Cybero Posted June 9, 2019 Share Posted June 9, 2019 Hi, since the update in version 4.4.4 the editor is no longer properly cleared after posting a message Message correctly posted but the editor's box remains filled ... The problem is general and occurs about 75% of the time IPS cache cleared via support tool Browser cache cleared too I did not see any subject about it ... any ideas ? Edit: All seems working fine when the post is made of plain text With emojis... the console is showing the error bellow plugin.js?t=J569:13 Uncaught TypeError: Cannot read property 'remove' of null at CKEDITOR.plugins.ipsemoji.cancelEmoji (plugin.js?t=J569:13) at CKEDITOR.plugins.ipsemoji.listenForDestructEvent (plugin.js?t=J569:7) at b.d (ckeditor.js?v=fbb1185670:10) at b.<anonymous> (ckeditor.js?v=fbb1185670:11) at b.window.CKEDITOR.window.CKEDITOR.dom.CKEDITOR.editor.CKEDITOR.editor.fire (ckeditor.js?v=fbb1185670:13) at Object.reset (root_framework.js.bb4dfa27a3afc3aec8733a791c6f756e.js?v=fbb1185670:577) at baseController.addToCommentFeed (root_front.js.7cfdacdcc92210889a61d9b812029a22.js?v=fbb1185670:111) at HTMLDocument.dispatch (root_library.js.0fd9d129ff43074136400aa1d8123268.js?v=fbb1185670:2) at HTMLDocument.r.handle (root_library.js.0fd9d129ff43074136400aa1d8123268.js?v=fbb1185670:2) at Object.trigger (root_library.js.0fd9d129ff43074136400aa1d8123268.js?v=fbb1185670:2) Regards Link to comment Share on other sites More sharing options...
Adlago Posted June 9, 2019 Share Posted June 9, 2019 If this issue exists in the IPS default theme, it is best you create ticket support Link to comment Share on other sites More sharing options...
Cybero Posted June 10, 2019 Author Share Posted June 10, 2019 Yes IPS Default theme I'll create a support ticket, thanks Link to comment Share on other sites More sharing options...
Black Tiger Posted June 11, 2019 Share Posted June 11, 2019 Quote did not see any subject about it ... any ideas ? I had posted something like that a couple of months ago. My editor also did not clear. In my case the solution was to remove some .htaccess settings, this was the cause: Header edit Set-Cookie ^(.*)$ $1;HttpOnly;Secure and this one was advised to remove too because it could cause a different issue: Header set X-Xss-Protection "1; mode=block" So if you are using .htaccess and having these lines in them, that might be (partly) the cause of the problem. I did not have errors in the editor though. Link to comment Share on other sites More sharing options...
Cybero Posted June 12, 2019 Author Share Posted June 12, 2019 Hi @Black Tiger Thanks for your return But I do not have these lines in my .htacess file I'm dealing with the support team on this but if you have any ideas, I take Link to comment Share on other sites More sharing options...
Black Tiger Posted June 12, 2019 Share Posted June 12, 2019 No sorry, this was the only idea I had. But I'm sure support will find and fix the issue for you. Wish you all the best and hope it's fixed soon! Link to comment Share on other sites More sharing options...
Thomas P Posted June 13, 2019 Share Posted June 13, 2019 Just to be sure that it isn't in your httpd.conf you could check your headers for those entries here e.g.: https://www.webconfs.com/http-header-check.php Link to comment Share on other sites More sharing options...
bfarber Posted June 13, 2019 Share Posted June 13, 2019 We identified the source of the issue from the ticket. It is a bug (a rather niche one - you have to perform specific steps to reproduce) and will be corrected in an upcoming release. Link to comment Share on other sites More sharing options...
jesuralem Posted September 3, 2019 Share Posted September 3, 2019 Ho, has it been corrected in the latest release ? I have some users complaining that when they post a reply, and come back on the same thread some time later their old reply is still present in the editor although it has been posted already... Wondering if this can be the same bug. Link to comment Share on other sites More sharing options...
Cybero Posted September 3, 2019 Author Share Posted September 3, 2019 Hi, yes this has been fixed in 4.4.5 Link to comment Share on other sites More sharing options...
jesuralem Posted September 3, 2019 Share Posted September 3, 2019 Ok so not the same issue 🙂 Link to comment Share on other sites More sharing options...
Thomas P Posted September 3, 2019 Share Posted September 3, 2019 Have you checked your HTTP Headers? We had the issue Black Tiger addresses in this post. Link to comment Share on other sites More sharing options...
bfarber Posted September 3, 2019 Share Posted September 3, 2019 4 hours ago, jesuralem said: Ok so not the same issue 🙂 If you can reliably reproduce your editor not clearing out, feel free to submit a ticket and we can take a look. We are unaware of any outstanding issues right now with this sort of behavior. Link to comment Share on other sites More sharing options...
jesuralem Posted September 3, 2019 Share Posted September 3, 2019 i will try to find this. It just seems the editor "backup" isn't clear in real time after the user posts. So if he comes back very soon after posting he might have his post still in his editor. I actually witnessed it once or twice, but can't reproduce it at the time. Link to comment Share on other sites More sharing options...
bfarber Posted September 4, 2019 Share Posted September 4, 2019 The editor should be cleared virtually immediately (within a few hundred milliseconds) of the post submission under normal circumstances. It is not a delayed process. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.