Jump to content

Jim M

Invision Community Team
 View Profile  See their activity

  • Posts

    9,606

  • Joined

  • Days Won

    46

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Invision Community 5 Bug Tracker

Forums

Events

Store

Gallery

Everything posted by Jim M

  1. Jim M
    A poll is a feature in a topic so both are indeed required 🙂
  2. Jim M
    Only your hosting provider can answer that question, it could be they recently installed mod_security or made some changes but this has nothing to do with our software, I'm afraid.
  3. Jim M
    Unfortunately, this confirms my suspicion of it being mod_security. I am receiving a 403 error when attempting to save. I would recommend starting there first.
  4. Jim M
    Sorry, we do not offer downloads for version 3 as it has no longer been supported for some time now. Additionally, we only provide downloads for the latest release and that is it. We do not offer downloads for any other release. The latest release is the most stable and secure so we do not offer or recommend running any other version.
  5. Jim M
    Could you please update the admin credentials on file in the Client Area and we can take a look at this. Thanks
  6. Jim M
    You can disable Two Factor Authentication by placing the following line in your constants.php file. define( 'DISABLE_MFA', TRUE ); If you do not have a constants.php file, you can create one and add the following: <?php define( 'DISABLE_MFA', TRUE ); Just be sure to remove this line once you want 2FA re-enabled.
  7. Jim M
    You're very welcome. Hope they get it resolved quickly for you 🙂 .
  8. Jim M
    There are no means for a user to join a club or variable member groups during registration at this time. This would require a customization at this point.
  9. Jim M
    Is it any page you're hitting where you're noticing this or specific pages? Could you please update the access information on file in the Client Area? We can then take a look to see if there is anything that stands out here.
  10. Jim M
    Please go to the Client Area at the link you posted and go to Manage Purchases -> click your license -> update Access Information Details.
  11. Jim M
    Please update this information in the access details area of the Client Area.
  12. Jim M
    That is likely due to what I mentioned above with mod_security. However, if you're still having issues after disabling mod_security and other security modules, please update the access details in the Client Area and we can take a second look.
  13. Jim M
    I am unsure what you mean by this:
  14. Jim M
    If you cannot save the position, this likely is also related to mod_security or another security software blocking the request. Your hosting provider would need to review logs for that.
  15. Jim M
    An email client would be the client you view the email through. If your client is stripping it, it would not show in the HTML.
  16. Jim M
    Are you using mod_security or any other security on your server which may be blocking these requests by your server? Again, checking with your hosting provider to see what error is happening with your server when the software is making the request is the best way to troubleshoot these errors.
  17. Jim M
    Please check that your email client is preventing emails to be downloaded to your system. Often you need to allow these in email clients. If not, please share the URL of a broken image.
  18. Jim M
    That error log entry is not stating the error is from the code but rather your MySQL server is reporting back "MySQL server has gone away" which is a database issue, not a software issue. You would need to work with them to resolve it as it is not possible for us to resolve a MySQL server issue at the software-level.
  19. Jim M
    These are all pointing towards a MySQL connection issue which you will need to resolve with your hosting provider.
  20. Jim M
    Could you please provide the exact error log entry? This would indicate that your MySQL server is rejecting or otherwise preventing the software from connecting to the database. I would suggest having your hosting provider review what is happening.
  21. Jim M
    A "-200" error is an error coming from the server when processing uploads, I'm afraid. Do you have any server error logs coming from it? Are you seeing any console browser errors?
  22. Jim M
    Quite the opposite, I'm afraid. It can only be in one language.
  23. Jim M
    Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.
  24. Jim M
    You're very welcome. There is alternatively, the ability to turn on the ability for the topic starter and moderators to mark a post in a Discussion forum as a "Solution." This is kind of a hybrid approach between the two and what we use here. It does not, however, include the other options in the QA forum style.
  25. Jim M
    Thank you for updating the information. Something is not process right on your community so I have created a ticket for this and have escalated it to our developers for review. You will receive updates via email as they have questions or further comments.
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...