Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
-
- 0 replies
- 236 views
Hi all, I just converted my old vBulletin board to IPB4. I'm very happy of it. I see now that under the members I have a lot o fake/spam users. Is there a way to make a multiple selection and then delete them? Actually I found that the unique way to do that is manually delete/flag a spam. I need to get these fakes off because I can't send newsletter with the database full of fake addresses. Thank you all.
Last reply by alexp, -
- 1 follower
- 4 replies
- 325 views
Not sure if this is the right thread to ask but it's related What is the unit of time to determine the amount of most users online? 15 min? And if so, is there a place where that can be changed? (For example to 30 min, 1 hour, etc)
Last reply by Daniel F, -
- 2 followers
- 1 reply
- 213 views
Inorder to embed YouTube's live chat in an iframe, there is a formula one is supposed to follow when constructing the link. Basically it's <iframe src="https://www.youtube.com/live_chat?v=VIDEO_ID&embed_domain=DOMAN_NAME"></iframe> Just replace VIDEO_ID with the video id, and DOMAN_NAME with the root domain name. Simple enough. The problem arises with the & symbol. When IPS switches from source mode to wsiwyg mode it replaces the & symbol with & so then going back into source mode to look at the original iframe you see <iframe src="https://www.youtube.com/live_chat?v=VIDEO_ID&embed_domain=DOMAN_NAME"&…
Last reply by opentype, -
- 1 follower
- 1 reply
- 233 views
Is it possible in IPS to get a different widget / blocks layout per sub-forum? The way mine is set up now, I can reorganize the widgets on the front page without effecting any other sub forums. But if I add a widget onto a specific sub-forum it shows up in ALL sub-forums. Does anyone know if there's a way to disable this feature and allow a different custom widget layout on each page?
Last reply by NAZMtnMan, -
- 2 followers
- 13 replies
- 338 views
Is there a way to make it so the subforums links don't show on the main forum index page? Some of my forums have a lot of subs in them and it's making it look untidy design wise so i'd like to hide the links so you only see the subs when you go into the selected forum.
Last reply by NAZMtnMan, -
- 3 replies
- 192 views
Hi There, I am wanting to sell hosting on IP.Commerce and have linked it up to my server etc etc. However, when I have created a free plan to test it out, it displays the attached error message. What's going on? Thanks
Last reply by alexanderu, -
- 9 replies
- 487 views
Hi, all I'm pretty new to IPB but I picked it up today and have been tooling around and customizing it to my liking but I seem to have hit a snag. I need to hide usergroups from titles on profile pages, post bits, and the hovercard because it prevents me from using my board for its intended purpose where main usergroups should be secret, but all of the guides I've seen for it are quite a few years old and don't seem to help. They're taking me to places in the theme settings that don't exist and I am hopelessly lost. Thanks for any help you guys have to offer!
Last reply by AndyF, -
- 0 replies
- 233 views
In the process of upgrading from 3.x to 4.x. Working on porting our ckeditor plugin and got it installed and working as a test, but now need to finish it. I can't find a way to delete the plugin... uploading says it exists and won't replace. I'm I missing something? So I can of course reset to default... BUT I also have a bunch of custom buttons thru the new Invision interface. How do I save those? If I reset to default it appears I lose them and have to re-enter all, that could be a major pain down the road. As an aside not having custom BBCode left in posts is a real pain for us as we use it to insert image snapshots and the code to get those has ch…
Last reply by clearvision, -
- 1 follower
- 0 replies
- 234 views
I have added Meta tags to my website and when I do an full SEO test and whatnot from the rank details it reads and shows that the website has no Meta tags, Says no pages have Meta tags. Yet from my ACP there are. So is it just me or something isn't right???
Last reply by EmpireKicking, -
- 2 followers
- 2 replies
- 254 views
Hi, I was wondering 2 things, both relating to this page, http://gagadaily.com/forums Firstly how do you set images to show in the forum like that please? Secondly, it looks like the forums are set up on their own without a container/category?? Can anyone explain this please? Thanks
Last reply by Steve Bullman, -
- 3 followers
- 17 replies
- 751 views
Just upgraded to 4.1.17. While deleting member registration I see there is a new option after clicking OK Keep Member Name? Member Name Keep Name Remove Name Name will be changed to 'Guest' Can some one explain what these options mean? Seems sill to keep a member name or change it to 'Guest' if you are removing a member who is not going to be validated.
Last reply by pequeno, -
- 2 replies
- 280 views
I recently upgraded to V4.1.19x. Does this version support a "Back to Top" button or icon or link for each post? and, if so, what template changes are requited to add back this useful feature. I used to have a button in the Author Pane, but I've seen some use an arrow in the Edit/Quote/Multi button row. Either would be fine.
