Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
- Security Flaw Allowing Unauthorized Access to User Accounts
- Last reply by fmro,
23,005 topics in this forum
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- 1 reply
- 253 views
For a while now I'm getting an odd Pop3 error in my Systems Logs but not really sure it affects anything. Email seems to works fine, so I wonder if anyone knows what this means, it happens every 10 minutes and it's been going for months. The urls where the error occurs vary.
Last reply by PPlanet, -
- 1 follower
- 3 replies
- 391 views
Hi All, My server guys agreed to enable AutoSSL for my website. So what all the things to look for before/after enabling HTTPS. I can see below guide is helpful : 1) But please let me know if any other settings to be changed ? or any things I need to consider ? 2) I read in a discussion to enable 'serve images locally?' setting when HTTPS is enabled. Where can I find this setting ? 3) In my old posts, if I displayed images from a HTTP URL OF MY WEBSITE, what will happen to those images ? They give any error ? Do I need to modify all image paths ?
Last reply by Surendra.S, -
- 2 followers
- 2 replies
- 497 views
Hello, I'd like to add padding around quoted text and then start a new paragraph after it. Can I do this with CSS or something?
Last reply by opentype, -
- 2 followers
- 2 replies
- 275 views
Our website has been silent the past few months as our group has put projects on hold. We recently started a new project and a member of the website told me they were unable to react to posts. So I figured it was just my software being outdated. Updated it and checked through all the settings I could find on reactions and still not able to fix it. anytime a reaction is given the response "Sorry, there was a problem reacting to this content." any quick suggestions? I searched the forum, but did not seem to find any luck.
Last reply by Aiwa, -
- 1 follower
- 1 reply
- 246 views
Somewhere along the line, IPB disabled the default status updates setting. They just recently added a setting to allow you to enable the default setting, for new accounts. How do I mass apply this to existing members? I have new members groups with this "group level" setting turned off by default. Regular members enabled.
Last reply by Xenboy, -
- 3 followers
- 10 replies
- 254 views
I have noticed something since upgrading to 4.3.5 as some posts seem to keep re-appearing in the unread topic list when they have actually been read. Is this because "maybe" the poster has edited the post? Is this normal behavior now? Thanks
Last reply by Genestoy, -
- 1 follower
- 5 replies
- 477 views
Hi, just installed IPB 4.3 on an fresh installed VPS, however everytime I want to login to the ACP i get redirected to the ACP Login page with the error "NO COOKIE" in the url. Anyone expierinced smiliar behavior and maybe knows a fix?
Last reply by Craig Seeman, -
- 2 followers
- 0 replies
- 242 views
Hello, Is there any way to format the subforum list underneath a forum so that the individual sub-forums are each listed on a new line? By default it is horizontal. I'm concerned some of our users might miss any forum that does not appear on its own line. Especially with some of our sub-forums, which have long names, it's a bit hard to read. Thanks!
Last reply by John T Davis, -
- 1 follower
- 5 replies
- 364 views
Hello, all, Our forum is a paid member benefit for our professional organization. Occassionally, members' paid accounts will lapse for one reason or another. We're not using any sort of single sign on (SSO) at the moment, and unlikely to implement that anytime soon. I would like to do the following when a paid account lapses: Remove the Member's Ability to Access Any Part of IPS. Even logged in, I don't want them to be able to see anything. Retain the IPS Account. It's possible that a lapsed member will become active again, so I would like to preserve a suspended account so it can potentially be reactivated later. Allow Members to Continue to V…
Last reply by John T Davis, -
- 1 follower
- 10 replies
- 401 views
Sorry I made this topic at the lounge I realized I was posting at the wrong section. I hope anyone here can help me while I wait for the tech support, they are taking forever. I'm so worried because my forums is very active... Got this error during an update http://forums.benlotus.com Can anyone help me? -- I already opened a ticket and they take so long to respond. My forums is very active so I need a fix to it urgently.. It happens when I date from 4.1 to 4.3 (Latest) So far I have not changed any file. I dont even think the update go through because I did not FIX the FTP info yet.. It didn't let me. It just went through it really fast and showe…
Last reply by Cach Doan, -
- 1 follower
- 1 reply
- 278 views
Currently I have to manually add points to members who vote in polls. Is there anyway or any plug in that can do this automatically? Needs to be specific polls too, not any poll.
