Pjo Posted August 10, 2022 Share Posted August 10, 2022 Hello I can't update my forum... The update has crashed my forum and there is nothing I can do. There are no error logs. What am I supposed to do now? (EN: "this website isn't working"; "The server can't handle the task") Please help ASAP SeNioR- 1 Link to comment Share on other sites More sharing options...
Pjo Posted August 10, 2022 Author Share Posted August 10, 2022 Fixed. I disabled the app that was blocking the update.... Adlago 1 Link to comment Share on other sites More sharing options...
Pjo Posted August 10, 2022 Author Share Posted August 10, 2022 But when I want to enter the moderator panel (MCP) it displays error 500 Link to comment Share on other sites More sharing options...
Adlago Posted August 10, 2022 Share Posted August 10, 2022 Try with the default IPS theme. Maybe there is a 3rd party plugin that creates an issue.. Pjo 1 Link to comment Share on other sites More sharing options...
Jim M Posted August 10, 2022 Share Posted August 10, 2022 26 minutes ago, Pjo said: But when I want to enter the moderator panel (MCP) it displays error 500 Disable all third party applications and plugins and switch to an unmodified theme then try again. Unfortunately, something is still creating an issue for you. Pjo 1 Link to comment Share on other sites More sharing options...
Pjo Posted August 10, 2022 Author Share Posted August 10, 2022 = ERROR 500 too... Link to comment Share on other sites More sharing options...
Mark H Posted August 10, 2022 Share Posted August 10, 2022 That screenshot appears to show a Theme which is customized. As my colleague noted, disable all third party applications and plugins and switch to an unmodified theme then try again. What is the result? Pjo 1 Link to comment Share on other sites More sharing options...
Solution Pjo Posted August 10, 2022 Author Solution Share Posted August 10, 2022 1 minute ago, Jim M said: Disable all third party applications and plugins and switch to an unmodified theme then try again. Unfortunately, something is still creating an issue for you. This is the same application that blocked the update. Stratagem - the worst application. I will remove it. At this point, the problem seems to be solved. Thank you Link to comment Share on other sites More sharing options...
Mark H Posted August 10, 2022 Share Posted August 10, 2022 You're welcome, we're glad the problem is sorted out. 🙂 Pjo 1 Link to comment Share on other sites More sharing options...
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