Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 33.4k posts
- 9 followers
Problems related to your server or other classic, self-hosted edition issues.
23,005 topics in this forum
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- 3 replies
- 257 views
A couple time a week my IPS installation would go wild and say there are thousands (4k+) of users logging in, yet Google Analytics says that is not the case and the logins also does not show in the logs. The forum in question: https://platinumwealth.co.za/forum/ Google Analytics
Last reply by Platinumwealth.co.za, -
- 1 follower
- 2 replies
- 241 views
I follow the tutorial below, created a constants.php file, copy and paste the code from the tutorial to the constants.php file, place the constant.php file in the root IPS suit directory, clear IPS cashe, and browser cache and cookies. The IPS suit cookie prefix is not changed and still the same ips4_ Any advice on how to fix this? Thanks
Last reply by beats23, -
- 1 follower
- 4 replies
- 336 views
At this page, There is supposed to be a tutorial that helps recreate the release notes. I want to recreate the release notes IDENTICAL to this page. How do I do it?
Last reply by Morpheusxeno, -
- 2 followers
- 2 replies
- 344 views
Hey gang, I have a guitar forum using Invision. I play guitar for a living - I don't do coding all of the technical things. There are several things that I need done on our site that would require someone familiar with Invision and coding. It would take a skilled person a few minutes but it would take me hours. Things like... SEO Optimization with the right tags and setup so that our site can be found. Database organization so our forum is as efficiently organized and fast as possible. Need to setup the "Downloads" section. Need to setup the "Pages" section to begin to categorize our articles. If you think you might be able to hel…
Last reply by Thomas., -
- 2 followers
- 3 replies
- 953 views
Hello, the system is not sending the confirmation email, where do I find any configuration manual?
Last reply by Joel R, -
- 1 reply
- 266 views
If a user signs up with their Twitter account, enables status update sharing to IPS, and then gets flagged as a spammer, their spam tweets will still sync and be posted on the website. I think this is a bug. As a fix for our site, I've just disabled Twitter status sharing, since nobody uses it. So I didn't need to make a ticket about this for my site. But I thought I better report it so it can be fixed (or maybe this doesn't happen for everyone? Idk)
Last reply by Daniel F, -
- 2 followers
- 2 replies
- 266 views
A colleague has asked me to set up a page where she presents the site. Part of it contains the categories we have in our articles database along with their descriptions. Clearly I could just type them out but then I'll have to be mindful of when new categories are added or descriptions changed etc. What I'd like to do is drop a block in the page. That's not possible because there's no database assigned to this page. So it seems I need to create a block. I'd be able to do a reasonable job with the templating part (it's not much different to creating a template for a Pages database) but I don't the code necessary to say we're going to load from database 3 within the bl…
Last reply by Meddysong, -
- 1 follower
- 2 replies
- 255 views
Hello ! 🙂 How can I modify the content of emails which are sent to users when they create and account ? I want to add a kind of "Send me an email if you can't click on the link" sentence because when the emails are sent to the user's spam section (in their email client) the links to validate the account creation is removed... I also would like to reduce the number of links which are in the validation emails, if there are too many... Thank you. 🙂
Last reply by SecondSight, -
- 1 follower
- 3 replies
- 389 views
I have been sending my Facebook APP for several months for review, and they reject me. I have attached example videos, I explain the functions and so that I use it but nothing ... It seems that Facebook every time we want to make it more difficult, so I do not complicate. Goodbye Facebook! From now on, my forum can not be accessed through Facebook.
Last reply by Marc, -
- 1 follower
- 2 replies
- 263 views
One of my colleagues would like a link to a category display for one of our databases. That's not a problem but I dislike how ugly site.com/articles/?show=categories is and would prefer to set up site.com/articles/categories (The site isn't in English so there wouldn't be a URL clash if 'categories' is a reserved word.) What I can't work out is what the form the FURL would take and I can't see any similar ones on which to build. I'm supposing that the app=cms and module=pages but I'm not sure about the rest. What would the controller be? Does anybody have any suggestions how I could make site.com/artikoloj/kategorioj load a Pages database (on a pag…
Last reply by Meddysong, -
- 2 replies
- 262 views
Is this a pagination error on the blog? I was trying to get to page two, but just seems to loop you back to page one. Could just be my superpower that screws thing up just by looking at them.
Last reply by bfarber, -
- 4 replies
- 238 views
Hey all, as of this morning none of the topics on my forum can be read. Any topic open shows this error: The support tool has been ran (and I used the option to disable all themes, apps, plugins, etc) and the forum was set to the default theme and the same exact error occurs when clicking on threads. Anyone experience a similar issue?
