Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
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- Last reply by ramsis kasis,
22,829 topics in this forum
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- 1 follower
- 2 replies
- 237 views
We don't just sell our goods through our site. People may attend our courses and buy directly from the shelves, or when we've got a stand at a conference, people pick up a book and pay with a Paypal Here card reader. The result is that our stock numbers as indicated within Commerce aren't necessarily accurate. What I'd like to do is run a query to see what Commerce thinks we have, then I will know what to manually update once I've checked what we have on the shelves. This seems a bit challenging. I have two languages on my site so I have to join at least two tables: one (nexus_packages) to export the ID, stock number etc, and another (core_sys_lang_words) to get…
Last reply by Meddysong, -
- 3 replies
- 250 views
I just updated to 4.4.5 and my website is now offline. I updated through the ACP and now it says gtapolicemods.com is currently unable to handle this request. HTTP ERROR 503 Any advice?
Last reply by Jennifer M, -
- 2 followers
- 3 replies
- 476 views
Hey there, Recently, I just released my new community and I’ve been experimenting in all sorts to figure out how to advertise the site and get people to here about it. Turns out, so far one of my most effective methods to get some people on a site which is completely empty is Discord! If you aren’t familiar with Discord, it’s a relatively newer messaging platform aimed to topple Skype (and has successfully done so marketshare wise). Within there, there are many communities/servers for users to join, so whatever may be your niche or interest might be out there! I wouldn’t say it is as niche based as Reddit, however, it does get pretty close. I’ve found that …
Last reply by Lotus123, -
- 2 followers
- 0 replies
- 215 views
I have a spreadsheet embed through WYSIWGY block, but not responsive. I found a reply about adding Css to achieve responsive need, the Css mentioned where I have to place it? https://stackoverflow.com/questions/45966966/embed-google-spreadsheet-on-squarespace-make-it-responsive-for-mobile
Last reply by kmk, -
- 1 follower
- 0 replies
- 227 views
Does anyone know of a way to change the blog cover size? I'm mostly concerned with the blog description/container cover, not the individual blog posts (although I'd love to change those as well). I basically just want to make them taller, to show more of the image (instead of so wide and short). Any help and/or ideas are appreciated.
Last reply by PrettyPixels, -
- 1 reply
- 248 views
While moving some forums around, one has disappeared. It is not showing up the list of forums but when I do a search, the forum appears. I am unable to move it and I get the following message... A configuration or server error has occurred 2S101/Z There is no content that can be moved or deleted. I know that I haven't deleted anything but I have no way of restoring it. Is this a cache problem that will sort itself out or is the forum lost for good?
Last reply by Jennifer M, -
- 3 followers
- 22 replies
- 646 views
Somehow since IPS 4.4.4 release editor is retaining the post after posting! How to resolve the issue? Is it known issue or anyone else facing the similar issue?
Last reply by AlexJ, -
- 2 followers
- 3 replies
- 356 views
Hello, if user already sign up in the client community, need to sign up again in server community? I know if user sign up in server, then can use the same credentials to access to client community.
Last reply by Joel R, -
- 0 replies
- 213 views
Is there any way to show rank image on mobile?
Last reply by CyanideBurial, -
- 2 followers
- 5 replies
- 401 views
I'm trying to create a system of forums for my site. The default form. It shows 2 drop-down items 1. Browse 2. 2. Activity I would like to add 2 more Categories as shown between Browser and Activity. 1. Browse 2. Model 3. Subdivision 4. Activity I then would like to add 2 forums under the category Models Model Ranch SaltBox I've been playing around getting nowhere, fast. I have a lot more to add to the menu system. I'm just listing what I have so I got a general start as to what I have to do. Bob Snow
Last reply by Bob Snow, -
- 2 replies
- 256 views
I have included videos in the description of some of the files over in the Downloads section of the site. These usually just show in the text with a player, but this one version does not. Any idea what i should be looking at? This is the one not working. There is only a player with white screen, but with sound https://allvirtualracing.com/files/file/17-sim-racing-guys/ This is one of many that work just fine: https://allvirtualracing.com/files/file/16-dale-trickle/
Last reply by Steph Jensen, -
- 1 follower
- 4 replies
- 323 views
We're converting from VB and doing a test first to make sure the end result looks good. We started this process over a month ago and the conversion is still processing. Right now the "Processing RebuildContent" is on day 4 or so of close to ~4 million posts. This conversion test is being done locally on XAMPP, with 64GB RAM and an i9-7960X, and neither are being taxed (CPU is at 10%, Memory at 16% usage). I can't imagine our server(s) would be much faster. My question is, is there any way to speed this process up? It seems like hardware isn't really the problem. Any ideas are greatly appreciated! Thank you
Last reply by bfarber, -
- 1 reply
- 304 views
Anyone have any experience with Lazy Loading or Storing Template Caches to disk with performance? Thanks. Performance Cache sidebar, header and footer blocks For weeks days hours minutes For many blocks, getting the data every time the block needs to be shown can be bad for performance. This setting allows you to only reload the block after a set period of time. This means there will be a delay before the content of blocks is changed - for example, if you set this to 5 minutes, and you have a block showing the most recent topics, it may take up to 5 minutes for a new topic to show. Lazy load media …
Last reply by bfarber, -
- 1 reply
- 241 views
Hi, This is frustrating. I can't overwrite a new version of an already existing emoji. Can't replace let's say smile.png with smile.png. The old version just doesn't want to be replaced. Of course, I could delete it or rename it, but this operation deletes emojis from posts... The most frustrating part of it is the HD version (@2x.png). I've uploaded the wrong version and now I'm stuck with it. No delete button. Is there a way to reupload/replace files from the panel? Thank you 🙂
Last reply by bfarber, -
- 1 follower
- 1 reply
- 238 views
Hello ips community, after 4 years I would like learn a little about how I can style my ips website, but i'm not coder and always so hard for me reading tutorial, understand it and apply it. Here I want to use some my real life cases to ask for help and I would like can achieve the learning goal. I use a page as my homepage, I created some categories and I would like give it different style, can you give it a different style? then I try copy your way and give my customization value.
