Stefan Johansson_72643 Posted May 11, 2018 Share Posted May 11, 2018 I get this error a few times I send out emails. I think this is due to a member trying to unsubscribe. Anyone knowing how to handle this? Link to comment Share on other sites More sharing options...
Adlago Posted May 11, 2018 Share Posted May 11, 2018 Error Bulk mail Guest? Check Your Moderator CP - IP Address tools for this IP (74.217.90.250) Link to comment Share on other sites More sharing options...
Stefan Johansson_72643 Posted May 13, 2018 Author Share Posted May 13, 2018 We can (naturally) only email to our members. I think this error is triggered when a member that received an email clicks the "unsubscribe link" without being logged in. In my adminCP error log I see the following post (photo 1 below). Of note, when I click on the URL there, I get a "Succesfully Unsubscribed" page (photo 2 below). Link to comment Share on other sites More sharing options...
Adlago Posted May 13, 2018 Share Posted May 13, 2018 When a Bulk mail recipient clicks Unsubscribe, this feature is executed by its default browser. In my tests I use the Chrome browser and everything is OK. Ask your user with this error / with his IP you will find out who this user is / - who is his default browser and version. There may be a issue with a browser or browser version. Link to comment Share on other sites More sharing options...
bfarber Posted May 14, 2018 Share Posted May 14, 2018 I would recommend submitting a ticket so we can take a look. Link to comment Share on other sites More sharing options...
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