Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.6k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,018 topics in this forum
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- 1 follower
- 4 replies
- 686 views
Had a user report this. Any idea how to troubleshoot? We're running the latest version.
Last reply by Ndugu, -
- 1 follower
- 4 replies
- 266 views
just upgraded to 4.2 latest
Last reply by Saurabh Jain, -
- 1 reply
- 226 views
All our code blocks in the forum now just show the written tags around plain text. Is there a way to restore these so they appear correctly?
Last reply by Interferon, -
- 3 followers
- 6 replies
- 338 views
I visit my site from work, from my home desktop, from my tablet, and my phone. I use all deceives every day. Every time I log in from a new device I need to log in again. Clearly this is a pain. Any way yo fix this? It wasn't always like this.
Last reply by Navigare, -
- 3 followers
- 11 replies
- 381 views
Thought I'd give the beta a whizz on a replica of my forum and without thinking what I was doing made some school boy errors, and now I'm stuck. https://www.thelotusforums.com/forums_test/ Halp!
Last reply by abetts, -
- 1 follower
- 3 replies
- 369 views
I have a group which I do not want to appear under the member search facility during a member search using + more search options (advanced search) - There follows a list of groups for the advanced search - I want to be able to edit this Thanks
Last reply by Day_, -
- 1 follower
- 4 replies
- 257 views
With one of my themes, notifications pop up 4-5 times a minute. With other themes they only show once, as intended. Got a small video here.. captured from the theme maker. https://skodaforum.no/video.mp4 Any clue?
Last reply by Skodaforum, -
- 2 followers
- 2 replies
- 251 views
So... Let's say I made 3 different websites, all running IPS software. Now each was for a specific niche, however I would use IPS Connect to sync logins (and somewhat prominently advertise the other websites on each). Is there any way I could sync content between websites as well? Just as an example- Let's say one was dedicated to sports and one to cooking. Beyond the forums specific to that website, I would have a 'global category' that synced across each website. Like... An example: - Sports Forum Category: -- Football -- Baseball -- etc - Off Topic Category: -- Politics -- Entertainment -- etc So I'd want the sports forum category to only …
Last reply by Joel R, -
- 0 replies
- 316 views
Hello, I upgraded to version 4.2 and I have a problem with the links. Everywhere there is a 404 error https://test.1shot2kill.pl/ What's the problem?
Last reply by kompetentnykrystian, -
- 0 replies
- 240 views
Dear All I have two licensed copies of the software. One is in cloud and one is a standalone version, which, although licensed, I haven't used for some time. On Friday, I reset the URL for the standalone version, downloaded and unpacked the beta version of the software, uploaded it and ran the install. The server checks are successful, but when I click continue to go to the next step (license check) I get an error:- This page isn’t working www.atfotf-forum.co.uk is currently unable to handle this request. HTTP ERROR 500 Now today, my CiC Version is showing a message at the top of the forum:- There is a problem with your license key.…
Last reply by Bill Edwards, -
- 1 follower
- 1 reply
- 236 views
its been a while since i setup a copy of my live site (duplicate db) & duplicate existing data to my alternate beta site - trying to remember what settings need to be modified to point the urls in the copy to the beta site so that playing around with this won't touch the live site?
Last reply by CP_User, -
- 1 follower
- 7 replies
- 318 views
I followed all the steps to upgrade. When I go to "/admin/upgrade/" I get: ________________________________________________________________ An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. You can try again by clicking the button below, or try again later. _____________________________________________________________ Ran the checker Upgraded SQL tables to utf8 Loaded 4.x files. Adjusted conf_global.php. Please let me know if anybody has any ideas. Thanks!
Last reply by INDMAS, -
- 10 replies
- 311 views
So am dumbfounded by this one. Not sure if this is an IPB quirk or a permissions issue somewhere. A user recently messaged me asking why they could not get notifications for a topic they follow in a password protected forum. When I go into it, in the quick reply button you do have the "notify me of replies" enabled.... yet, nowhere in the topic post or forum category/topic listings does it actually have the "follow content" button anywhere.
