Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,825 topics in this forum
-
- 2 followers
- 2 replies
- 333 views
What exactly does this mean under each group permission settings "Maximum storage space per item of content" which I currently have set at 5120? If a member uploads say 5 images is this setting for all 5 images in a single post or each individual image? I just checked my uploads folder and several images on the server are very large (2356kb and up) with most images in the 100-300kb range. I need to make sure these larger images are not being uploaded to my server. Thanks for any help
Last reply by Genestoy, -
- 0 replies
- 208 views
Hi there, I recently installed IPS on my website and some of the settings such as the blog has a default one named blog but didn't appear in blogs. Does this default blog need to be kept or can it be deleted?
Last reply by 24411yesahc, -
- 1 reply
- 222 views
Hello, is there anyway to have links created from the editor, to open in a new tab ?
Last reply by Joy Rex, -
- 1 follower
- 2 replies
- 273 views
I am worried my forum was infected with something. It only happens to users on android phones (mobile site). Anyone seem this before and know how to fix it?
Last reply by prcdc, -
- 0 replies
- 202 views
I started a new forum and imported many topics/posts with the api. Now I don't see a "New topic" or "Reply to topic" as the user importing the old topics and posts. I think this is the spam defense, there was also a log entry in the spam defense log. The user is not flagged as spammer, but he can't post anything. Is there a way to unblock him? Ok, fixed it now. It was the content limit per day for the group.
Last reply by mrdiablo, -
- 2 followers
- 7 replies
- 373 views
Is there anyway for someone who registers on your ipb forum to request to join a certain member group that has to be approved by admin or mod? I feel like this is a basic function but I can't seem to find it anywhere? Anyone know of a method?
Last reply by joshuaj, -
- 0 replies
- 245 views
If I put this setting on in order to go full SSL, does it mean that all images ever posted will be stored the uploads directory, or do they somehow just go through the server and they aren't actually stored?
Last reply by Dave58, -
- 2 replies
- 198 views
It's very difficult to run multiple groups for subscribers of the channels, workload has gone from adding a single member to a group (Patrons) to now also adding them manually into each and every club. The Clubs are closed, but I'd like for members of Group "Patrons" to be able to join without needing to ask. Thoughts?
Last reply by TheSkyLounge.tv, -
- 8 replies
- 425 views
I have been waiting for someone to sell a theme that is light, pretty, nice colors and reasonable price. Lately everything is dark and for games. Does anyone have plans or has started working in some light themes. www.cafeboricua.com
Last reply by cafeboricua, -
- 1 follower
- 7 replies
- 244 views
I just noticed that there are no new "monthly" folders being added to the uploads folder since upgrading to 4.1.9? Where are the posts/files/images stored now? Thanks
Last reply by AndyF, -
- 1 reply
- 268 views
Can this be achieved? I would like to remove all the admins and moderators from the leaderboards in the forum to allow all the members to be shown only? thanks
Last reply by ltmke11, -
- 9 replies
- 409 views
Since i've upgraded to 4.2 many members are having problems with Tapatalk and i've uploaded the latest "mobiquo" to the server but its still not working... Has anyone got it working? if so could you zip the "mobiquo" file so i could try it out... Thanks
Last reply by ltmke11, -
- 1 follower
- 1 reply
- 292 views
Hello everybody, I've got an problem using the REST-API. I want to update the "customfields" of my members, but it fails. Changing "name", "email",... works fine. I'm using the format described in the documentation (https://invisioncommunity.com/developers/rest-api?endpoint=core/members/POSTitem) and send the request as 'application/x-www-form-urlencoded' (https://invisioncommunity.com/developers/rest-api). I have already created a support ticket asking the exact format for the "customfields". The answer was, but it still doesn't work. Here some fiddler logs HEADER POST /api/index.php?/core/members/3 HTTP/1.1 A…
Last reply by derpunker, -
- 1 follower
- 4 replies
- 183 views
Dear All When a warning is emailed to a member it includes a line "Penalty: Given 1 point which will never expire". I want to remove this line. Using a process of trial and error I have successfully removed it from the HTML email. However, try as I might, I can't remove it from the Plain Text email. I either get an error or it takes out too much text and I lose the other lines. The code is {{$content = $warning->content();}} {{if $content && $content instanceof \IPS\Content\Comment}} {{$item = $content->item();}} {$email->language->addToStack("email_warned_comment", FALSE, array( 'sprintf' => array( \IPS\Member::load( $w…
Last reply by Bill Edwards, -
- 1 follower
- 0 replies
- 235 views
Ok, so I use Chrome and the notification popup for other sites work fine. For whatever reason, it won't work on my site, though I've approved it to do so. Is there a setting somewhere in the forum software that I'm missing or anything else I should look at? Also, it works here just fine as well when I come into the site, it pops up, makes the sound and tells me what I'm notified of.
