Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Security Flaw Allowing Unauthorized Access to User Accounts
- Last reply by fmro,
23,005 topics in this forum
-
- 1 follower
- 0 replies
- 237 views
I have users in my ACP with a Warning symbol but without text. IPS 4.3.5 Example:
Last reply by pequeno, -
- 19 replies
- 508 views
Hello All, I am looking for some help moving the entire database from my old server to the new one. I am not sure how to go about doing it, I was able to "restore" the old SQL database into my new server, however my old MySQL database has a different name (not anymore), username, and password, so I don't know how to point the new server to the imported database. Can anyone help me or direct me on the easiest way to do this?
Last reply by PECarter, -
- 1 follower
- 3 replies
- 285 views
I want to do a conversion from myBB for just the members that are on there. I don't want this conversion to mess up the members that I already have on my IPB community forum. Can someone assure me that running this members conversion won't mess up the current existing members on my IPB, but instead just "add" to them?
Last reply by Aaron Kirk, -
- 0 replies
- 227 views
I would like to see My Forums Categories in an open state so you can see forums within. So it looks just like the image. all my categories start closed.
Last reply by Reality Capture Experts, -
- 2 followers
- 4 replies
- 279 views
I've just noticed that guests can no longer see poll results, they now see "You do not have permission to vote in this poll, or see the poll results. Please sign in or register to vote in this poll." I've not touched a setting and swear it didn't used to be like this, must have changed when those little ? icons were introduced. Is there anyway to allow guests to see the results or is this a thing now?
Last reply by Joel R, -
- 3 followers
- 12 replies
- 355 views
This is getting old. Is there any way to stop this repeating activity stream and just have it post once? (Locker or Limited Slip) I don't need to travel through 2 pages worth the same post over and over to find the next post. Can't this be just one time taking you your last read post?
Last reply by Mopar1973Man, -
- 0 replies
- 287 views
Hello. I'm creating a few fields, but i got a question if this is possible to achieve? Member can choose gender: Male, Female or other If member select other, is it possible to add a "text" field so they can write what they want? Member choose: Other -> typed text in "Other" are shown as gender type
Last reply by Warzone, -
- 1 follower
- 1 reply
- 234 views
I want to send out an email to people whenever I want too. How do i do this? Is there an option with IPS4?
Last reply by opentype, -
- 3 followers
- 7 replies
- 375 views
But I checked the email against our user directory, no one with this email exist. See message below. Has anyone here received the same message like this? Thanks for any enlightenment. And, do we have the ability to see members conversations between each other? I have found none in the admin area. Neither am I interested in eavesdropping even if the ability was available. Thanks folks. i report website for private messages ( batmanmods1337@gmail.com ) said: i will report your site 2 Washington dc {for This includes private messages, which we have the ability to read,) facebook did the same thing you should not read othere members message…
Last reply by JohnCourt, -
- 2 followers
- 4 replies
- 244 views
How can I enable the right panel on the main page? Or at all. Did not find such a setting ?
Last reply by steve00, -
- 1 follower
- 2 replies
- 276 views
I have the editor set to “Go to next line”, which displays fine in topics. But, because the editor enters a blank <p> line in-between paragraphs, it shows 2 empty lines between paragraphs in emails for followed content. It also does this in some apps that pull in content. So emails and these apps look wrong with all that white space in-between paragraphs. Surely, it’s not meant to be like this, and paragraphs should have one blank line in-between them everywhere, for consistency?
Last reply by Millipede, -
- 2 followers
- 7 replies
- 336 views
I recall a setting that prevents ALL CAPS in titles .. but can't find that setting now. Can someone help? Thanks!
Last reply by Meddysong, -
- 1 follower
- 3 replies
- 323 views
Hello. How can I set the color of this menu (e.g. yellow)? Please help. ?
Last reply by Pjo, -
- 1 follower
- 2 replies
- 319 views
I never had this issue before but there's something weird going on at my site: My hosting provider keeps sending me warnings about the size of my forum's database. I have a forum with around 35.000 posts. Its size has always been around 300 MB. Recently, the size of the database has more than doubled (over 800MB, when the limit is 750.) At least that's what "Mysql Databases" says. But then, when I click on phpadmin, and I check the size of the tables on that database, it's still 3xxMB. Where are the other 4xx MB coming from?? The odd thing is that if I make some changes on my site, like changing the file system from data storage method from file system t…
Last reply by bfarber, -
- 2 followers
- 3 replies
- 316 views
In editor settings I’ve had it set to go to next line since upgrading to 4.1 If I change that to start new paragraph all the posts from the last year will have double gaps like I’ve done in this post Any way to prevent this?
Last reply by marklcfc, -
- 20 replies
- 1k views
When I ad the Popular Contributors, Top and Post feeds blocks to the sidebar, ads are appearing within the blocks? Why and how do I get rid of them?
Last reply by jackflash, -
- 2 replies
- 307 views
my forum upgrade messed up and I'm told some files need 644 whilst others need 777. Is there a list of files which need to be writable? I can't find it if there is
Last reply by bfarber, -
- 5 followers
- 16 replies
- 634 views
When I add an event to my calendar it puts itself in a day earlier. For example, I have an event which occurs each year on the 13th July. I have edited the event and all the details are correct, however, when I view the calendar, its showing on the 12th July. Every event is the same, regardless of the date I enter, the event is populated the day before. Some of my events include deaths, so I don't want to insult anyone by getting the date wrong. Im sure I have seen this issue raised before. Any help appreciated.
Last reply by bfarber, -
- 1 follower
- 2 replies
- 272 views
Translated the second forum on PS4. I'm in the administrators group, everything is right, but the themes there are no moderator! Where's damage? At the first forum everything is OK.
Last reply by Egorkin, -
- 1 reply
- 268 views
Hi, My forum is working well, however I would like to have a pagination for the topic posts. I saw it was possible to do it but i didn't find how to do it. Could you help me on that ? Best regards
Last reply by AndyF, -
- 2 followers
- 1 reply
- 310 views
Can someone please tell me how to add a custom database field to a feed block? I have a home page with a block showing records from my "Articles" database, which includes a field named "teaser". I remember this was pretty easy with IP. Content, but with Pages I can't figure it out. Here is what I've tried so far: I created a new block using Pages > Page Management > Blocks > Create New Block. In the Create New Block dialog I selected Type: Plugin and I tried both "Record Feed" and "Feed from Articles" for the Plugin Type. Then under the Content tab I selected Template: "Default template" and "Use as a base for a custom template". That get's me the …
Last reply by opentype, -
- 1 follower
- 1 reply
- 266 views
I am setting up a physical store item to sell on my site. This is not an item I stock and I would like a notification email with the full order details automatically sent to the manufacturer. Currently the notification email only includes the information below. Is it possible to add more through a setting I have overlooked, or does this need manually coding in?
Last reply by Steve Bullman, -
- 1 follower
- 2 replies
- 223 views
I am looking for a Web Developer to can make adjustments in the mdPanel Theme which I just installed.
Last reply by Boruch Akbosh, -
- 2 followers
- 8 replies
- 357 views
Hi, I don't suppose someone could point me in the right direction on something please? I am trying to add a white transparent background to the excerp to make the text stand out a bit better but cannot work out what the selector is? I have tried all sorts. Thanks in advance! https://arbtalk.co.uk/arborist-reviews/
Last reply by Steve Bullman, -
- 2 followers
- 2 replies
- 266 views
I have just installed 4.3.1 and would like to get the best from ElasticSearch. I read that we can add custom synonyms or mistypes. Which is the best way to do it?
Last reply by sobrenome,