Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,916 topics in this forum
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- 7 replies
- 270 views
Getting error on gallery since latest upgrade Gallery is locked with following error This application is out of date and cannot be enabled until it is upgraded. Please visit your client center to download the full Invision Community package. Have downloaded full package & uploaded files,Still the same error. Gallery info is Application Title Gallery Current Version 4.2.0 (102003) Author Invision Power Services, Inc. Installed 3 minutes ago Any help much appreciated.
Last reply by AndyF, -
- 0 replies
- 240 views
I need to create a simple button in the WYSIWYG editor block that is just text that points to a link. Is there a shortcode or something that I use for this?
Last reply by Josiah Wallingford, -
- 2 followers
- 1 reply
- 211 views
Just wondering if this is by design, as no warnings were shown. Had a Gallery category containing several albums of photos by various users. AdminCP > Gallery > Category > Move/Delete option. All settings left at default in the wizard so as to move everything, except for Delete Content which was unchecked, and new destination Category selected (already containing albums). After completion, all photos were moved into the indended category but without their respective albums. The now empty albums in the source category all still present. Going to have to try to manually correct them.
Last reply by Joel R, -
- 2 followers
- 6 replies
- 378 views
My client want that users of his community should submit a 2 min video file we are on IPS cloud we want users have it easy going no other user should see the video other then the staff team Which is the best option - to collect 1 in forums as attachment in topics 2 Database 3 asking user to upload in youtube and then share the link on the site Please advise Regards Saurabh
Last reply by kmk, -
- 1 reply
- 260 views
Hello, How can do to have a meta tag "description" when the website has more than one languages? In the adminCP I have only one tag "meta description" for each page. Thank's in advance for your help,
Last reply by Stephane, -
- 0 replies
- 212 views
Dear All Years ago we used the member warning system, but abandoned it for another method. I now want to use it again, but I want to start with afresh. Is there a way I can mass delete ALL member warning? Many Thanks Bill
Last reply by Bill Edwards, -
- 1 follower
- 0 replies
- 226 views
Hello ! I've just noticed that fluid view doesn't show all existing topics even if I check all forums and subforums... Is it normal ? I also would like it to show more topics. How can I configure the fluid view ? Thank you.
Last reply by SecondSight, -
- 3 replies
- 218 views
Wondering if anyone has had similar issue and if so how they overcame the problem. Had a scrolling ticker script running fine in Pages using 4.1.x Since upgrading to 4.2.2 it seems the script will not run at all In 4.1.x script was in the page template In 4.2.2 have even tried adding it into the JS tab and including it in the template but nothing seems to work In both instances of where placed it loads into <head> area but just doesn't want to run Anyone any ideas ?
Last reply by steve00, -
- 1 follower
- 4 replies
- 361 views
Hi all starting to do an upgrade and I get an error about the gallery. That directory in the screenshot is missing. I haven't paid for the gallery add on this time. Can I disable or suppress it? thanks.
Last reply by heavyrightfut, -
- 1 follower
- 0 replies
- 231 views
How do I show all articles by current author - eg list all articles by author of current article. For example: When I am viewing an article I'd like to include a block showing all articles by author (excluding current article) - preferably with paging. Would want to use same in profile without using activity feed. Willing to pay for this!
Last reply by christopher-w, -
- 1 follower
- 1 reply
- 372 views
Hi All, Newbie here trying to get to grips with page templates using the cloud version of IPS Community Suite. My objective is to create a custom block which render records in a 3rd party slider. Slider comes with 1 CSS file and 1 JS file. To achieve this I went through the following process. 1.As an initial test I created a simple block plugin template that iterates through article records and outputs some simple html 2. Works ok when I insert it on a page as a custom block 3 Next I created a JS file and a CSS file in the template UI and pasted in the relevant JS and CSS into these files 4. Then I included the CSS and JS files in the…
Last reply by christopher-w, -
- 1 follower
- 0 replies
- 461 views
Hello ! I would like to make modifications to the content which appears in the Leaderboard's "Leaderboard" tab. Rgarding the "Popular content" section ( Showing most liked content since ... in all areas ) do you know if there is a way to exclude specific forums so that topics in this forums don't appear in the Leaderboard ? Or is it possible to allow only topics from a specific forum ? Are there tools to configure this ? Thank you !