Last reply by Jim Kelly, -
- 2 followers
- 14 replies
- 270 views
Am just starting to get to use Pages database and am trying to get an image (as per screenie) Have created a database and added a field (logo) and set it to only upload images (as can see it works) The only way I could find of getting image to upload is by using the 'Label: value' (with all the different color backgrounds) and changing css size values for that badge/img style) but am wondering if there is a much easier way or if that is the correct way of doing it Any advice appreciated
Last reply by steve00, -
- 1 follower
- 6 replies
- 321 views
Hello, Been using the profile photo before with no problems... but for some reason it won't let me upload new one the option is gone... is there any settings I need to enable for this?
Last reply by Jim M, -
- 1 follower
- 0 replies
- 221 views
How do you change this globally? Its driving my users mad.
Last reply by optrexnz, -
- 3 followers
- 11 replies
- 359 views
Hi Guys I run a small jquery via advertisements feature. This displays a list of cars i have from a script. Since the upgrade this no longer works. Any ideas how i can get it working again? <script "type=text/javascript"> jQuery(function() { jQuery('#motors-banner-2').load('http://www.XXXXXXXX.com/banner.php?qty=4¬model=1'); }); </script>
Last reply by loccom, -
- 3 followers
- 9 replies
- 330 views
I'd like to create a place for my site users to see the latest site news and changes. Kind of an admin blog but I want it to appear as a prominent option for everyone to get to and optionally to be alerted to new posts. I'd like it to be titled "News & Updates" just as this IPS site does, with any admin being able to post updates into it, but only admins. https://invisioncommunity.com/news/
Last reply by Meddysong, -
- 2 replies
- 236 views
I have a bunch of Forums I have been using like Clubs. Any way I can move those Forums over to Clubs? At least to get started?
Last reply by Michael R, -
- 0 replies
- 231 views
I'm trying to look at url redirects, in particular changing /threads/thread-title.809/ to /2/topic/809-thread-title/ I presume I can do this via nginx but what would the rewrite be?
Last reply by optrexnz, -
- 1 follower
- 3 replies
- 250 views
Hello! I recently purchased the IPS Community App. I am not trying to edit my user-groups a little bit, but struggling to find the answer to a few questions. 1. How can I add icons in front of a member's name that resides in a specific usergroup? Such as 2. How can I make it so that the usergroup's colored name shows up all across the forums rather than just on their profile and on the who's online list? Thank you in advance for your help, and if this is in the wrong section feel free to move it! -John
Last reply by John Peay, -
- 4 replies
- 594 views
Hello! We've recently moved to another server, and during the process we've upgraded the IPB version from 3.4.9 to 4.2.1. Also, yesterday we applied the upgrade to 4.2.2 (it was being recommended inside Admin CP). After all this, we ended up with our server configured and running as described below: - PHP's open_basedir configured to let writable the public_html and /tmp server's directories; - IPB's upgrader to 4.2.2 confirming that the "Upload" directory is writable (sorry, I forgot to take a screenshot of this); - Forum posts 100% accessible and working as expected; - AdminCP working as expected. - Member's Groups with the "Can upload…
Last reply by AndyF, -
- 2 followers
- 2 replies
- 191 views
I'm trying to create a database where members can only view their own records. Does anyone know if this is possible, and if so, how can it be accomplished? I appreciate any help you can offer.
Last reply by PrettyPixels,