Last reply by zonerz, -
- 1 reply
- 215 views
where to place facebook ad pixel for sign ups
Last reply by Saurabh Jain, -
- 1 follower
- 10 replies
- 452 views
Dear all, I have a custom upload field in Pages, called anhang (it was a migration from IPS 3.4). I am struggling a bit to figure out the correct Display Custom Format. What I want to archive: 1. Have a separate line for each download 2. I want to see the correct file name and not the whole URL. I tried something like this according to a topic I found here: {{$anhang = $record->customFieldDisplayByKey('anhang', 'raw');}} {{foreach $anhang as $anhang_url}} <br/> <a href="{$anhang_url}">{$anhang_url}</a> {{endforeach}} But this of course shows me only the "real" url and not the attachment name: The url s…
Last reply by hjmaier, -
- 1 follower
- 0 replies
- 240 views
Hi, I want to set the default embed size tried this: .ipsEmbeddedVideo{ max-width: 400px; } but the height is unchanged, tried max-height, height, got no luck How do I change the height?
Last reply by Wonster, -
- 1 follower
- 1 reply
- 246 views
I searched here to see if I could find an answer to this and failed, but could someone point me on how to allow my members to "like" my posts? I was wondering if me being the community suite's administrator prevented that but now im lost. Thanks in advance for the help
Last reply by Joel R, -
- 1 reply
- 230 views
Getting ready to convert a 3.x site. I have a custom block that generates a single image from the top 50 poster images using php. That image is then displayed on the main page. I use a custom block with a cache time of 1 day so that the image gets generated every 24 hours because it uses feeds of user images and combines them with php graphic processing into a single image. So far I have not found an ability to set cache time for custom blocks in 4.x. Am I missing something or any ideas on other ways?
Last reply by clearvision, -
- 5 replies
- 325 views
Hi, i am having problem in ckeditor after upgrading to 4.1.19.2 last night. its only not working on home page . when i click status shortcut menu from '' create '' popup appear but there is no text box only choose file option. but if i open an other page anywhere in my forum and thn i use the same option ckeditor works. in short ckeditor works everywhere like topic, profile page, comments but except on landing page popup. any help for solving this issue please .
Last reply by WAQAS DAR, -
- 1 follower
- 2 replies
- 230 views
I have a few Groups of Products that I would like to disable - not delete as I put a lot of work into creating the products within the groups. So how do I just disable a Group so it doesn't show up in the store? Thanks.
Last reply by TheGreyWizard, -
- 0 replies
- 246 views
Hello. I am trying to upgrade 3.4- 4.1.19.2 But i am facing an error during upgrade how to solve this from database or cpanel The error directory is my previous server directory. i have changed my server recently
Last reply by ZiaulHoque, -
- 3 replies
- 273 views
I have setup a friend URL rewrite as follows: Friendly URL - https://www.losdurosdelgenero.com/reggaeton/page/{#page} Real URL - https://www.losdurosdelgenero.com/index.php?app=cms&module=pages&controller=page&path=reggaeton But for some reason, my pagination links are looking like this for example: https://www.losdurosdelgenero.com/reggaeton/?page=2 I thought the rewrite should have the pagination links look something like this: https://www.losdurosdelgenero.com/reggaeton/page/2 Am I doing something wrong? Thanks for any help!
Last reply by sweethoney, -
- 1 reply
- 279 views
That field just under Search. I guess I must have set something wrong in the ACP, but cannot find back to it.
Last reply by Canis, -
- 2 followers
- 3 replies
- 242 views
At the moment my forums go: Forums Home ("AAA Home") > Unnecessary category ("AAA Forums") > Actual discussion forum ("AAA General Chat") How can I get it to just go: Forums Home ("AAA Home") > Actual discussion forum ("AAA General Chat") At the moment this is impossible to achieve because in the "Add Forum" in AdminCP you must give each discussion forum a category. I don't need a category for my forums though.
Last reply by darth12, -
- 1 follower
- 4 replies
- 234 views
I was checking Google Search Console and realised in International Targetting that hreflang tag was missing . It is saidby google that ; Page-level markup Use the <link rel="alternate" hreflang="x" href="alternateURL"> tag in the <head> section of your pages to list alternate language versions for each page. Each page should provide an hreflang tag that links to all other language variants of itself, as well as a tag that refers back to itself. For more granular targeting, you can use the hreflang attribute to indicate language and country combinations (e.g. en-ie, en-ca, en-us). Read more about the hreflang tag in our Content guidelines section. …
Last reply by ABGenc, -
- 1 follower
- 11 replies
- 359 views
Hey I have a button in my toolbar that works a s HTML and for Mods and Admins it displays https://gyazo.com/cb579aad01dd38449a3fe065cad57950 once posted but for members it displays once posted https://gyazo.com/963e0eecaf87710b7ebe9f3b9517b84a why so?
Last reply by opentype,