Last reply by Joy Rex, -
- 1 follower
- 1 reply
- 216 views
I would like remove the title and the image information, there anyone can share the solution please? If possible, when see the image in the gallery.,I don't want user see all other image information...can hide it too?
Last reply by newbie LAC, -
- 1 follower
- 3 replies
- 237 views
I will like to have bigger fonts on mobile compared to desktop Is there a way to do it even google has also send notification for same Thanks in advance
Last reply by Saurabh Jain, -
- 4 replies
- 226 views
Hello everyone, At certain times when my members upload an image it does not show up at all in the gallery. It shows this instead (http://prntscr.com/ol95is) Also for some strange reason it also says it's a video however it is not as seen here (http://prntscr.com/ol95kt) Any ideas what it causing this? I am running the latest version of IPboards and everything is up to date Thank you
Last reply by GTAPoliceMods, -
- 1 reply
- 246 views
Hello, I've been trying to use the REST api to create a new user on my test forum. My request is like the following (I changed some details to protect my website):- URL https://testforum.example.com/api/core/members?key=######################## ###### Being API Key Body {"email":"example@example.com","group":3,"name":"username","password":"Spaghetti20!"} Headers is just containing Content-type application/json When I send a request in this format, I get back { "errorCode": "1C292\/8", "errorMessage": "NO_USERNAME_OR_EMAIL" } As you can see from request body, I do send both username and email fiel…
Last reply by Roboko, -
- 1 follower
- 4 replies
- 268 views
Is there an easy way to force all users (including desktop computer browser users) to only have the mobile navigation bar only?
Last reply by Tom S., -
- 1 follower
- 5 replies
- 300 views
Hi everyone, I've recently patched our install to v4.4.4, and now have a series of legacy notifications in ACP that generate template errors: There's one for each notification (about 9 in total), all run together in a single paragraph. I've tried the "something went wrong" fix in the Support section, but with no luck. Any suggestions before I open a support ticket? Kev
Last reply by Brainy S., -
- 0 replies
- 358 views
Does anyone have any tips on how to stylize my homepage like the Invision Community homepage? I've created some content that I think is pretty solid, but I'm not sure what steps I can take to make it look more aesthetic. The main thing I'm after is that each section has a unique background color. Click this to see my homepage and the IPS homepage, or just look at the screenshots below. I'm using IC P
Last reply by Hunter Lyons, -
- 2 replies
- 347 views
I would like to create a list of 1st names that cannot be used by new members. Can it be done?
Last reply by Bob Snow, -
- 3 followers
- 6 replies
- 302 views
Ideas for customization. Hello, I am a new user of Invision software, my forum is http://hifichile.cl and I have some questions, if you can help me, it will be great. How can I make a better forum? in terms of design. Since I want to improve the view you currently have, do you recommend any theme or choice of colors? Another doubt, is how I could run an ssl certificate within this. Greetings and thanks to those who respond.
Last reply by funkyto, -
- 1 follower
- 4 replies
- 279 views
So I am using CloudFlare for my DNS/caching, and it's working out great. However, when investigating a potential duplicate member issue my Mods and I discovered that many users were showing up under the same IP which resolves back to CloudFlare. So is CloudFlare messing with my user IP accuracy, and would this be a way to resolve it? https://support.cloudflare.com/hc/en-us/articles/200170916-Why-should-I-install-mod-cloudflare- Any advice/education is appreciated!
Last reply by Joy Rex,
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