Last reply by AndyF, -
- 6 replies
- 547 views
Yesterday the usual Admin CP link on my legacy forum stopped working and displayed a Driver Error: If I change the URL to a specific page inside Admin CP, such as the one below, I can log in without issue. /forum/admin/index.php?app=core&module=applications§ion=applications&do=applications_overview Generated SQL error is: Date: Tue, 14 Aug 2018 13:19:58 +0000 Error: 1064 - You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near 'rows FROM ibf_sessions WHERE running_time > 1534249198' at line 1 IP Address: xx.xx.xxx.xx - /forum/admin/index.php?adsess=a2…
Last reply by bfarber, -
- 1 reply
- 236 views
is it possible getting country alone from Address filed in {content} user post info pane? as it would post whole address... I just want to get country in post pane info.
Last reply by Adriano Faria, -
- 1 follower
- 0 replies
- 238 views
I am upgrading from IPS 3 to IPS 4 and need to convert data from old custom module to Links Directory. I have written a converter. Now, when I start a new conversion in IPS, it does offer only "Member and System Information" for conversion. But I do not need to convert members or system information, it's upgrade and all the core data is already there. I need to convert just links. How can I bypass member conversion?
Last reply by Sonya*, -
- 2 followers
- 4 replies
- 296 views
Hi, I'd like a Category in which no one can post. But users can post in its subcategories. However, I want to show all the records from child categories in the parent category. In fact, it seems that it's possible as the list "zone" says "3 XXX in this category". However, it doesn't show any record in the list. Example attached. Cheers, Ibai
Last reply by opentype, -
- 1 follower
- 3 replies
- 264 views
I currently use PayPal, by upgrading I mean getting an SSL certificate and, as I understand it, keeping the whole process on the one site. Have people found that to be beneficial sales wise?
Last reply by Sovereign Grace Singles, -
- 2 followers
- 1 reply
- 246 views
Has this always been the case? It’s not ideal at all
Last reply by Joel R, -
- 1 follower
- 4 replies
- 288 views
We have a client who's currently using Bookly within WordPress, but they're interested in migrating the functionality portions of their site to Invision. The calendar does most of what they need, but the one thing it lacks is preventing overlapping events in the calendar. Is it possible for the Calendar to do this? Where would I begin to look to build this out? We just need a message to pop up saying their event conflicts with an existing event in the same calendar. We'd be willing to pay for the development if there's a good path forward, but suggestions or pointers are very welcome.
Last reply by Joel R, -
- 1 follower
- 3 replies
- 360 views
Hello, there. The uploads folder of my forum is taking the majority of the space of my disk and I suspect that some versions of IPB during 11 years of use generated a lot of useless files that could be prevented as seen here: https://invisioncommunity.com/forums/topic/441756-a-lot-of-images-avatars-in-monthly-images-folder/?tab=comments#comment-2717096 Is there a way to remove the uploads folder and start from scratch ? Even if this makes users reupload their stuff... I'm asking because the uploads folder is the most unnorganized thing I ever seen in my life. There's cssfiles, profile pictures, ads images all in the same place there... Any help would …
Last reply by bfarber, -
- 4 followers
- 22 replies
- 453 views
FORUM: http://www.breatheheavy.com/exhale Hi there. I have spent weeks trying to figure this problem out, but I am going in circles. IPB support recommended I open a thread here because they are convinced the error is theme related. The theme developer says it's not the theme that is causing the issue. The firewall company, Sucuri, says it's not their fault either. I am out of options on where to turn, maybe you guys can help. When some users (Android) click a link from Facebook to my forum, they see this: https://scontent.flas1-1.fna.fbcdn.net/v/t1.0-9/38769188_10157592637040830_4188295052990087168_n.jpg I believe the error…
Last reply by Jordan Miller, -
- 0 replies
- 249 views
I would like to set no-follow on our subscription page. (I know I know. ) https://forum.realitycaptureexperts.com/subscriptions/ How can I do this? Thanks
Last reply by Reality Capture Experts, -
- 2 replies
- 298 views
Hi, a week ago the hoster serviced the servers, after which the images began to disappear. Version of Invision Community 4.3.4. decided to update after work on the server the image paths in the settings lead to the update folder, but only the last two months of the download are visible, the links to the old images in the month some work others are not. links to images gradually began to receive a 404 error
Last reply by seoboost.info, -
- 1 follower
- 5 replies
- 322 views
Hi, is there any css code that will remove the white text background to postsnthat are copy/pasted with their original format please? example here https://arbtalk.co.uk/forums/topic/111840-lead-climber-position-available-kent/
Last reply by Steve Bullman, -
- 1 follower
- 0 replies
- 237 views
Hello, there is option that lets set tags only use for specific forum? When click these tags only show topics inside of that same forum.
Last reply by kmk, -
- 1 follower
- 0 replies
- 321 views
Hello Gentlemen, any of you have the Tapatalk APP BYO is working well? I've updated the plugin and several users keep complaining that they can not log in. My site uses Cloudflare. Do you indicate any settings for the app to work properly again?
Last reply by Silnei L Andrade,