?
Last reply by prupdated, -
- 1 reply
- 284 views
Error message: Some of your files have been modified. Remove any customisations from following files and then check if the problem is resolved: /home/thewildy/public_html/forums/system/Data/Cache/Xcache.php /home/thewildy/public_html/forums/system/Data/Cache/Memcache.php /home/thewildy/public_html/forums/system/Data/Cache/Wincache.php /home/thewildy/public_html/forums/system/Data/Cache.php /home/thewildy/public_html/forums/system/Data/AbstractData.php /home/thewildy/public_html/forums/system/Data/Store/FileSystem.php /home/thewildy/public_html/forums/system/Task/Task.php /home/thewildy/public_html/forums/s…
Last reply by Mark H, -
- 1 reply
- 228 views
I only have an SFTP option available and my provider does NOT have PHP OPEN_SSL enabled. How can I upgrade?
Last reply by SJ77, -
- 0 replies
- 244 views
I like the new menu Manager. Actually I love it!! One thing I can't figure out how to do though is add a link to a specific internal URL I see external but no internal URL option. Suppose I wanted to link to a specific forum or to the specific page one of my plugins creates. How would I do it?
Last reply by SJ77, -
- 0 replies
- 231 views
Upon updating to 4.1.4, the box where a user types in post content is missing. Image: http://imgur.com/sGkgQtG I have tried reverting the template using the support option, also clearing caches etc. but nothing seems to work. Also upgraded to 4.1.4.1, no difference. Any ideas?
Last reply by Adam McKissock, -
- 2 replies
- 304 views
Hello evryone, I would like redirect users to a specific URL after login or logout? Have you any idea, how to proceed ? (because our menu is a <iframe> and IPS redirect on blanck page with the iframe after login http://www.halo.fr/forums/ --> http://www.halo.fr/ext/header/forums/?logout ) Thank you in advance,
Last reply by Taddei Jean-Baptiste, -
- 5 replies
- 284 views
Is there any way to prevent certain sub forums (outside of group permission) from showing up in the Activity Stream? We have a few paid sub forums for vendors but would prefer their content not show up in the activity stream if at all possible.
Last reply by eGullet, -
- 4 replies
- 305 views
Hello I've read the guide to install through FTP there it says if i have Cloud IPB (what i have now) i can forget all and all will be made automatically, but theres nothing expect a blank page. I already contacted customer support but they take long to reply :/ . I also cant connect to the FTP Account, i allow the certificate on filezilla but doesnt work. I can connect to all my other FTP Accs normally just this not. Help please? My payment got already accepted. Thanks in advance
Last reply by Mark H, -
- 1 follower
- 9 replies
- 1.1k views
"You do not have the cURL PHP extension loaded or it is running a version less than 7.36. While this is not required, it is recommended." I would like the latest and have googled how to do so however I am not finding anything of use. Could someone show me a site that shows such upgrade or tell me how. Thanks for reading.
Last reply by Gravi5tar, -
- 0 replies
- 244 views
Whenever I try to save the following settings for a group, they reset to 1 upon saving: With the exception of how many times the group can change their display name. Any idea how to stop it from resetting back to 1?
Last reply by Fatal Resort, -
- 1 follower
- 4 replies
- 341 views
Anyone encounter this before: The security token used to validate your session is missing or invalid. This can happen if you have been inactive for a long time or followed an incorrect link to the upgrader. Please restart the upgrader to resolve this issue. Error code: 3S109/4 This is immediately after I log into /admin/upgrade/. I have cleared cache, bounced the webserver, etc.
Last reply by maddog107_merged, -
- 2 replies
- 381 views
Ive decided to cancel my Nexus subscription and move my product sales elsewhere How do I remove/delete Nexus from IPB recognizing it, as it questions me about Nexus related files all the time, even though I deactivated it
Last reply by HippieDude, -
- 1 follower
- 17 replies
- 505 views
I get the following error message when attempting to upgrade Invalid argument supplied for foreach() /usr/share/nginx/html/applications/core/setup/upg_101016/upgrade.php::51
Last reply by craigf136, -
- 1 reply
- 309 views
I have a forum set up so that users should only be able to see and respond to their own threads. However, the forum still shows all of the topic titles. They can't view the actual thread, but considering it's meant to be a "private feedback" and somewhat confidential, it's a little irritating. Am I missing something? " Users can see topics posted by other users? " is disabled for that forum.
Last reply by The.Reaper, -
- 2 replies
- 278 views
Hi all So I just installed a nice new clean copy of version 4.1.3 yesterday and after a successful install, I so this box in the top corner (That was a fast new release haha) So I clicked to update to the new version and I get this every time I try and upgrade.... ( ! ) Fatal error: Undefined constant 'IPS\TEST_DELTA_ZIP' in C:\wamp\www\website\applications\core\modules\admin\system\upgrade.php on line 99 Call Stack # Time Memory Function Location 1 0.0000 247336 {main}( ) ..\index.php:0 2 0.3920 …
Last reply by The.Reaper, -
- 1 follower
- 4 replies
- 301 views
Hi, how can i deal with the embedding in post of non secure image sources? For example, if i embed this image here, the site looses the "green key locker" symbol. Is there a way to route images though the server?
Last reply by xtech, -
- 1 follower
- 17 replies
- 583 views
Hey there, hoping to get some help from the centminmod/nginx users here. I just moved from apache, centminmod is setup, seems all good. I have copied all files across, leaving the htaccess and the DB is uploaded also. However, i am getting a 500 error (domain in sig) and at the moment im not entirely sure why. Are there any other hidden IPS settings I need to change over or something?
Last reply by Bluto, -
- 0 replies
- 238 views
I used to have a block on my old 3.4 site which embedded my sites chatroom inside, I can't see to manage to get the block working and my attempts to re-make a new one is failing. I'm hoping somewhere may know a way I can do this? This is the link I am trying to embed. http://prideofnottingham.co.uk/cometchat/modules/chatrooms/index.php?id=1 I have created the page but I can't get the HTML block to work with the code. This is the code I used previously. <!-- isHtml:1 --><!-- isHtml:1 --><div style="text-align:center"><iframe src="http://prideofnottingham.co.uk/community/cometchat/modules/chatrooms/index.php?basedata=null&…
Last reply by Joey_M, -
- 7 replies
- 461 views
Hello Guys I've recently switched hosts, but for some reason on my new host the friendly URLs seem to fail. Any idea what is happening here? You can see for yourself here: https://forum.windowsinstructed.com/index.php If you receive an offline message then your DNS is not updated and are visiting the old server. Would love to hear a solution Thanks all!
Last reply by xboss, -
- 2 followers
- 4 replies
- 384 views
I upgraded and installed ips 4.1.4 again but the status updates are gone. I enabled them in settings but it's simply gone on my forum.
Last reply by espacemusculation, -
- 1 reply
- 377 views
I tried to do the upgrade through the AdminCP and it's not allowing me because I have modded the login.php and register.php. Does this mean I have to download the full package and upgrade that way?
Last reply by Admonstrator,