Last reply by SecondSight, -
- 2 followers
- 4 replies
- 310 views
I tried to start a facebook page for my site. I don't want all my family and coworkers knowing about my site but I would like to advertise using social networks. I didn't give facebook my phone number and I used a totally new email address. Soon as I signed up I see in the "People I may know list" all friends and family I have ever known. What the heck? How do these goons get all my information??? Does this mean my new page will show up in THEIR "People you may know list"???
Last reply by opentype, -
- 7 replies
- 455 views
as the title says I would like to remove the "A test forum" part of my forums from my website's title. Also, anyone got any good email server recommendations? I have the URL registered though Dreamhost... should I just use them as my email provider for my domain as well ?
Last reply by sweethoney, -
- 1 follower
- 4 replies
- 268 views
I have my clubs displayed on my forum homepage, but my users used to have private sub-forums that accomplished the same thing. The feature they miss the most is being able to tell from the forum index that there was a new post in the forum, which they cannot tell with the clubs. Is there a way to make the club logo on the homepage index be colored if there is new activity or greyed out if there isn't, just like a sub-forum does? Thanks!
Last reply by Joel R, -
- 1 follower
- 5 replies
- 269 views
Price: $X Downloads: 10 Purchases: 5 Can you download it without purchasing it?
Last reply by Misi, -
- 0 replies
- 214 views
I keep getting this error when i click on new content:- Can i do anything to get this working again.. Thanks
Last reply by Philip Gaines, -
- 1 follower
- 6 replies
- 298 views
Here is what I would like to do. Hope someone can tell me how to accomplish. I have created 4 side bar advertising locations. I have placed them at the bottom of my side bar. They are called LowerAD, LowerAD1, LowerAD2 and so on. So I understand the basic (very basic) process. I would like to create a banner location that is specific to pages. For example. I would like to create a custom banner location that appears on all the Index pages. I would like a custom placement for the Index Headder and the Index Footer. I would like to create a custom banner location that appears on the Forum pages. I would like a custom placement for the Forum Heade…
Last reply by CaptJeff, -
- 0 replies
- 246 views
Is it possible to import users and set the system up to have the user create a password the first time they try to login?
Last reply by Josiah Wallingford, -
- 1 follower
- 2 replies
- 259 views
need a solution for this made some custom php and gzip.php now nee to know how to get this to work the issue is when all this is add it breaks the ips them i have not tryed it with any other them but i think this would benefit for us all when it comes to performance Step 1: PHP Configuration Add or modify the following lines in your custom php.ini file: output_handler = Off zlib.output_compression = On zlib.output_handler = ob_gzhandler Now this will take care of gzipping all PHP files. Step 2: .htaccess Configuration Add the following lines to the bottom of a .htaccess file in the root of your website. &…
Last reply by sweethoney, -
- 1 follower
- 2 replies
- 338 views
Hello everyone, I hope there is someone in here that have some decent knowledge to prevent ddos syn flood. As you can see below. Receiving tons of TCP request Time_Wait without PID. I'm running a windows server 2008 server.
Last reply by Tracy Perry, -
- 0 replies
- 199 views
I am trying to clean up my member groups, and whenever I try to mass move or prune members who haven't been active in a number of years to a different folder, it throws an error. Screenshot included. Suggestions, other than going through 11 pages of members and deleting individually?
Last reply by ClubCuddly, -
- 1 follower
- 7 replies
- 259 views
I just noticed that in my 4.2 test board the the word/breadcrumb "Forums" is missing when on the forums tab? In my 4.1 live board it is there (see pics). In 4.2 board whenever I go to another nav bar tab the proper tab shows ie: Guidelines etc. 4.2 screenshot 4.1 screenshot
Last reply by Genestoy, -
- 1 follower
- 0 replies
- 230 views
Is there a way that Cloud Clients can Disable seeing Breadcrumbs and not have it shown?
Last reply by Fierce God, -
- 0 replies
- 243 views
Hello! Please tell me how in IPB3 to place a banner after the fifth or tenth message in the topic, it is very necessary !!!!
Last reply by avgaz,
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