Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- Default theme broken after upgrade from 4.4 to 4.7 (latest)
- Last reply by Jim M,
22,826 topics in this forum
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- 1 follower
- 12 replies
- 488 views
though ticket created It seems to be problem since this new move - new name servers,,,, I request IPS stff and management to look into same
Last reply by Rhett, -
- 4 replies
- 284 views
Hi there, Since Google Stopped their paid Site Search services, what have you guys been using instead. I keep receiving complaint about the lousy search engine from IPB and I am looking at viable alternative to be used with IPB 4 Microsoft Azure isn't supported in Canada and seems complicated. What about CloudSearch. Thanks guys for letting me know how you managed to get around the tragic lost of Google Site Search
Last reply by Joy Rex, -
- 2 followers
- 2 replies
- 255 views
I had gotten a new iPhone and for some reason the Authenticator app didn't retain my setup, I went in to my account but can't setup the app because it requires a code, i see the link to reset the Authenticator app but its not accessible.
Last reply by Ocean West, -
- 1 follower
- 1 reply
- 280 views
would anyone be able to help mew to install a web server on my linux vps so i can host my website off it
Last reply by Pete T, -
- 1 follower
- 0 replies
- 216 views
Is there a way to limit number of post/topic created per subforum? maybe rules extension would work, but I have no idea how to write that kind of rule
Last reply by michalm_merged, -
- 1 follower
- 1 reply
- 252 views
Hello ! I've just installed the last patch and I'm now having a problem with email notifications in Outlook and Mail. The sender used to be my board's name (Forums-enseignants-du-primaire). now it's : - Forums-enseignants-du-primaire@ns321456myserverIP.eu (Mail on my iphone). - "=?UTF-8?B?RW5zZWlnbmFudHMgRHUgUHJpbWFpcmU=?="@ns321456myserverIP.eu (in Outlook on my desktop) : This problem has something to do with the Site Name field in the ACP/General Configuration. Is there something I can do to fix this ? Thank you.
Last reply by SecondSight, -
- 0 replies
- 240 views
I run a city guide type community and I am wonder if there is a way to get an RSS feed from maps.google.com on each local guide? Any help appreciated!
Last reply by rookiegirl, -
- 0 replies
- 216 views
continuig with On mobile the flow will be vertical column 1 and then vertical column 2 and then vretical column 3 I want first it should be first half of vertical column 1 then first of vertical column 2 and then first half of third vertical column and then second part
Last reply by Saurabh Jain, -
- 1 follower
- 2 replies
- 208 views
Hello everyone, I made two member groups, "Developer" and "Server Administrator," and placed members in these groups. How can I set it so when people look at the staff page, these members also show up in addition to the Administrators and Moderators? Edit: I apologize, I meant to post this in the Peer to Peer tech support forum. Can a moderator please move it?
Last reply by Tommy Huynh, -
- 0 replies
- 224 views
Nevermind, I got it. There was originally an issue with the entire membergroup that was fixed through the permissions but the particular test account I was using to check it happened to have a moderation restriction applied at the account level that I'd forgotten about.
Last reply by Hezeber, -
- 4 replies
- 542 views
I want first two columns and later three three three columns in a page Two column template is <div> <div class='ipsGrid ipsGrid_collapsePhone'> <div class='ipsGrid_span6'> {template="widgetContainer" group="pages" app="cms" params="'col1', $widgets, 'horizontal'"} </div> <div class='ipsGrid_span6'> {template="widgetContainer" group="pages" app="cms" params="'col2', $widgets, 'horizontal'"} </div> </div> </div> Three column template is <div> <div class='ipsGrid ipsGrid_collapsePhone'> …
Last reply by Saurabh Jain, -
- 2 followers
- 3 replies
- 222 views
Since updating to 4.2, I've noticed that when deleting a Topic, the Topic isn't deleted but remains hidden until you once again choose to delete it permanently. I still haven't figured out exactly how to find those deleted Topcis to permanently trash them? Is there a way to edit that function? I'd like to turn it off so when I choose to delete a Topic it removes it the first time. It would seem to make sense for there to be a choice on first stab at deleting a Topic to choose whether to save it as hidden or to permanently delete it....
