Jim M

The publish feature runs off of a background task. Therefore, depending on what iteration of the background task is running or traffic on your community, it may not be as the clock strikes the time that the article is set to publish which it actually publishes and then triggers another background task to post your forum topic.

Where are you seeing ips4_forum_list_view? As a guest, I am not able to reproduce that.

There is a fix coming soon. However, unfortunately, we are also moving towards a deprecation of Backblaze as a supported file storage. I am sorry that I do not have better news for you on that front.

You'll want to contact your hosting provider if you are unsure there.

Sounds like the ancient IPS Support account that could be created in the support area. Seeing as you're in between an upgrade, we would just need any account to review the upgrade process.

It is not possible to have our software be in a subfolder and operate at the root. You would need to move your whole community to the root domain.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

This is the access log what you have shown there.

IT is located in the installation directory of our software. If you are unsure how to navigate there, please contact your hosting provider.

There is currently not a way to use font awesome icons in the editor in version 5 as that requires some degree of HTML/CSS. You can make images have links by highlighting the image in the editor and then using the link toolbar in the editor.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

You may wish trying to switch to a new, unmodified language pack if you're noticing missing translations.

We recommend using Two Factor Authentication (2FA) as it is by far more effective than security through obscurity. If only allowing certain access points to be able to access your ACP is what you want though, something like IP restrictions on your server or through a endpoint like CloudFlare is ideal. If you still want a custom admin directory, there may still be ways through rewrites on your server to obtain this but that is outside our scope of support really.

Thanks for the video offer. We have been able to reproduce it so no need at this time 😊

It's not really something that I can comment on seeing that it is not functionality that is present any longer, nor do we support it.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

ACP -> System -> Applications -> expand System -> Search -> Permissions -> remove Guest group.

I would advise disabling any third party applications, themes, and custom Javascript. Unfortunately, I am unable to reproduce this where I am giving multiple warnings but there is a pending error in giving warnings that we're still needing to resolve. If you're seeing something without the aforementioned items, please let us know how you're giving the warning.

This feature is no longer available in version 5.

Typically, what happens here is that the user does not return back from your site from PayPal's. Either there is some kind of error or the user themselves clicks away to disrupt the process. I am not seeing any errors in the system for this user or at the time of purchase. If this becomes frequent, you may wish to switch to Stripe from PayPal as this typically has a better experience for the user as they are not pushed to another website and have to return.

Yes, that will create problems in moving forward. Yes. You will want to be on PHP 8.1 for version 4.

On the front-end, click your display name in the top right and click "Page Editor."

I would not recommend running SQL queries on the database unless you're sure you know what you're doing here. I would recommend restoring your backup you took prior to attempting the upgrade and let us know once that is done.

You'll want to remove the convert application or ensure it is up to date.