Last reply by Adriano Faria, -
- 4 replies
- 286 views
Having problems being able to log in . Recently had an upgrade to the site and since then was not able to log in on my usual browser . Downloaded another and it was ok then it stopped working shortly after on that one also .i put my details in I then get a message pop up saying the site is not secure from my phone/iPad do you wish to continue which I click yes ,but then site asks me again For my log in ,It's not my account has other people have been able to log into it and I have been able to on an android phone . I've tried 2 apple iPhones 2 iPads and an Xbox non of which will allow me to get on . I made another account and once validated I was able to use the forum…
Last reply by prisonchatuk, -
- 1 follower
- 4 replies
- 335 views
Hi there. I don't think my board needs Ranks when I'm already doing some stuff with Groups that appear next to the user's name on posts. They seem a bit extraneous now for my board, especially if I don't do something more interesting with them than Newbie, Member, and Advanced Member, but I don't think much else makes sense for my board either. I did manage to eliminate the appearance of the Rank name for the user next to their posts via a template edit, but they're still showing up in the user profiles. I'd rather them not be in there at all, but I'm wondering how best to accomplish that . . . more template edits to try to remove them from the user profile, or . …
Last reply by Zone Plate, -
- 1 follower
- 10 replies
- 701 views
I have two forums on a single domain. One is 4.X and one is 3.4.9. (Yes I have 2 licenses) The 4.3 forum is under the /forum/ folder and the 3.4.9 is under /arcade/ . The issue I am having is that when you go to threads or forum directories in the arcade forum it is adding /forum/ to the link and giving an error. If you go to the arcade you are fine but going to the threads gives you that /forum/ thing. Not sure if it is the htaccess file or what.
Last reply by WOFman, -
- 1 follower
- 8 replies
- 411 views
A technical / trade forum I administer has been effectively killed off by social media / lack of interest after 10 years. I am in the process of preparing it for shutdown / backup. So, can anyone advise please how to : Delete all users private messages. Delete all 'reactions' to posts. Delete all logs. Any other suggestions to ensure the database is as 'clean' as possible prior to switch off. Also - once done is it possible to 'pause' the licence here, obviously I'm not going to renew or update it. I hope that the wheel will turn again in the future and there will once again be a need for such a site, but for now it's over.
Last reply by JimBurnett, -
- 2 followers
- 22 replies
- 689 views
My community seems to be getting hit by a decent spam bot as its making past cloudflare browser check and reCAPTCHA V2. Bot seems to use a bunch of random outlook.com emails then just post a bunch of Chinese crap. I want to temporarily block outlook.com emails from registering but I cant seem to find that option. Only thing I see it to generate a list of emails that are allowed to register. In the mean time I will be trying out keyCAPTCHA see if that helps.
Last reply by Lauren3, -
- 5 followers
- 1 reply
- 282 views
Quite a few of my members like to align text and youtube videos to the centre of the screen but in 4.3 you can no longer align the video as it always sets itself to the left. You end up with text set to the centre and the video set to the left which looks odd. On ipb 3.4 this was not an issue, videos could be aligned where ever you wanted them. I don't want the video permanently aligned to the centre as other members just leave it aligned to the left, is there a way to be able to control where the video is positioned? Thank you
Last reply by simonle, -
- 1 reply
- 256 views
I bought the Gallery app because I wanted to give the members of my sites a personal album where to put their photos. The problem is that I can not create new albums as a user. I can only create new categories using the administration panel and then I can put my photos in the chosen category. How is it possible for my members to create their personal album where to put their photos. I have 2 tests installaion of Invision http://www.pets-99.com/invision/ and http://www.job-99.com/invision/. What is the direct link to these sites to create the personal album of my members? I searched in https://www.pets-99.com/invision/index.php?/gallery/ and https://www.job-99.com/invision…
Last reply by Marc, -
- 5 replies
- 318 views
For link "Like" buttons .....topic/159359/?do=reactComment&comment=3821287&reaction=1&csrfKey=86e3767b7fd93453c821ec55c26484e7 When i press Like server returns "404 not found"
Last reply by desti, -
- 1 follower
- 3 replies
- 392 views
Hi, Since I have migrated another forum to IPS. Is it possible to set the number of topics views? Like in DB? / Joacim
Last reply by 111111111, -
- 3 followers
- 4 replies
- 394 views
On my forum, we have the contact form so that any potential members can contact us with it. Unfortunately, we've been getting a lot of spam messages being sent through it. I've gone through and have banned the e-mail addresses with @yandex.ru for example, and I did a search for some of them on stopforumspam to find their IP addresses and I banned a lot of those. Some of them have been using legitimate email providers like gmail so I can't ban those since a lot of members, including myself, use gmail. Is there a security setting that we should be making sure is set up in order to prevent this from happening that will specifically help with the contact form, or should we ju…
Last reply by tonyv, -
- 4 replies
- 398 views
Hey guys, I hope you can help me. We wanted to migrate our server and switching from Plesk to a self managed webserver. Now we have the following problem: mod_rewrite is activated and working for the first layer of urls (/login, /forums, /blogs, etc.). All deeper layers won't work e.g. the link to a thread or subforum etc. Those sites cannot be found by the suite (Error code: 1S160/2). Could somebody point out what could cause this problem? Server config: OS: Ubuntu 18.04 PHP: 7.3 Database: MySQL 15.2 (using readline 5.2) Webserver: Apache 2.4.37 AllowOverride is set to All .htaccess is working (checked as we use AuthBa…
Last reply by Phil7789, -
- 2 replies
- 261 views
Hello. This is a suggestion and also a query. How to allow guests to use search on our board ? It serves also to see All Activity. Thank you.
Last reply by Bocar, -
- 1 reply
- 228 views
Hi Is their a way to create a static copy of my forum for historical reference. even if file linking does not work its mainly for the text in all the posts. We will be moving to a new member management platform but need to keep a copy of our form for historical reference due to admin board decisions being keep in the forum. is their any way we can do this ?
Last reply by Dean_,