Technical Problems
Run into an issue and need help from the Invision Community Team?
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Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,923 topics in this forum
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- 1 follower
- 47 replies
- 2k views
Hey All, I'm doing a test convert on a xenforo site that has 12 million posts and about 19 million PMs and the convert seems slow relative to the board size, so any convert tests or eventually the live site, will be a while. I would appreciate any advise or conversation on possibly altering the convert application, we have the resources and hardware to spare to crunch this conversion.
Last reply by Stuart Silvester, -
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- 1 follower
- 2 replies
- 481 views
Hi guys. Few new members already told me that they experience a delay with validation email while registering new account. The email landed in they Spam box after 20 min.?? Any ideas? Its a way to fine tune this? thank you
Last reply by Edjazoli, -
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- 1 follower
- 4 replies
- 732 views
I hope this isn't a really silly question but we're planning to hire someone to update our site to the latest version of Invision (after coming across a lot of issues the last time we tried to do it) but I only really know how to update via the admin control panel. What would be the best/ most secure way of having someone else implement our update?
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 657 views
One of my members still uses Firefox and when he's viewing a thread with a lot of pages, when he clicks next, instead of going to the first message on the top of the next page, it goes to the bottom of the page which can be seen in the video attached. I tested it on this forum and it works as it should. I've diasabled all my plugins, applications and advertisements and used the default theme but it still happens. Thanks in advance, Screen recording 2022-07-30 10.02.02.webm
Last reply by Marc, -
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- 2 followers
- 5 replies
- 685 views
Hello. For my Invision system, we need to install a market module that will run on our own game server. I'm considering buying Commerce instead of building it from scratch, but I'm wondering if it's possible to get it to the format we want. (We will do it by working with a developer if possible.) What we want is, first of all, in the Commerce model, I think you click on the product you want to buy, pay for it at that moment and buy that thing. What we are thinking is, we will create a virtual value (we call it VicePoint - VP and it will be 1 Unit money = 1 VP) and define it to the accounts. REP available on Invision. like system score. If the user wants to buy a…
Last reply by Marc, -
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- 1 follower
- 5 replies
- 694 views
First and foremost, we have just upgraded the site from 2.14, and started from scratch with a fresh install of 4.7. We're using it as a corporate intranet so before the forum can be viewed a user needs to login. This presents issue number 1: The Email/Password field is all that is displayed, and placing your cursor in the box in chrome and other browsers yields the following: "This form is not secure. Autofill has been turned off." No problem necessarily, though I would like my folks using this site to be able to save their credentials if they choose, so we just type our credentials in there and click sign-in. This brings us to the next "stop", where a message g…
Last reply by Marc, -
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- 2 followers
- 13 replies
- 1.7k views
How do I disable or delete a theme? There used to be an option to do this and I can't find it, well it's not where it used to be. I created a theme quite sometime ago and it is now throwing errors. I have ran the support tool and it isn't giving me anyway to update the theme. I do however have multiple error or the same thing that I think maybe due to this theme. Error: Call to a member function stripQueryString() on null (0) #0 /home/p47yo0ghi34d/public_html/system/Dispatcher/Front.php(87): IPS\Dispatcher\_Front->checkUrl() #1 /home/p47yo0ghi34d/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init() #2 /home/…
Last reply by Marc, -
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- 3 followers
- 3 replies
- 607 views
Hi, I'm following a pages article, when someone comments on the article I do not get a notification telling me someone has made a comment. I get notification for the forum OK but not the Pages comments. Is there any settings I need to configure?
Last reply by Marc, -
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- 2 followers
- 3 replies
- 679 views
I have two apps that had updates but every time I log in to the marketplace it wants me to purchase them again? I've already punched them.
Last reply by Marc, -
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- 2 followers
- 6 replies
- 638 views
2C124/7 There was an issue running this task, please refer to the system log for further information. RuntimeException: (0) #0 /home/mopar1973man/public_html/applications/core/tasks/queue.php(43): IPS\_Task::runQueue() #1 /home/mopar1973man/public_html/system/Task/Task.php(367): IPS\core\tasks\_queue->IPS\core\tasks\{closure}() #2 /home/mopar1973man/public_html/applications/core/tasks/queue.php(55): IPS\_Task->runUntilTimeout(Object(Closure)) #3 /home/mopar1973man/public_html/system/Task/Task.php(266): IPS\core\tasks\_queue->execute() #4 /home/mopar1973man/public_html/applications/core/modules/admin/settings/advanced.php(754): IPS\_Task->run() …
Last reply by Marc, -
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- 1 follower
- 7 replies
- 726 views
Have same problem
Last reply by Marc, -
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- 1 follower
- 5 replies
- 561 views
After a certain date, it seems that the attachment downloads link stopped working at some point. If you take a look here, you will see what I mean: Gadget PDF: June 20, 2021 (works!) Piano Sonatina in D.pdf: July 16, 2021 (does not work) I'm unsure what is going on here, but it does seem like an update of some sort broke the download links. Do you think this is something that could be fixed in a new update?
