Stephan Schmied Posted February 3, 2019 Share Posted February 3, 2019 Hi, we want to change our server but after copying the files and editing the htaccess we got error 500  An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. No such file or directory You can try again by clicking the button below, or try again later. Try again  Does someone has an idea what we basically forgot?  Thanks! Stephan Link to comment Share on other sites More sharing options...
Pete T Posted February 3, 2019 Share Posted February 3, 2019 5 minutes ago, Stephan Schmied said: Hi, we want to change our server but after copying the files and editing the htaccess we got error 500  An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. No such file or directory You can try again by clicking the button below, or try again later. Try again  Does someone has an idea what we basically forgot?  Thanks! Stephan Do you get same issue in Admin CP or is this mainly on front end ? if only front run the support tool and will clear any cache that been stored. Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 Admin cp has this error message: Fatal error: Uncaught IPS\Db\Exception: No such file or directory in /home/DIR/system/Db/Db.php:205 Stack trace: #0 /home/DIR/system/Db/Db.php(118): IPS\_Db::_establishConnection('IPS\\Db', Array, true) #1 /home/DIR/system/Session/Admin.php(113): IPS\_Db::i() #2 [internal function]: IPS\Session\_Admin->write('feq0a6rm5g6b0u2...', '') #3 {main} thrown in /xxxxxxxxx/system/Db/Db.php on line 205 Link to comment Share on other sites More sharing options...
Maksim Posted February 4, 2019 Share Posted February 4, 2019 IF the site is physiowissen.de, I jut went to it and loads fine for me. Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 Yes, on the old space. We transfered it to www.temptomain.de for testing on the new space  Link to comment Share on other sites More sharing options...
Maksim Posted February 4, 2019 Share Posted February 4, 2019 Open up a support ticket. Link to comment Share on other sites More sharing options...
Daniel F Posted February 4, 2019 Share Posted February 4, 2019 Did you change the database connection details? Link to comment Share on other sites More sharing options...
Maksim Posted February 4, 2019 Share Posted February 4, 2019 Was going to say, also, if testing upgdade, why not just make a copy into new directory, copy of databases, update the config file and then upgrade.  No need to move to another domain. Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 Yes, the plan was exacly like this, but we didnt found the problem, so we decided to have temp url to solve the issues. 😉  @danile F - of cause conf_global.php - or are the more config files?  Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 Are there folders or files I have to setup the rights manualy? maybe the session dir?  Link to comment Share on other sites More sharing options...
Adlago Posted February 4, 2019 Share Posted February 4, 2019 5 minutes ago, Stephan Schmied said: Are there folders or files I have to setup the rights manualy? maybe the session dir?   Check through ftp access to the presence of this file that your system logs shows. No such file or directory in /home/tensewatch/physiowissen.de/system/Db/Db.php  Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 file is okay - line 205 says: if( $error = mysqli_connect_error() ) Â Â Â Â Â Â { Â Â Â Â Â Â Â Â Â $errorNumber = $object->connect_errno; Â Â Â Â Â Â Â Â Â throw new \IPS\Db\Exception( $error, $errorNumber ); Â Â Â Â Â Â } Â I have to check the db connection - maybe the import was currupted Link to comment Share on other sites More sharing options...
Adlago Posted February 4, 2019 Share Posted February 4, 2019 Which version of PHP has a new server? Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 7.0 (also tested 7.2) Â Link to comment Share on other sites More sharing options...
Adlago Posted February 4, 2019 Share Posted February 4, 2019 Try - delete all files directory datastore. Â Link to comment Share on other sites More sharing options...
Daniel F Posted February 4, 2019 Share Posted February 4, 2019 This error means that the database connection couldn't be established. Are you trying to access the "old" database server? Is the MySQL server allowing remote connections? I would suggest to contact your web host to see what's broken there. Link to comment Share on other sites More sharing options...
Maksim Posted February 4, 2019 Share Posted February 4, 2019 I would add, is the new domain on the same cpanel account? I.e. the actual database name when copied would be different. cpanel1_db1 would now likely be cpanel2_db1. Same for users and all.  Other thing I would add, is depending on how it was copied, make sure you can actually see the database from the user account. IIRC, if you copy as root, the ownership may revert to root and not the actual account. Link to comment Share on other sites More sharing options...
Stephan Schmied Posted February 4, 2019 Author Share Posted February 4, 2019 WORKS! - error was, the sql db only connected to its own ip adress, not to localhost 😕 Link to comment Share on other sites More sharing options...
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