Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 2 replies
- 360 views
Is it possible to allow all users to see that a particular post led to the user being warned? This is possible for mods/admin, but it would be useful for others to see that specific content resulted in a warn, even if they can't see the particulars noted by the moderator in the warn itself. I've looked for settings and anything on the marketplace to allow this, to no avail.
Last reply by Rheddy, -
- 0 replies
- 444 views
Hello, I have managed to configure my login handlers, and all of them were correctly configured and they were working fine on my apache server. When I moved my data on my nginx server, I started having redirecting and error request from nginx, is there a way to fix? Best regards Hassan
Last reply by Ryan Boyd, -
- 1 reply
- 341 views
I recently found out that the button to invite new members to a conversation in my forums PM system disappeared? Here is where the button used to be to invite people into the conversation Is there a setting or is there something broken?
Last reply by Mark H, -
- 0 replies
- 309 views
Is there any way to disable or modify the admin cp from logging out so quickly? I've had quite a few times now where I'm writing code, attempt to save and get taken back to the login screen. Once I reenter the login, all changes are lost.
Last reply by KevinGrand, -
color code
by Vase- 0 replies
- 287 views
how do i add shadow text like this? http://prnt.sc/decw0c
Last reply by Vase, -
- 1 follower
- 3 replies
- 453 views
So I already have a pretty large forum going, and my uploads folders has ballooned to over 18 Gigabytes! This is creating problems on the server with daily backups. Can I move the uploads folder elsewhere on my server, outside the /forum/ directory? If so, how? And can I do this without breaking all the existing images and uploads that my users have made? Thanks!
Last reply by sweethoney, -
- 0 replies
- 247 views
The count is correct but for some reason the date and time is now incorrect. Is there anywhere to fix this?
Last reply by marklcfc, -
- 3 replies
- 255 views
Durning IPS Społeczność Suite 4.1.16.1 instalacja na moim hostingu OVH mam ten problem: Ja kontaktuje się z dostawcą OVH, A oni powiedzieli mi, że mój hosting ma prawo PHP versionin 5.6, więc wszystko powinno działać dobrze ..... ale niestety deosn't. Moja strona www: forumniepelnosprawnych.pl Niech ktoś mi pomoże?
Last reply by Adlago, -
- 1 follower
- 7 replies
- 798 views
Hi, guys. How can I enable Gzip compression in IPB 4? I've tested my forum in Google Page Speed and I found out that js and CSS file don't compress. I turn on gzip compression in Nginx, and it works fine for static files from my web-site. But it doesn't work for files from a forum. I guess it's because of parameters "?v=", but could you tell me please, how can I fix this? Thanks you
Last reply by Rhett, -
- 0 replies
- 259 views
I haven't used IPB in years. Just got it again. installed some plugins that are supposed to have settings, but i can't find them anywhere in the Admin CP and i've looked all over. Could someone please show me the way to the plugin settings? I'm sure it's in an obvious place, im just super tired. thanks edit: found my answer here
Last reply by Boozer, -
- 2 followers
- 6 replies
- 304 views
So put together a bulk email to members talking about the new shiny upgraded forums. It just emailed out 6 times to the same members - some of which are tweeting about it and asking to be removed from the site Not only that but the task was locking on bulk email too (why do so many tasks lock??) I honestly don't think this upgrade could have been any more buggy/damaging to my community Really regretting making the upgrade to V4
Last reply by Sheffielder, -
- 0 replies
- 185 views
Hello, In your experience, is it possible to pre-authenticate a user when displaying the forum? Scenario, a user is in a mobile app and his or her credentials are valid within the app, we then open an in-app-browser and sign-in the user using these credentials into the forum. How to do this, if possible at all? Thank you in advance. Tomas
Last reply by stehlo_merged, -
- 0 replies
- 284 views
As the title says, is there a way to view how much quota a user is currently using? I have a user that says he can't upload files anymore. I assume he is over quota but I have no visual or other indication to confirm this. Thanks in advance
Last reply by Maurice H., -
- 1 follower
- 19 replies
- 461 views
Google is warning me I've got some render blocking javascript going on 'above the fold' There's about 9 javascript instances in the uploads folder causing it - an example below Any ideas? /forums/uploads/javascript_core/global_global_core.js.7a6c90487eed64a6a825c4c65fdf0142.js?v=c5abb81381 There error message from Google is Eliminate render-blocking JavaScript and CSS in above-the-fold content Your page has 8 blocking script resources and 7 blocking CSS resources. This causes a delay in rendering your page. None of the above-the-fold content on your page could be rendered without waiting for the following resources to…