Last reply by Marc, -
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Update help
by Ked-
- 2 followers
- 13 replies
- 995 views
Previously we had priority help with our invision account. Since we are a group of numerically challenged (older) people, we were able to get by with this help. This for some reason was removed some months ago and I now have no idea how to update the red banner across our site. Any help or direction would be appreciated.
Last reply by Marc, -
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is cloudflare really have to avoided when using with IPB or rocket loader alone have to disabled and other than that clouflare is it ok? @Jim M @Marc Stridgen
Last reply by Marc, -
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- 4 followers
- 22 replies
- 2.6k views
I have a question, does ips already support php 8.1?
Last reply by Adriano Faria, -
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- 1 follower
- 7 replies
- 911 views
Hello guys, i updated for 4.7 The update is not up, no notification, and no more announcement with " The post must be approved by a moderator " What happend?
Last reply by tPx, -
- 2 followers
- 9 replies
- 802 views
Hello, I am wondering whether it's possible to remove a user ONLY from the secondary group when a purchase expires or is canceled. I don't see that option in ACP. I would like to remove the privileges from the secondary group when the product expires but leave the user in the primary group since he's still a member of the community and still has some privileges. The way it's done now, the user is removed from all privileges when the purchase expires. Thanks
Last reply by opentype, -
- 6 replies
- 735 views
Hello Everybody! I modified the privacy policy of my forum and forced users to agree the new policy. The problem is that there is not a button like "I don't agree" or "back" for coming back to the login page... Is it possible to add a "Back" or "I don't agree" button soon? Another problem.. If I type the address ..../forum/login I am redirected automatically to the new policy making impossibile for the user to log-out if he wants to Riccardo
Last reply by Jim M, -
- 1 follower
- 3 replies
- 663 views
I'm trying to change my test url to dev.codingjungle.com so I can use a cert to do some oauth api work on my local. it is telling me my license information is invalid. my main url for my site should be codingjungle.com, and i'm just using a subdomain of that url, so it should be working, correct? i am appending -TESTINSTALL to my license key, but it still saying it is invalid. I had in the past use codingjungle.dev but that URL is being used for something else atm.
Last reply by Jim M, -
- 1 follower
- 1 reply
- 584 views
Hello, I was wondering wether there is a way to SUGGEST a product in the registration process. There is a way to associate products, but in my humble opinion, its logic and the way of displaying associated products and the use of a popup is not correct. So, my question is... Can the registration process suggest any associated products in a clear and step by step way as when a flight is reserved when the airline is offering optional related products? I can't see that on IPS and it would be awesome to have it. There is the possibility of associating products, but it goes against common sense the way it's been implemented and display to the user in the frontend. …
Last reply by Jim M, -
- 1 follower
- 1 reply
- 620 views
how to allow or enable to post iframes in posts like from reddit etc?
Last reply by Jim M, -
- 1 follower
- 3 replies
- 434 views
copy and pasting of direct links of multiple images not parsing as images it requires a one line spacing between each link then only parsing as images occurs , please help needed while posting 100+ direct img links for now using using bbcode it was cool and simple please dont remove that feature @Jim M @Marc Stridgen
Last reply by Jim M, -
- 9 replies
- 608 views
I have so many problems with this version, the editor in the forum does not open, I have to update the page several times, same thing to change for example the language or the theme in the footer. In the admin panel there is the same problem to create the various forums, the editor to add the description does not open and I have to reload the page several times.
Last reply by Jim M, -
- 2 replies
- 554 views
I can't find my items in the ACP->Marketplace->search box. i try to search and update my items but i can't see them, like Forum Collection which is here : Forum Collection 1.1.3 some help please I purchased file before and renewed few days ago!
Last reply by ReyDev, -
- 1 follower
- 17 replies
- 995 views
Hi - On the advice of your staff, I’ve tried installing Forum Adverts. Unfortunately, there’s a problem. After I followed the install procedure, I can see it in the ACP under System -> Site Features -> Applications. Problem though: it shows up under Applications Not Currently Installed….but I’m pretty sure I did install it; and, when I click the + button, I get this: 2C133/4 The application you are attempting to install appears to be installed already. To reinstall the application you must first uninstall it. I get a similar prompt when I hit the INSTALL button on your page. I want to uninstall and try again. The developer (Mi…
Last reply by Randy Calvert,
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