Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- 4.7.18 - Support request removed ?
- Last reply by D-Trox,
22,828 topics in this forum
-
- 1 follower
- 0 replies
- 202 views
Hi all, working on a migration from vbulletin 4 to IPB, in the VB board members make use of bb code to give their signature content a color, they also make use of embedded scripts (pregnancy counters from external source) in the IPB migrated signs all the content is plain text and no links or embedded scripts do not work anymore. for instance <content> and do not work anymore can they only work when global setting for html is active? wrong category i assume, i also see that colorcodes are working here and also the banner does show, what settings do i need for this to work
Last reply by Jheroen, -
- 5 followers
- 14 replies
- 540 views
Is it possible to control what kind of content from the other apps is automatically posted on user profiles? I am using the gallery app and I don't want my users profile pages to look like this (see image below) when they create a new album and upload a bunch of photos. I just want the entry "gallery album" to be visible on user profile pages - and NOT every "gallery image" posted. Please tell me there is a way to fix this?
Last reply by Optic14, -
- 3 replies
- 189 views
I have two communities 1 on domain other on sub domain say xyz.com second on sod domain abc.axyz.com I want all members on ayz.com can login to abc.axyz.com with their same login The sites accept FB and google login as well
Last reply by Fosters, -
- 2 followers
- 3 replies
- 195 views
Hello, I would like to avoid email addresses in posts to prevent spamming. Do you have an idea of how to manage that?
Last reply by Jibeji, -
- 1 follower
- 0 replies
- 194 views
Good day folks, I have set up my Oauth for Word Press, using "Option B" at this tutorial https://invisioncommunity.com/4guides/how-to-use-ips-community-suite/social-sign-in/43-and-above/wordpress-r304/ I have followed the instructions verbatim, when I go to test the configuration at the miniOrange oauth plugin on my Word Press site, I get this error message: I went ahead and installed the login button per instructions, for the Word Press site, and I am still getting the same error message, has anyone had any experience with this? Thanks for any help. John
Last reply by JohnCourt, -
- 1 follower
- 3 replies
- 279 views
After upgrade to 4.3 start applications from the admin center and perform tasks. But occasionally an error is thrown: "Sorry, you do not have permission for that! 1S111 / 1 Out of range value for column 'topics' at row 1". I press F5 and after 20-30 seconds again an error. What could be the matter?
Last reply by Egorkin, -
- 1 reply
- 259 views
Heres a concept, I kicked around modifying our forum page a bit... any way to make THIS our homepage? It's a forum: http://www.theskylounge.tv/forums/forum/70-on-approach-topics/
Last reply by Ramsesx, -
- 2 followers
- 3 replies
- 253 views
We experienced a huge drop in online guests when we upgrade from IPB 3.3 to 3.4 recently: Is this a bug?
Last reply by Joel R, -
- 1 follower
- 3 replies
- 323 views
I am trying to upgrade from the 4.3 beta to 4.3.1 and keep getting the error below. What should my permissions be? I tried 777, 755, 666, and 644
Last reply by penkay, -
- 2 followers
- 11 replies
- 299 views
I was wondering why I don't see the feature "like a post" "thumbs up" kinda thing. is it possible I have it turned off.? and where might that bee? I have searched the backend quit a bit.
Last reply by Joel R, -
- 1 follower
- 1 reply
- 254 views
Hi guys, Just wondering if I can delete the contents of my search index table if I'm using elastic search? The table is huge and causes problems when backing up. Thanks Christian
Last reply by Prank, -
- 1 reply
- 296 views
Where can i report this? Or you can do it? I tested in the demo online and the same problem exist. Using the new service suscription in the forum when the user pay the first time all is fine but when this will renew i get this message I see the problem is the table 'nexus_invoices' column i_items i see in the json object something like this [{"act":"renewal","app":"nexus","type":"subscription","cost":"10.00","tax":null,"quantity":1,"itemName":"Renew: 1 Day","itemID":9,"physical":false,"methods":["*"],"cfields":[],"extra":null}] and should be like this [{"act":"renewal","app":"nexus","type":"subscription","cost":"10.00","tax":null,"quantit…
Last reply by Adriano Faria, -
- 2 followers
- 5 replies
- 380 views
Hello I received errors on my update due to my files not being updated apparently on my side. Can someone who is self hosted explain the process of updating IPB? I am new to this and want to make sure I do it correctly and avoid data loss. Thank you!