Last reply by Morrigan, -
- 1 follower
- 3 replies
- 272 views
I have created a relationship between two of my DBs. That part is interesting and working very well after I have explored some options. I am however experiencing one issue that I hope someone can help with. When I display the DB record in a Regional DB I am using this relationship link to display a list of books from a library DB. In some regions I will have multiple library items. Currently the "MULTIPLE" book are just displaying as a run-on comma delimited block, i.e. book1, book2, book i have a very long name and this makes the display very confusing, book9, novel4, novel2. What I would really like to do is to display these books one line per book so …
Last reply by opentype, -
Hey Guys My current hosting provider keeps suspending my forum due to CPU Usage. have you guys got any advice how to lower this? CPU Time Usage Last 2h 5152.10/4000 Last 24h Graph 29668.15/20000 Account Executions Last 2h 11625/4000 Last 24h Graph 66473/20000 James
Last reply by Maksim, -
- 1 reply
- 265 views
Hello. When upgrading to 4.2.0 Beta 3 on my test forum, I get an error: /home/jaszcz12/domains/gh.hekko24.pl/public_html/system/Db/Select.php::359
Last reply by Adlago, -
- 0 replies
- 261 views
Hi all, as usual, when my poor and old skills aren't enough, I come here hoping to find a nice suggestion/idea that can help me. Situation-target: Make a nice check box (or select) with more options to "flag", trough an image, some specific users. Example: Supporter Contributor VIP If a user have a single options, the result is quite fine: <img src="..../{content}.png" alt="This user is a {content}"> <img src="..../Supporter.png" alt="This user is a Supporter"> The problem come when I've more selection active... because the result would become... <img src="..../Suppor…
Last reply by TexFanatico, -
- 7 replies
- 413 views
Hello Everyone, I am using Google AdSense. In the Admin CP, I have selected the options to show Ads at: 1) Just above the page footer. 2) After the first topic in each forum. 3) After the first post in each forum. But, on my site (www.sepakistan.com), the ads show up at the top, bottom , in the side bar and don't show up at 2) and 3). Any ideas how can I fix this? Thanks.
Last reply by Mack_au, -
- 2 followers
- 3 replies
- 290 views
I'm hoping to go live with my site tomorrow and I've just noticed a pretty big problem: people won't be able to log in. The root of my site is a Pages page, just like IPS has here. It has a customWrapper rather than the default template because, like with IPS's front page, I want to have coloured sections spanning side to side. My customWrapper is identical to the globalTemplate, except that I have removed the div ipsLayout_mainArea. That's the container within which everything else on the page sits. Otherwise, there's no difference; I copied and pasted globalTemplate into customWrapper and made that small amendment. I don't think this has been a problem un…
Last reply by Meddysong, -
- 2 replies
- 379 views
Hello ! I've installed Link addon from CKEditor website because I would like to use anchor but I have two issue. First, I can't disable the default popin when i double click on a link Second, if i create an anchor with the new addon when I submit the post, the ID is removed from the <a>. Someone tried to install this addon ? Any idea ?
Last reply by Alexis Compain, -
- 2 followers
- 8 replies
- 366 views
Hello, I need insert code, the instructions are: What is the best way to insert that code?
Last reply by BN_IT_Support, -
- 24 replies
- 758 views
Just updated to 4.1.19.3 yesterday. One of my users was having issues posting in a forum so I thought it would help. Didn't. In fact, I'm getting a 403 error (others are seeing the same issue, others are not): Forbidden You don't have permission to access /forums/index.php on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Ideas?
Last reply by DewbackRidge, -
- 0 replies
- 239 views
Hello there, I hope I am posting this in the correct forum. I would like to know if there is a way to auto-change a theme when a language is changed. Thank you in advance.
Last reply by Keviee., -
- 0 replies
- 214 views
Is there a way to prune hidden content on mass?
Last reply by gavpedz, -
- 2 followers
- 5 replies
- 395 views
I have the following scenario: Hosting two v4.1.19.4 boards on the same VM (I additionally control the host): Board 1: 2,119,338 posts, 22,029 members, but average online members would only be 50-100. Converted from vBulletin ~2 years ago. Running Nexus/Commerce. Board 2: 186,565 posts, 254 members, average online members 10. Converted from phpBB2 ~3-4 years ago. Not running Nexus/Commerce. On Board 1, post replies to threads are slow. Can take several seconds to "submit" - eg: Everything else is instant, or close enough too it. Creating a new topic: Replying to that topic (causing a merge): On Board 2, everything is instant in…
Last reply by jpg,