Last reply by Sheffielder, -
- 2 followers
- 2 replies
- 406 views
this is a new build on aws ec2 instance using ubuntu I'm getting the following error when using the ips4.php If I check the version installed I make the cut with mysql 5.7 $ apt list --installed | grep mysql WARNING: apt does not have a stable CLI interface. Use with caution in scripts. dbconfig-mysql/xenial,now 2.0.4ubuntu1 all [installed,automatic] mysql-client-5.7/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 amd64 [installed,automatic] mysql-client-core-5.7/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 amd64 [installed,automatic] mysql-common/xenial-updates,xenial-security,now 5.7.16-0ubuntu0.16.04.1 all [installed,autom…
Last reply by Rhett, -
- 1 follower
- 8 replies
- 365 views
I think this was after installing an application, see below: Now all my text fields in the admin cp and some areas of the site are now invisible, and only the file upload box remains. At least that's what it looks like. On both the default theme and my own themes. As you can see in the screenshot below, the "About this file" text field has turned into a file upload area. This happens on both the default theme and my custom theme. Aside from reinstalling IP.Board, does anyone have any suggestions on where I can revert/fix this bug? Thanks so much PS: I have all my plugins disabled.
Last reply by Joel R, -
- 1 follower
- 1 reply
- 366 views
I seem to be missing something here, or there is a big missing feature. When uploading a file, you can chose what category it belongs in. However, what if a download belongs in two categories? Do I still have to upload and maintain two instances of the same files just because you can't seem to add the same file to multiple categories? I really hope i'm overlooking something here. Thanks
Last reply by Joel R, -
- 1 follower
- 0 replies
- 427 views
Is anyone using BS3 with the default IPS4 theme? When I try, it seems like certain values (line-height, for instance) create some *minor* visual glitches, but I'm not sure what the best method would be for comparing & verifying nothing's actually broken, given the number of pages & interface elements in IPS...
Last reply by Shariq Ansari, -
- 0 replies
- 240 views
Hey, If the IPS on a "clean" installation, can restore files to the forum?
Last reply by Riksa, -
- 1 reply
- 302 views
Your userbar at the top right stays fixed and follows the scrolling of your page, so you always have an eye on your notifications! To do this, add this in your custom.css: #elUserNav { position: fixed; z-index: 10; }
Last reply by Andrew Matia, -
- 1 reply
- 244 views
Hello, It is IPS's own cloud service which I could move my forum, because the current provider is really a lot of problems with this platform to platform, but a my blog works well for what it is made of WordPress. I have purchased a forum for self-hosted payment is not In The Cloud Thank you!
Last reply by AndyF, -
- 2 followers
- 11 replies
- 476 views
Hi, If a moderator split a topic, it has to choose a new title for the new created topic. After that, it seems to be not possible to edit the title of this new topic. Is it a bug, a missing feature, or a hidden feature ? Thank you!
Last reply by EricT, -
- 1 follower
- 2 replies
- 317 views
I got a widget that shows post count and other statistics, and cannot find out where to add it to the forum. I swear I added some default widgets to my forum the other day and now cannot find the menu at all. I'm running the latest version of IPB. Thank you
Last reply by Danny Glover, -
- 1 follower
- 3 replies
- 336 views
As you know, the IP.Downloads module supports uploading files from your computer. However, in some cases I need to link to a file on a server instead, for bandwidth reasons. Is this possible via an extension/plugin? I looked on the marketplace, but didn't find what I was looking for. Some example use cases would be: Linking to a file on Amazon S3, but allowing the user to go through the normal download flow (require login etc) Linking to file on another server, and the same as above. Thank you
Last reply by Danny Glover, -
- 1 follower
- 3 replies
- 281 views
Hey, my forum will continue like this error message all tine. Can I do something about it forums settings, or something? Is there a solution to this? ERROR MESSAGE: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@mysite.com to Inform them of the time this error occurred, and the actions you performed just before this error. More information about this error May be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the re…
Last reply by Foolboy,