Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,827 topics in this forum
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- 11 replies
- 565 views
I want to make sure 4.3 works on my site before I go live with it. Currently I don't have a proper test environment (something I have been meaning to address for a long while) This issue is that I have a very big DB and even bigger attachments folder. ~500GB so I can't exactly copy my site somewhere else easily. Is there some way I can set the site up on my local machine and perhaps just copy over this months attachments only? I imagine it would be ok to have broke attachment links in most places as long as it's just a test environment. I have windows. .. WAMP? Advice please.. Thank you ?
Last reply by LiquidFractal, -
- 1 reply
- 359 views
It turns out that my theme does not support 4,3 and is breaking a whole lot of features on my site. Even the drop down at the footer and the option to change the default theme rhtough the Admin CP. How can i reset to the default theme? should i delete all themes and is there a way to upload / get the default theme?
Last reply by AlexWright, -
- 2 followers
- 2 replies
- 382 views
Receiving the following error on promotion attempts from Gallery or Events Fatal error: Call to a member function html() on null in D:\InetPub\vhosts\ctg501.com\httpdocs\community\system\Theme\Theme.php(824) : eval()'d code on line 1782 Any suggestions?
Last reply by Alay, -
- 1 follower
- 2 replies
- 212 views
After upgrade to 4.3, all the videos uploaded in posts are shown as links. I have to edit the post and then inserted videos again with + button. Then I save the post and videos embed correctly. What do I have to do to make the old videos all embed?
Last reply by pequeno, -
- 0 replies
- 204 views
Hi there, On Google AdSense image ads, there is a Close button and also a Help icon. I noticed that these two buttons are appearing on top of the IPS overlays, such as the Notifications panel: I am finding it quite distracting. Has anyone found a way to address this?
Last reply by Optic14, -
- 4 replies
- 344 views
Afternoon! I have a couple of questions about profile fields and choosing who can view what. Firstly, I have a number of profile fields that are marked as required, all of which need to be filled out on registration. I made these required by flagging them as such within the "Edit Question" form as I built the profile. On the "required" section of the "Profile Completion" tab, though, there are only check marks next to two of the questions, when there are quite a few more that are required. If someone could explain to me why that's different and what the "Profile Completion" tab is used for, I'll be grateful. Second, I'm trying to find out where the permi…
Last reply by Pupper Puppet, -
- 1 follower
- 4 replies
- 345 views
I don't want to leave IPB but I have a major issue I need to figure out. I am setting up a membership site on WordPress. We are using a learning management system to sell courses. The membership would grant access to all of these courses. The problem I am having is that I can't figure out how I would restrict access to specific areas of IPB based on the user being a member or a non-member (student). Any ideas? Software we use: ActiveCampaign WordPress with ActiveMember360 and LearnDash LMS IPBoard There doesn't seem to be a way of integrating IPB with ActiveCampaign through the tagging system.
Last reply by Josiah Wallingford, -
- 3 replies
- 226 views
Good morning! I have a bit of an odd situation. I had reason just now to look at the IP logs for one of my members. There were three IP addresses in her history. One was her home. Another was her office. And the last one was, to my surprise, mine. The only possible explanation I can think of for this is that, on the day my IP address appears in her history, I went in through the ACP and changed her display name. Would that show as me accessing her account? Thanks for any help you can give!