Last reply by Joel R, -
- 1 follower
- 2 replies
- 388 views
Hi all, Is anybody else finding that the ?autoplay=1 tag for embedded YouTube videos in iframes is removed after posting? Has anybody found a work around for this? For context, this is what i'm entering: <iframe allow="autoplay; encrypted-media" allowfullscreen="" frameborder="0" height="100" src="https://www.youtube.com/embed/Sskr--f66ZI?autoplay=1" width="200"></iframe> But when inspecting element after posting it removes ?autoplay=1 entirely from the src="" section. Seems fine with videos from other sites such as Vimeo. Any ideas?
Last reply by Nat Devine, -
- 2 replies
- 245 views
After the latest update pictures are no longer resized on mobile themes... or is it just me?
Last reply by peter.bond, -
- 0 replies
- 205 views
Hi, I've been wondering if there is any way to know who upvoted/downvoted answers. I suspect some of my users to downvote everyone out of selfishness or saltiness. Juge by yourself. https://www.depotoir.ca/topic/19456-on-vous-remet-cet-affreux-instrument-quen-faites-vous/ I didn't see any option in the admin or moderator panel. Thanks ?
Last reply by xdrox, -
- 4 replies
- 251 views
Hi I was using this feature "Rewritte URL's" so that URLS do not include index.php following instructions from IPS help and adding the .htaccess file they include: <IfModule mod_rewrite.c> Options -MultiViews RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /404error.php [L,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> The problem ... when using this option, I can't sign in from the ACP as another user. I normally do this a lot to help users to set up their accounts without asking their passwords. …
Last reply by AndyF, -
- 2 followers
- 4 replies
- 425 views
Just did the 4.3.4 update last night, now large images are breaking out of bounds in Safari at least (have not tested other browsers yet. http://www.detectorprospector.com/forums/topic/6795-doing-the-monster-mash/
Last reply by opentype, -
- 0 replies
- 223 views
Since last week we experience issue regarding registering and logging in with Twitter. If you click on login with twitter I get. Something went wrong. Please try again. Everything is setup according to the manual. and it used to work great. got it fixed by using another callback url https://yoursite.net/oauth/callback/
Last reply by ChurchOfPop, -
- 1 follower
- 2 replies
- 230 views
Hello, I just realized for mobile users when they try to "register" a pop up appears, however, there's no scroll bar. How would I adjust all "sign up" to go to the default /register/ page instead of a pop up? Thanks, BB
Last reply by BostonBob, -
- 2 followers
- 8 replies
- 358 views
Nothing refreshes over Cloudflare SSL. I tried to empty cache. What else can I do?
Last reply by mrbo, -
- 2 followers
- 4 replies
- 272 views
I'd love to be able to set a dropdown option (limited options) for a profile field and have each user be moved into a group based on that choice, which can be changed by them. I can't seem to find anything that does anything even close to this yet. Any ideas? I need it especially for selling ads so that people select a group to advertise to.
Last reply by AlexWebsites, -
- 2 followers
- 10 replies
- 660 views
After updating to 4.3.3 on 6/12, the size of my database when I do a mysql dump went from 3.1 gigs, to 9.0 gigs. What is going on with this update? There is no way my database could grow that fast unless there is a serious issue with this update. How can I get my database back to its correct size?
Last reply by sadams101, -
- 2 followers
- 2 replies
- 245 views
Last reply by Daniel F, -
- 5 replies
- 325 views
Hello, We have about 20+ clubs on my forums and I'd like to post the forums on the "front page" but its so many that it becomes cluttered. Is there a way -- that ONLY the clubs you are a MEMBER of -- shows on forums page? There are clubs that people have no interest in -- and those forums should be hidden from their view. If there's not an option -- it should become an option for Admins to "show only" forums to "club members" on the front page. So if you decide to leave the club -- those forums then become hidden view. If you add yourself to a club -- you suddenly see that "Clubs" forum on the front page. Is this something that is in the works? Or …
Last reply by Adriano Faria,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
