Jump to content
Holiday Closing, Support Availability Notice ×

Jim M

Invision Community Team
 View Profile  See their activity

  • Posts

    9,625

  • Joined

  • Days Won

    47

 Content Type 

Downloads

Release Notes

IPS4 Guides

IPS4 Developer Documentation

Invision Community Blog

Development Blog

Deprecation Tracker

Providers Directory

Projects

Release Notes v5

Invision Community 5 Bug Tracker

Forums

Events

Store

Gallery

Everything posted by Jim M

  1. Jim M
    My colleagues question here looks to have been missed. Are you running ElasticSearch at least 7.2.0?
  2. Jim M
    You're having issues writing to your file storage. You will need to check to ensure your permissions are up to date on your file storage, whether that is on your server or something like Amazon S3. You would need to contact CleanTalk for assistance with their application.
  3. Jim M
    Glad to hear you found it and enabled it.
  4. Jim M
    There is nothing in the software itself to do this. We do not recommend embedding our software into an iFrame.
  5. Jim M
    Just copy the URL in your URL bar 😉
  6. Jim M
    You can see this in ACP -> Members -> Groups -> edit the group in question -> Social tab -> Messages. Ensure they have access to messages.
  7. Jim M
    You can see there that the language pack is customized. You will want to use an unmodified language pack by clicking the "Create New" button.
  8. Jim M
    We use our own SMTP code to send.
  9. Jim M
    That looks to be different than your live site. Keep in mind it sorts on name so whatever is in the group name will be impacted. We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  10. Jim M
    It would be worth mentioning that Matt has replied in this topic, who is our Director of Software Development. Everyone here is responsible for the software who has been commenting. This topic is an official means of support 😉 . This is a bit hard to read. Are you able to enlarge it? Are these all the same topics? It may be worth exploring who is making these requests. Is it a DDoS attack?
  11. Jim M
    We don't respond typically either way but does not mean your feedback isn't read and considered.
  12. Jim M
    Please be advised I have moved this to a ticket. Please watch your email for further correspondence.
  13. Jim M
    You would need to contact your email provider to see why you aren’t receiving these. There are no errors in the system preventing this
  14. Jim M
    We will not respond to all posts in the Feedback forum but we read all of them.
  15. Jim M
    At this time we only support MySQL 8 (or the MariaDB compatible version of that). Any future releases would be assessed at that time.
  16. Jim M
    We do not support or recommend editing the core files of our software. Why not just turn your community offline in the ACP? This requires no code or customization. This can be done in ACP > System > General Configuration
  17. Jim M
    We recommend MySQL 8 over MariaDB but MariaDB is a drop in replacement for MySQL. So long as you're running a compatible version MariaDB to MySQL. You would need to have your hosting provider convert the tables from InnoDB compact to Dynamic. This is a hosting provider responsibility to manage row formats like this.
  18. Jim M
    As mentioned by my colleague, you would need to have the current operator of your license key take down the site or have their hosting provider do so. This is your responsibility as a license owner .
  19. Jim M
    I'm not sure what you mean, it did stop it. That's why it appeared in the error page.
  20. Jim M
    This is someone trying to do SQL injection. The software should be stopping that.
  21. Jim M
    I'm afraid, this is outside our scope of support. As mentioned by my colleague, you are responsible to keep your license secure.
  22. Jim M
    What are your settings set to here?
  23. Jim M
    Is this something you can run into yourself by viewing as a guest? I have also tagged this to a developer to see if they can shed some light here.
  24. Jim M
    ROOT_PATH should be defined in the init.php as the PHP __DIR__ and that is used in our software. Third party applications/plugins should be using a separate constant. Does the error list third party applications/plugins? If so, you can try disabling those.
  25. Jim M
    Odds are that you are missing modules for PHP 8.1 configuration. You will want to have your hosting provider change you to PHP 8.1 and then upload and go to the following file in your browser. That will outline anything required by our software to function.
Invision Community © 2024 IPS, Inc.
×
×
  • Create New...