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Marc

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Everything posted by Marc

  1. Marc
    Cant see anything obvious on there. Its a very very old release you are on at present unfortunately. Just looking at profile fields there, please check through those and ensure that you only have ones you need. I know thats one area that may break it
  2. Marc
    Add temporary details to the notes in that area. You can remove them of course once Im done taking a look
  3. Marc
    Do you have database access you can provide within your client area so I can take a quick look, as the above would indicate otherwise
  4. Marc
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
  5. Marc
    What device are you using, so I can test on this end. Also, are you the only person having issues, or is this everyone?
  6. Marc
    No need to tag. If its in the feedback area, we will always see it 🙂
  7. Marc
    I would need a specific example please. You mention there have been all sorts of new posts, but note you would get notifications for new topics only if you subscribe to a forum
  8. Marc
    Without seeing the issue in action, there isnt really any way we can advise on this occasion. I would advise the next time you see this, please dont fix and let us take a look
  9. Marc
    Indeed. However the topic you quoted still was not in any way related to spam protection. It was a question about DDOS protection on the server hCaptcha can be used whether or not you have an active licence. As far as not liking them, I cant really help you there
  10. Marc
    Check your database is using INNODB rather than myISAM and also that its using dynamic row type rather than compact
  11. Marc
    The only way you would be able to do this at present would be to block every other country through spam prevention settings. There isnt a way in which to say "Only this country". To be honest, you would probably be best to restrict from your server, rather than from the software Its worth noting, you will likely lose members through doing this also. People who use VPNs for example, simply would no longer be able to visit.
  12. Marc
    Consider switching to hCaptcha too, as mentioned
  13. Marc
    Could you please provide an example username on your site, and an example item you believe you should have had notification on?
  14. Marc

    Ignore / Block

    Marc replied to AlexWright's topic in Feedback

    Please post any bugs for version 5 on the preview community in the bug tracker. What you are seeing there is a bug, not something you want as a new feature. Im not entirely sure what you mean on the second part of this, to be honest, as many items tehre you are posting arent the person you ignored. It will ignore 'only' their post, not anything else
  15. Marc
    Spotify would be another
  16. Marc
    In the system itself, emails are unique. So any custom developed SSO should do this anyway, and anything in built such as OAuth login, will ask the user to log in with their account if its detecting to already exist. After which the 2 will be linked
  17. Marc
    Glad to hear it 🙂
  18. Marc
    You would need to contact your hosting provider about the error there. "MySQL server has gone away" means the database is not responding to request from the software
  19. Marc
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  20. Marc
    We would need an example where you are having an issue on your site, if this is the case.
  21. Marc
    You need to check your server error logs. A -200 error means something on your server is preventing this. It may be a memory limit, a max upload limit in php, or any number of things.
  22. Marc
    If its still switched on, yes.
  23. Marc
    I'm not sure I said that there are show stoppers for not using container images. What I said is its not how our cloud platform works. In fact a cloud site is actually implemented quite differently to that of a traditionally hosted platform Its worth noting, that when looking at feedback and suggestions, there has to be a value add for us to make such changes. In the case of this, it would be quite a large change to our current methods of deployment, for quite little payback. This isnt to say that a decision has been made not to (that would not be mine to make). I'm just saying its not quite as simple as saying "This hasn't been implemented because there are showstopping issues that stop us from doing so". Most suggestions are perfectly doable, its just most dont make sense to do within the scope and vision of our platform.
  24. Marc
    If its sometimes rotating, its highly likely its the image not having the info to rotate, rather than your site, to be honest. We would need some examples in order to take a look and advise
  25. Marc
    Does this mean there is ironically a solution?
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