Last reply by AlexWright, -
- 1 follower
- 0 replies
- 196 views
I want to disable the drag and drop in the CKE editor. I have tried a couple of internet suggestions by adding certain code to the config.js file for the CKE editor but they don't work. Has anybody done this? Thanks
Last reply by Genestoy, -
- 2 followers
- 7 replies
- 583 views
When trying to login or register with facebook I am getting this error. Insecure Login Blocked: You can't get an access token or log in to this app from an insecure page. Try re-loading the page as https://
Last reply by Joel R, -
- 1 follower
- 15 replies
- 322 views
Does anyone know how to left align the member info below the avatar in the author pane? Hopefully in the custom.css Right now it looks like this-- Gender: Location: Vehicle: Vehicle Model: Vehicle Year: I would like it to look like this-- Gender: Location: Vehicle: Vehicle Model: Vehicle Year:
Last reply by Genestoy, -
- 0 replies
- 206 views
Hello After the upgrade to 4.3.1 the "Maximum storage space per item of content" is no longer per content but per post. Is it supposed to be that way? For example: If I set the limit to be 500 kb per item in previous version I could still put two pictures (items) in one post as long it was below 500kb each.. After upgrading to 4.3.1 I will get an error when overriding the overall limit even if the pictures are far below 500 kb each but the sum is beyond 500 kb: //Richard
Last reply by riand1, -
- 1 reply
- 224 views
We recently installed Sales Portal Pro 2.4.0.5 Permissions are correct, however all groups that should can not create a offer Have tried different accounts, groups, re-checking permissions in admin cp | applications etc. All attempts to create an offer, receive the following message: You don't have permission to add offers Have tried to get ahold of the author, have posted on their support forum without response. Does anyone have any ideas or suggestions, thanks.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 211 views
Hi, we need a bug tracker / support tickets system for our community. Our beta testers without admin CP access should be able to use it. We also need a system where suggestions for the project (not bugs) can be made and voted. What do you use on your community? Pages? 3rd party system (how integrated)? Custom app? Sonya
Last reply by Sonya*, -
- 2 followers
- 1 reply
- 234 views
I have had an email asking me to submit my existing Facebook permissions for review. When I try to submit for review it is asking me to check permission boxes Does anyone know which permissions i need to check for IPB log in and Facebook Promote? Attachment is just an example, obviously scrolls down to more permissions. Thanks
Last reply by opentype, -
- 2 followers
- 2 replies
- 409 views
Pretty smooth upgrade, except for this ... Seems the search options are out of wack a bit. Here's the screenshot for all to see what I get on every page. http://aufamily.com/forums Quick fix ideas? ?
Last reply by BomAle, -
- 1 follower
- 6 replies
- 353 views
There's one thing I've noticed on Invision it lacks that many other forum do have, which is when you view a post that includes quote, there's button to go to the original quoted post. Is this an option or just non-existent?
Last reply by Joel R, -
- 1 follower
- 0 replies
- 236 views
Does anyone have an existing screencast for the Facebook login process? It is a requirement for the user_posts permissions. Thanks
Last reply by Quotes, -
- 0 replies
- 213 views
I've got a custom field that I'd love to be able to see in the Admin control Panel member list.. is there a way to control what fields show up in there? Currently it's just Display Name, email, Joined, Group, IP Address... Is there a plugin for this? Also, is there a plugin that lets you edit fields directly on this page instead of having to open up the entire user page? thanks!
Last reply by jasonschleifer, -
- 1 follower
- 14 replies
- 363 views
I wanted to change the first day of the week from sunday to monday. However I found no option to achieve this, so how can I do this? I noticed that when using 'Unread Content' (Activities) content that has been created before sundays will show up under 'Last week'. Is this a bug? Can it even be configured somewhere?
Last reply by bfarber, -
- 1 follower
- 3 replies
- 255 views
[[Template core/admin/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] I mean I'm assuming it's actually logging ofc, but that's all I'm getting, and since I cant get to AdminCP I can't really restore anything from it. The site is running ok otherwise. This happened when I was removing/uploading a new plugin I'm developing for my site.
Last reply by VectorPlexus, -
- 1 follower
- 1 reply
- 243 views
When I load the blog page set in the grid system there seem to be a delay in the loading process showing the post stretch out in all their glory instead of just the featured image and the excerpt. Any way to fix this. I have my site in the cloud.
Last reply by opentype, -
- 1 reply
- 228 views
Hello fellas. I want to place content in globalTemplate, but I want this to be shown only in areas that I choose. Now, how to check each application? Somethink like {{if APP PAGES }} <-- Content --> {{endif}} {{if APP FORUMS }} <-- Content --> {{endif}} {{if APP GALLERY }} <-- Content --> {{endif}} {{if APP NEXUS }} <-- Content --> {{endif}} {{if APP BLOGS }} <-- Content --> {{endif}} {{if APP CLUBS }} <-- Content --> {{endif}} Would someone be so kind to show me how to do this? Sorry I'm not a coder ? Cheers!
Last reply by Heosforo, -
- 6 followers
- 19 replies
- 1.6k views
Hello. I cannot understand why the Facebook Login guide of IPS not works. I followed all steps for two different platforms (same versions, same theme...) but in the 2nd one it not works and I have a URL/domain error. It is possible to know if the Facebook Login 2.11 API works with IPS 4.2 platform? Can someone help me?
Last reply by Songstuff, -
- 1 reply
- 193 views
Hi, Is there some way to make IPS community to support some kind of multilingual management making it easer to have the same community in multiple languages ? Or the only way is to have as much IPS instances (and licences !) as languages you want (or need) to support ?? Thankyou in advance for your answers and advices, Z
Last reply by Octi,