Last reply by Allen Bradford, -
- 1 follower
- 3 replies
- 257 views
Hey guys, I remember that I was able to add on the right side of the community some block items in the past, but now I cannot do it anymore, why is this happening? It'S the same case in the default theme.
Last reply by opentype, -
- 5 replies
- 272 views
I'm having trouble migrating my members... I have no uploaded avatars folder, and no desire to move them, but I cannot get a valid value in this field nor find a way to skip it... Is there a file I can edit to skip this requirement? I'd like simply to migrate the users with no other data.
Last reply by AndyF, -
- 2 followers
- 6 replies
- 291 views
I have seen websites which restricting copying ..how this can be done...
Last reply by Nathan Explosion, -
- 2 followers
- 0 replies
- 270 views
Hi All, Twitter does a pretty poor job of scraping content to boost the appearance of the Twitter Card in the tweet. Basically, if no og:image tag exists, Twitter shows a default thumbnail. Facebook at least crawls the page to grab an image. Is there a method or property in $topic that will give me the URL's of any images? Or maybe in another variable somewhere? I could then just add the URL to the og:image meta myself and at least have good looking thumbs in Twitter. Thanks guys, Christian
Last reply by Prank, -
- 1 follower
- 12 replies
- 460 views
Hi there, I've been neglecting my forum for ages,really because all my members seem to prefer Facebook. Anyway, trying to get back into my forum, upgraded it a few days ago and puzzled why it looks different. At the top of my forums, in the area where the breadcrumb is, I can't see the text as the background is hiding it. I'm sure this used to be white or light grey before. I'm trawling tjrough the ACP and can't for the life of me work it out. Any suggestions?
Last reply by Lenny Warren, -
- 3 followers
- 9 replies
- 1.2k views
I am considering moving from my current webhost & am looking for recommendations & could someone please point me to the server / hosting requirements - specifically having to do with the MySQL version? I have been going around in circles in InvisionPower's site & can't find it anywhere. Thanks!
Last reply by Pete T, -
- 1 follower
- 3 replies
- 226 views
Ive just done the update to v4.2.4 and I've hit major wall, the menu to your account details has stopped working.... the menu that appears under your username, located at the top right of every page. Any ideas?? before my members kick off??? Also I'm having reports that my members can't access the text editor in Private Messages, any ideas on this?? In fact its all the drop down menus which have vanished from the top bar, where the +Create, bell icon, PM icon are located!!
Last reply by Joel R, -
- 2 followers
- 11 replies
- 377 views
Hey guys, I tried to convert from vbulletin 4.x / 3.x into IPB 3.4, but I am getting this character issues what is the reason for that? ipb is not accepting some turkish characters like the letter "i" without a dot on it. ı I also installed a turkish language pack, but still the same.
Last reply by Dragoris, -
- 1 follower
- 2 replies
- 350 views
I can't for the life of me fine the way to return 1 result for a query. Right now I'm using \IPS\Db::i()->query("blah blah blah") Then a foreach, which will only run once. Is there a more efficient way of doing this?
Last reply by IndianaJoe, -
- 2 followers
- 8 replies
- 391 views
I moved domains how do i change the name to the new website in all places? like: how can i change the title and that ^
Last reply by sudo, -
- 2 followers
- 4 replies
- 368 views
https://invisioncommunity.com/ The page is in various section ... for each section the background changes.... whats this si actually called that I can search in google as well... I can surely edit from source code..... even this page https://invisioncommunity.com/features/ Blue white green - the various different sections ------------------ How to make a footer like this site ?
Last reply by Fosters, -
- 1 follower
- 1 reply
- 241 views
I can create new pages but when I go to the site and open the Page Builder and the menu opens up, I can drag blocks over to the page but they do not load onto the page. This also happens with existing pages that were previously edited this way. I have disabled all plug-ins, checked my permissions and still no go.
Last reply by Ford Doctor, -
- 3 replies
- 307 views
Anyone here use Shopify with their IPS forum?
Last reply by Saurabh Jain,